Unexpected charges can often catch users off guard, especially with automatic subscription renewals. This guide aims to clarify how Mantles Conference refunds operate, outlining who is eligible for a refund and the straightforward steps to request your money back promptly. We understand that navigating billing issues can be stressful, and our goal is to provide you with the information you need to ensure a smooth resolution.
What You Should Prepare Before Applying For Refund
Registration Confirmation Email: Gather your registration confirmation email which includes your order details and transaction ID.
Event Details: Note the specific event name, date, and location for which you are seeking a refund.
Refund Policy Reference: Review Mantles Conference's refund policy to ensure you meet the eligibility criteria.
Payment Method Information: Have details of the payment method used, including the last four digits of your credit card or PayPal account.
Reason for Refund: Prepare a clear explanation for your refund request, such as cancellation due to personal reasons or inability to attend.
Account Information: If applicable, provide your Mantles Conference account details, including the registered email address.
Correspondence Record: Keep any previous communications with customer service regarding your registration and refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Mantles Conference
Mantles Conference aims to provide a seamless experience for its participants, ensuring transparency in its services and billing processes. Users have specific rights concerning refunds, depending on their unique circumstances and the nature of their registration or participation in events. Understanding these circumstances can help users determine whether they may be eligible for a refund.
Situations that may qualify for a refund from Mantles Conference include:
Event Cancellation: If an event is canceled by Mantles Conference, participants may be eligible for a full refund of their registration fees.
Transfer of Registration: If a participant is unable to attend the event, they may be able to transfer their registration to another individual, which could be an alternative option to a refund.
Technical Issues: In instances where participants experience significant technical difficulties preventing them from accessing virtual components of the conference, they might be eligible for a refund.
Health Emergencies: Should a user face a verified health issue that prevents them from attending, they may discuss potential options for refunds with Mantles Conference's customer support.
Promotion or Pricing Errors: If a discrepancy arises related to pricing promotions that are not adequately communicated, users may inquire about possible adjustments.
Users are encouraged to contact Mantles Conference directly for clarification on their specific situation to understand the options available to them regarding refunds or event participation.
Step-by-Step Process to Request Your Mantles Conference Refund Like a Pro
If you purchased through MantlesConference.com:
Visit kiacenter.com.
Log in to your account using your credentials.
Navigate to the Account Settings section.
Select Subscriptions or Billing.
Locate your current subscription or membership.
Click on Request Refund next to the applicable charge.
In the message box, emphasize that the subscription renewed without notice or the account has been unused.
Submit the request and keep a record of the confirmation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find the Mantles Conference subscription.
Tap on Cancel Subscription.
After cancellation, open the App Store.
Scroll down and tap on Apple ID, then select View Apple ID.
Navigate to Purchase History.
Locate the Mantles Conference charge and tap on it.
Select Report a Problem and choose Refund.
Mention that the subscription renewed without notice or the subscription was not used.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Account.
Tap on Purchase History.
Find the Mantles Conference charge.
Tap on the charge and select Refund.
In the refund request, state that the account was unused or the subscription auto-renewed.
If you purchased through Roku:
Go to my.roku.com and log in to your account.
Select Manage Account.
Under the Subscriptions section, find Mantles Conference.
Click on Cancel Subscription.
Follow the cancellation prompts.
Then, click on Contact Us at the bottom of the page.
Select the Billing option.
Use the provided form to request a refund.
In your message, highlight that the subscription auto-renewed without notification.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to bring to your attention a billing situation pertaining to my account. [describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation for your review.
Could you please confirm receipt of this request and provide an update on the status within 3-5 business days?
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but not yet processed.
Your request is under review, and you should receive an update within 5-7 business days.
Processing
Your refund is currently being processed by our team.
You can expect the refund to be completed shortly, usually within 3-5 business days.
Refunded
The refund has been successfully issued to your payment method.
Your funds should be available in your account within 3-10 business days depending on your bank's processing times.
Partially Refunded
A portion of your total payment has been refunded.
You will receive the partial refund amount soon, and the remaining balance will be retained for future use or refunded later according to our policy.
Completed
All steps of your refund process have been finalized.
Your account is fully updated, and all funds have been processed.
Canceled
Your refund request has been canceled, either by you or by our team.
If you wish to pursue a refund again, please submit a new request through our support channels.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Mantles Conference, users often have unique circumstances that lead to successful refund claims. Here are some examples of scenarios where attendees and subscribers navigated their account settings and policies to receive refunds:
Last-Minute Cancellation: A user registered for a workshop but realized they had a scheduling conflict just hours before it began. They contacted customer support to explain their situation and received a full refund of the registration fee due to the conference's flexible cancellation policy.
Subscription Tier Change: An attendee signed up for a premium membership but later realized that a different plan would better suit their needs. After reaching out to Mantles Conference, they were able to request a refund for the premium tier and seamlessly transition to the basic plan, aligning their subscription with their budget.
Failed Payment Resolution: A user faced a temporary banking issue that caused their subscription payment to fail. After resolving the payment concern, they contacted Mantles Conference to clarify their account status and requested a refund for the missed subscription fee, which was granted to ensure their access to conference materials was maintained without interruption.
Event Postponement: An attendee registered for a conference but learned that it had been rescheduled. Preferring to validate their registration for the new date, they reached out customer service, who offered them a full refund for the original ticket purchase, making it easy for them to re-register once the new date was confirmed.
The Easiest Way to Get a Mantles Conference Refund
If you're frustrated trying to get a refund from Mantles Conference—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
To ensure a smooth experience while anticipating your refund from the Mantles Conference, here are efficient ways to track your refund status specifically tailored to the services provided:
Check Your Email: Mantles Conference sends email updates regarding your refund status. Look for emails with the subject line "Refund Update" or similar. These emails will provide the latest information on your refund request.
Use the Account Dashboard: Log into your Mantles Conference account and navigate to the Account Dashboard. Here, you will find a dedicated section for Order History where you can view the status of your refund.
Billing Section Insights: Visit the Billing section within your account settings. This area contains detailed information about any pending refunds, including the amount and estimated processing time.
In-App Notifications: If you have the Mantles Conference mobile app, enable notifications to receive instant updates on your refund status directly to your device.
Progress Indicators: The Mantles Conference system provides progress indicators, typically showing stages like "Requested," "Processing," and "Completed" for each refund. Make sure to check these for real-time updates.
FAQ
Unfortunately, if you forget to cancel your registration before the deadline, we are unable to offer a refund. We recommend checking the cancellation policy on our website to familiarize yourself with the timelines and conditions for future events.
Refund processing times can vary depending on your bank or credit card company, but typically you can expect to see the refund reflected in your account within 5 to 10 business days after it has been processed. Please allow for additional time during peak periods.
If you see a charge but do not have an active subscription, please first check your account for any other active services that may have been linked. If you're still unsure, contact our support team with your billing details, and we will assist you in resolving the issue.
If you're unable to obtain a refund directly from Mantles Conference, consider reaching out to their customer service team again for further assistance. You can also explore escalating your inquiry within their support system to ensure it receives the attention it needs. Additionally, reviewing your account details may provide helpful insights into your transaction.
If you find that your request for a refund has been declined by Mantles Conference, you can start by reviewing their refund policy for any specific guidelines or conditions that may apply. Additionally, consider reaching out to their support team again for clarification or to discuss your situation further. It's also helpful to check your account details to ensure all information is accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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