Many users often overlook billing matters until an unexpected charge catches them off guard, particularly when a subscription renews automatically. This guide is designed to illuminate the process of Manual Renewal refunds, detailing who is eligible for a refund and providing clear steps for a swift request. With the right information at hand, requesting your money back can be a straightforward experience. Let’s navigate this together to ensure you receive the assistance you need.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address and account username on AidaForm.
Transaction ID: Locate the specific transaction ID associated with your Manual Renewal payment.
Subscription Details: Prepare details of your subscription plan, including renewal date and any previous cancellations.
Payment Method: Ensure you have the credit/debit card information used for the transaction available.
Reason for Refund: Clearly articulate the reason for your refund request, as this information is essential for processing.
Previous Correspondence: Gather any emails or messages related to your subscription or previous refund requests.
Proof of Receipt: Attach any receipts or confirmation emails received upon initial subscription or renewal.
Client ID: Note your unique client ID from Manual Renewal for quicker processing of your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
Apple Pay
4-6 working days
Google Pay
4-6 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Manual Renewal
At Manual Renewal, understanding your eligibility for refunds is crucial for managing your subscription effectively. Since we offer a subscription-based service, various circumstances can affect your eligibility for a refund. Here are some specific scenarios that may qualify for a refund based on your account management and subscription details.
Service Downtime: If there was an extended period where the service was unavailable, you may be eligible for a refund for that duration.
Billing Errors: In cases where the billed amount does not align with the agreed subscription fee, a refund might be applicable.
Termination of Service: If you request to cancel your subscription prior to the renewal date, and the cancellation is processed accordingly, you could qualify for a refund depending on your billing cycle.
Service Not as Described: If the features or access delivered do not meet the expectations set during the initial subscription process, you may be eligible for a refund.
Billing Cycle Adjustments: If there are changes to your billing cycle or subscription tier that were not initiated by you, these adjustments may provide grounds for a refund.
Step-by-Step Process to Request Your Manual Renewal Refund Like a Pro
If you purchased through AidaForm.com:
Visit the AidaForm website and log into your account.
Navigate to the Account Settings section.
Click on Billing History to review past transactions.
Locate the subscription or charge you wish to request a refund for.
Next to the transaction, click on Request Refund.
In the refund request form, mention the renewal occurred without prior notice.
Also, note that your account has been unused during the billing period.
Submit the form and check your email for confirmation of the request.
If you purchased through Apple:
Open the Settings app on your iPhone/iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and select the AidaForm subscription.
Tap on Report a Problem under the subscription details.
Choose the option to request a refund and explain that it renewed without notice.
Emphasize that the account was unused during the renewal period.
Submit your request for processing.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines) in the top-left corner.
Go to Account > Purchase History.
Find the AidaForm billing charge in your history.
Tap on the transaction and then select Refund.
In your refund request, highlight that the subscription renewed without notification.
Mention that the account was unused to strengthen your case.
Follow the prompts to submit your refund request.
If you purchased through Roku:
Press the Home button on your Roku remote.
Scroll down and select Streaming Channels.
Go to My Channels.
Find AidaForm and click on it.
Select Manage Subscription.
Click on Request Refund.
In your request, state that the subscription renewed without notice.
Emphasize that the account has been unused during this time.
Submit the request and await confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
My account was billed on [Billing Date] for an amount of [Amount]. [describe reason]
I would like to request a refund for this amount. I have attached any relevant documentation for your review.
Please confirm the status of my refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but is awaiting approval.
Your refund is in the queue for review; please be patient as our team works on it.
Processing
The refund is currently being processed and is not yet finalized.
Your refund is on its way! You can expect it to be completed shortly.
Refunded
The refund has been successfully initiated and funds returned to the original payment method.
Good news! The amount has been credited back to your account. Check your bank or payment service.
Partially Refunded
A portion of your refund request has been approved and processed.
You'll receive a partial credit. Review your account statement for details on the refunded amount.
Completed
The refund process has been finalized, and no further action is needed.
Your refund is complete! Thank you for your patience.
Cancelled
The refund request was canceled for various reasons, such as user request or policy violations.
Your refund request is no longer active. If you need further assistance, please contact support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Manual Renewal provides a subscription-based service for businesses looking to streamline their billing processes. Below are several realistic scenarios illustrating how users have successfully claimed refunds under various circumstances.
Subscription Upgrade Confusion: A user who intended to upgrade their subscription mistakenly renewed their old plan. After realizing the error, they contacted Manual Renewal support to clarify their account status and successfully received a refund for the erroneous renewal, allowing them to switch to the upgraded plan without losing any funds.
Service Downtime: A user experienced a temporary service interruption during a critical period. After reaching out to Manual Renewal’s support team, they were informed of the service’s restoration and were offered a prorated refund for the downtime, demonstrating the company’s commitment to customer satisfaction.
Misunderstanding Subscription Cycle: A business owner misjudged their subscription cycle and believed they had been charged for an additional month following a plan downgrade. By providing clarification about their billing timeline to Manual Renewal’s customer support, they were able to confirm their new billing date and receive a refund for the unutilized service period.
Change in Business Needs: A user realized that their business model had changed, leading them to no longer require Manual Renewal's services. After contacting the support team to discuss their account, they successfully received a partial refund for the remaining months left on their annual plan, ensuring a smooth transition away from the service.
The Easiest Way to Get a Manual Renewal Refund
If you're frustrated trying to get a refund from Manual Renewal—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Manual Renewal is straightforward and user-friendly. Here’s how to do it efficiently:
Email Notifications: Keep an eye on your inbox for emails from Manual Renewal. These will provide direct updates regarding your refund status, including confirmation when it's initiated and when it's processed.
Account Dashboard: Sign into your Manual Renewal account and navigate to the Order History section in your account dashboard. Here, you can view the status of your refund alongside other order details.
Billing Section: Head over to the Billing section in your account settings. This area will show your recent transactions and any ongoing refunds. Look for indicators next to the relevant transaction entries that reflect the current status of your refund.
In-App Notifications: If you use the Manual Renewal mobile app, you can receive real-time updates via in-app notifications. Enable notifications to ensure you don't miss important refund progress alerts.
Refund Progress Information: Manual Renewal provides specific details regarding the progress of your refund, including estimated timelines for processing and any required actions on your part.
FAQ
If you forgot to cancel your Manual Renewal before the billing date, unfortunately, refunds are not typically issued for missed cancellations. We recommend reviewing the renewal policies in your account settings to avoid any future charges. If you have any further questions, please reach out to our support team for assistance.
Refund processing times can vary depending on your bank or payment provider, but typically, you can expect to see the refund reflected in your account within 5 to 10 business days. Some financial institutions may take longer, so it’s a good idea to check with them if you don’t see the refund within this timeframe.
If you see a charge but don’t have an active subscription, first check your account to ensure it hasn’t been inadvertently renewed. If everything appears correct and you still have concerns, please reach out to our support team for assistance. They will help clarify the charge and guide you through the refund process if applicable.
If you're unable to secure a refund directly from Manual Renewal, consider reaching out to customer service once more for clarification or further assistance. Additionally, you can escalate your inquiry within their support system to ensure it's reviewed by a higher level of support. It's also helpful to double-check your account details and any terms associated with your subscription for additional context.
If Manual Renewal refuses to issue a refund, you may want to review their refund policy for specific guidelines and conditions. Consider reaching out to their support team again for clarification or further assistance. Additionally, double-check your account details to ensure everything is up to date and accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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