Many users often overlook the details of their billing arrangements until they notice an unexpected charge, perhaps from an automatic subscription renewal. This guide is designed to clarify how refunds work for Made-in-China.com memberships, outlining eligibility criteria and providing straightforward steps to quickly request your money back. With clear information at your fingertips, you can navigate the refund process with confidence and ease.
What You Should Prepare Before Applying For Refund
Account Information: Your registered account name and email address associated with your Made-in-China.com membership.
Membership Type: Specify the type of membership (e.g., Gold Supplier, Regular Membership) you are seeking a refund for.
Transaction ID: Locate the transaction ID from your payment receipt as it will be required for processing the refund.
Payment Method Details: Provide details of the payment method used, such as credit card number (last four digits) or PayPal account.
Proof of Membership: Include any confirmation emails or invoices that confirm your membership purchase.
Refund Request Form: Complete any specific refund request forms provided by Made-in-China.com if applicable.
Cancellation Confirmation: If applicable, include any confirmation of your intent to cancel the membership prior to the refund request.
Reason for Refund: Clearly state your reason for requesting the refund, which may help expedite the process.
Customer Support Correspondence: Keep a record of any communication with customer support regarding the refund or membership issues.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Wire Transfer
7-10 working days
Alipay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Made-in-China.com membership
As a member of Made-in-China.com, users have access to various services and products designed to facilitate international trade and sourcing. Understanding the eligibility for refunds in relation to your membership is essential, as it can depend on several specific situations related to the subscription service and account management.
Users may qualify for a refund under the following circumstances:
Subscription Termination: If you decide to terminate your membership prior to the end of your billing cycle, you may be eligible for a prorated refund based on the remaining unused days of your subscription.
Service Interruption: In the event of a significant service disruption that impacts your ability to utilize the membership features, you might be eligible for a refund depending on the extent and duration of the interruption.
Incorrect Account Set-Up: If there was an issue with your membership account setup that affected your ability to access purchased services, you could inquire about eligibility for a refund.
Subscription Changes: If there are changes to your subscription level or features that were not communicated effectively prior to your renewal, you may be able to request a refund based on the discrepancy.
Membership Credential Failures: In cases where membership access credentials in your account have not been granted or restored after a reasonable period, you might explore refund eligibility due to access difficulties.
For further clarification on your specific situation, it is recommended to review your membership terms and conditions or contact customer service directly to discuss your eligibility for a refund based on the outlined scenarios.
Step-by-Step Process to Request Your Made-in-China.com membership Refund Like a Pro
If you purchased through Made-in-China.com:
Log in to your account at glitterfridge.com.
Navigate to the 'Membership' section in your account settings.
Locate the option for 'Billing History' or 'Order History.'
Find the recent charge for the Made-in-China.com membership.
Click on the 'Request Refund' button next to the transaction.
In the refund request form, include details such as:
State that the subscription renewed without notice.
Mention that your account was unused during the billing cycle.
Indicate any issues you experienced with service access or utilization.
Submit the refund request.
Monitor your email for a confirmation message regarding your request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select 'Subscriptions.'
Find the Made-in-China.com membership in your subscriptions list.
Tap 'Cancel Subscription' (if necessary for refund eligibility).
Open the App Store and scroll down to tap on your Apple ID.
Select 'View Apple ID' and navigate to 'Purchase History.'
Find the charge for the Made-in-China.com membership and tap it.
Tap 'Report a Problem' and select the reason for your refund request:
Specify that the subscription was renewed without warning.
State that the service was not utilized.
Submit your report and monitor your email for updates.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap on the menu icon (three horizontal lines) in the top left corner.
Select 'Subscriptions.'
Locate your Made-in-China.com membership.
Tap on it and select 'Cancel Subscription.'
Open your email and find the order confirmation associated with the purchase.
Reply to the confirmation email with a request for a refund, including:
Indicating that the subscription renewed unexpectedly.
Emphasizing that you did not use the service.
Check your email for a response regarding your refund request.
If you purchased through Roku:
Go to your Roku Home screen.
Select 'Settings' from the menu.
Navigate to 'Account.'
Select 'Manage Subscriptions.'
Find the Made-in-China.com membership in your list.
Click on 'Cancel Subscription.'
