Many of us often overlook the details of our billing until an unexpected charge shows up, such as an automatic renewal for a subscription. This guide is designed to help you understand how Marriott Annual Dues refunds work, who qualifies for them, and the straightforward steps you can take to request your money back efficiently. Whether you're new to timeshares or simply seeking clarity, we aim to provide you with the information you need to navigate this process with ease.
What You Should Prepare Before Applying For Refund
Membership ID - Ensure you have your unique Marriott Vacation Club membership ID available for reference.
Annual Dues Statement - Gather your most recent annual dues statement that details the charges incurred.
Payment Method Information - Have your payment details ready, such as the credit card used for payment, including the transaction date.
Refund Request Form - Complete the Marriott refund request form, available on their website.
Communication Records - Collect any relevant emails or correspondence regarding your dues or previous refund requests.
Account Access - Log into your Marriott Vacation Club account to verify your account status and retrieve any necessary documents.
Proof of Transaction - Have your transaction reference number or confirmation email for the payment made.
Reason for Refund - Prepare a clear statement explaining the reason you are requesting a refund, adhering to Marriott's policy guidelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-10 working days
Electronic Bank Transfer
7-14 working days
Check
10-20 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Marriott Annual Dues
Users of Marriott Annual Dues have specific rights regarding their memberships and potential refunds based on their circumstances. Understanding these eligibility criteria can help you identify when you might qualify for a refund.
Marriott Annual Dues are primarily associated with property ownership in Marriott's timeshare program. Users pay annual dues for maintenance, management, and operational costs associated with their timeshare properties. While the dues are generally non-refundable, there are specific situations that might allow users to explore refund options:
Early Termination of Membership: If a member decides to terminate their timeshare agreement early and meets the proper criteria as outlined in their contract, they may be eligible for a refund of unused dues for the remaining term.
Transfer of Ownership: In cases where a timeshare is transferred to another party and the administrative fees were prepaid for that year, a refund for the dues may be reconsidered, depending on the timing and circumstances of the transfer.
Service Interruptions: If there are significant maintenance issues leading to lack of access or enjoyment of the timeshare property that were not communicated or resolved, this scenario may warrant a review of dues charged for that period.
Account Mismanagement: If there are specific discrepancies in account statements that can be validated, users might explore options regarding adjustments or potential refunds based on the outcome of that review.
It is advisable for members to review their individual situations and consult with Marriott Annual Dues for clarity on specific eligibility details related to potential refunds. Each case is evaluated based on terms outlined in the membership agreement and relevant policies.
Step-by-Step Process to Request Your Marriott Annual Dues Refund Like a Pro
If you purchased through atimeshare.com:
Visit atimeshare.com.
Log in to your account using your credentials.
Navigate to the Account Settings section.
Look for the Billing or Payment History tab.
Identify the recent transaction for your annual dues.
Click on the transaction and select the Request Refund option.
In your refund request message, mention that the renewal occurred without clear notification which affected your ability to make an informed choice.
Submit your request and keep an eye on your email for updates.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your subscription to Marriott Annual Dues.
Look for the Report a Problem link.
Choose Request Refund.
In your message, emphasize that the account has been unused and that you weren’t made fully aware of the renewal.
Submit your request, and check your email for confirmation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon (three horizontal lines) and go to Subscriptions.
Select your Marriott Annual Dues subscription.
Scroll down and tap on Report a Problem.
Choose Request Refund.
In your message, mention that you were not informed of the renewal date to manage your account effectively.
Complete the request and monitor your email for updates.
If you purchased through Roku:
Go to the Roku website or use your Roku device.
Log in to your Roku account.
Navigate to the Manage Account section.
Select Purchase History.
Locate the Marriott Annual Dues transaction.
Click on the transaction and select the Contact Support link.
When contacting support, mention that the subscription was renewed without proper notice.
Follow their instructions for submitting your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Marriott Annual Dues for Refund
Script
Copy
Subject: Refund Request – Marriott Annual Dues Account [Your Email]
Dear Marriott Annual Dues Team,
I am writing to formally request a refund regarding my account. [describe reason]. I would like to request a refund for the amount of [Amount].