Open your email to retrieve the subscription confirmation from Roku.
Reply to the confirmation email requesting a refund, mentioning:
That the subscription renewed without your consent.
That you did not access the service.
Await a response confirming your refund request was received.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Made-in-China.com membership for Refund
I would like to request a refund in the amount of [Amount].
I have attached relevant documentation for your reference.
Could you please confirm the status of my refund request within 3-5 business days?
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but not yet reviewed.
Your request is under review; please allow 1-3 business days for evaluation.
Processing
The refund request is being processed by our finance team.
Your refund is being handled; expect a resolution within 3-5 business days.
Refunded
The refund has been completed and processed successfully.
Funds have been returned to your account. Check your payment method.
Partially Refunded
A portion of the refund request has been approved.
Some funds have been returned to you; review the details of the refund for specific amounts.
Completed
All refund processes have been finalized.
Your refund is finalized; you can now view details in your membership account.
Canceled
The refund request has been canceled and no further action will occur.
Your refund request is no longer active. Contact support for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Real User Scenarios: When and How Refunds Were Successfully Claimed
A user discovered that their membership plan included features they did not need, such as premium search capabilities. After reaching out to customer support to inquire about a downgrade, they successfully received a refund for the difference in pricing after switching to a more suitable plan.
An entrepreneur tried to access a market report that was listed as included in their membership but found that they were unable to download it due to a technical glitch. After contacting Made-in-China.com for assistance, they received a full refund for the membership fee because the issue prevented them from utilizing a key service.
A small business owner mistakenly activated a promotional membership for a longer term than intended, realizing it just days after enrollment. They contacted customer service for clarification and successfully received a partial refund after opting to switch to a standard one-month membership instead.
A user upgraded their membership but later found out that certain promised features were not available as expected. By discussing their experience with the support team, they were able to get a partial refund within a week, aligning the cost more closely with the services they were utilizing.
The Easiest Way to Get a Made-in-China.com membership Refund
If you're frustrated trying to get a refund from Made-in-China.com membership—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently on Made-in-China.com is crucial for ensuring a smooth and transparent process. Follow these steps to stay updated on your refund progress:
Email Notifications: Check your registered email for updates from Made-in-China.com. Look for subject lines that mention refund status, as these typically contain important information regarding your refund progress and expected timelines.
Account Dashboard: Log in to your Made-in-China.com account and navigate to the Order History section. Here, you can view the status of your refund requests, including whether they are pending, approved, or completed.
In-App Notifications: If you are using the Made-in-China mobile app, enable notifications for real-time updates. This way, you will receive alerts when your refund status changes or when additional information is required.
Billing Section: Visit the Billing section of your account settings. This will give you insight into your payment history and details about any refunds initiated, including transaction references.
Refund Progress Information: When tracking your refund, look for specific details provided by Made-in-China.com, such as dates of request submission, approval, and estimated time for processing, to better understand where you stand in the refund process.
Customer Support: If you have further questions, utilize the support features available within the site. You can contact customer service or use live chat for immediate assistance regarding your refund status.
FAQ
If you forgot to cancel your Made-in-China.com membership before the renewal date, we regret to inform you that refunds are typically not provided for these situations. It’s always best to manage your membership proactively to avoid any unexpected charges. Please feel free to reach out to customer support for any further assistance or clarification.
Refund processing times can vary depending on your bank or payment method. Typically, you can expect to see the refund reflected in your account within 5 to 10 business days after it has been approved. Please keep an eye on your account during this period for updates.
If you see a charge but do not have an active subscription, please first check your account settings and ensure that your subscription status is accurate. If everything seems correct, contact Made-in-China.com's customer service for assistance, providing them with the details of the charge for further investigation.
If you are unable to obtain a refund directly from Made-in-China.com membership, consider reaching out to their customer service team again for further assistance. You might also explore escalating your request within their support system or reviewing your account details for any options related to refunds. This can help ensure that your concerns are addressed efficiently.
If your refund request for Made-in-China.com membership has been denied, consider reviewing the refund policy to understand the specific criteria for eligibility. Additionally, you may contact customer support again for clarification or further assistance. Checking your account details can also be helpful to ensure all information is accurate and up-to-date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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