If necessary, I have attached documentation related to this situation for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but not yet processed.
Your refund is being reviewed. Please allow up to 5 business days for processing.
Processing
The refund is currently being processed by our financial team.
Your refund is in progress. This stage typically takes 3-7 business days.
Refunded
The refund has been completed and the amount credited back.
You should see the refunded amount reflected in your account within 3-5 business days.
Partially Refunded
A portion of the total amount has been refunded.
Check your account for the adjusted amount; please note that fees may apply.
Completed
The refund process has been finalized.
Your transaction is complete, and no further action is required.
Cancelled
The refund request has been cancelled.
You will not receive a refund, and the original charge remains.
Real User Scenarios: When and How Refunds Were Successfully Claimed
When navigating annual dues for their timeshare, users occasionally encounter situations that lead them to successfully claim refunds. Here are some realistic scenarios:
Subscription Adjustment: A user recognized that their timeshare usage had decreased over the year and decided to adjust their membership level. After contacting customer service, they discussed lower annual dues applicable to the new tier, leading to a successful refund of the difference in fees.
Usage Credit Application: A user had accumulated credits from unused points in the previous year. By reaching out to Marriott Annual Dues support, they successfully claimed a refund, where their unused points were applied as a credit toward this year’s dues, effectively reducing their overall payment.
Account Verification Issue: A customer realized that their account details were inadvertently outdated, impacting their annual billing. After verifying their updated information with customer service, they received a prompt refund for the discrepancy that occurred during billing.
Property Change Notification: Upon deciding to sell their timeshare, a user contacted Marriott Annual Dues to clarify the impact on their dues. After confirming the sale was in process, the user successfully received a refund for the next billing cycle’s dues that were already charged prior to finalizing the sale.
The Easiest Way to Get a Marriott Annual Dues Refund
If you're frustrated trying to get a refund from Marriott Annual Dues—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status for Marriott Annual Dues can be done efficiently by utilizing specific tools and resources available in their system. Here’s how you can keep tabs on your refund progress:
Email Notifications: After requesting a refund, keep an eye on your email inbox for updates from Marriott. They typically send notifications regarding the status of your refund, including approval and processing steps.
Mobile App Alerts: If you have the Marriott Bonvoy app, ensure that you enable notifications. The app will notify you about your refund status directly, allowing you to stay updated on-the-go.
Account Dashboard: Log into your Marriott account and navigate to the Billing Section. Here, you can view all recent transactions, including any pending refunds. This area provides detailed information on your financial history.
Order History: Within your account settings, access the Order History subsection. Your refund request will be listed along with its current status, including whether it is pending, processed, or completed.
Customer Support: If you're unable to track your refund online, contacting Marriott's customer support can provide you with direct assistance. Have your transaction details ready for quicker resolution.
FAQ
Unfortunately, if you forget to cancel your Marriott Timeshare Annual Dues by the specified deadline, a refund may not be possible, as these dues are typically non-refundable after that date. It's important to review your agreement's terms for specific cancellation policies, and consider reaching out to customer service for any alternative options that may be available.
Refunds for Marriott Annual Dues typically take 4 to 6 weeks to process. The timeline can vary depending on your financial institution's policies and the specific circumstances of the refund. For the most accurate updates, it's best to check directly with customer service.
If you see a charge for Marriott Annual Dues but do not have an active subscription, please check your account details on the timeshare website to confirm your subscription status. If you believe the charge is incorrect, contact customer support directly for assistance with resolving the issue and verifying your account information.
If you are unable to obtain a refund directly from Marriott Annual Dues, consider contacting their customer service again to clarify your situation and explore any potential options. Additionally, you may choose to escalate your inquiry within Marriott's support system for further assistance. Reviewing your account details and any relevant correspondence may also provide insights into alternative resolution paths.
If Marriott Annual Dues refuses to issue a refund, it is advisable to review their refund policy to understand the criteria and procedures fully. Additionally, you may want to reach out to customer support again for clarification or further assistance regarding your case. Checking your account details for any relevant information can also be helpful in addressing your inquiry.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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