Many users often overlook the details of billing until an unexpected charge catches them off guard, possibly due to an automatic subscription renewal. This guide is designed to clarify how refunds work on Meal Prep Sunday, outlining who is eligible for a refund and the straightforward steps to request your money back promptly. We aim to provide you with the information you need to navigate the process smoothly, ensuring you can return to enjoying your meal prep experience without any concerns.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Retrieve the original confirmation email when you placed your order, which includes essential details like your order number.
Transaction ID: Locate the specific transaction ID from your payment method to facilitate tracking of your refund request.
Delivery Details: Have ready any delivery confirmation or notes regarding the meal preparation service, especially if there were issues with the order.
Account Information: Ensure you have your Meal Prep Sunday account details, such as your registered email address and password, to access your order history.
Photos or Documentation: Collect any photos or documentation of the received meals if there were quality issues, which can substantiate your refund claim.
Reason for Refund: Prepare a clear explanation of why you are requesting a refund, such as product quality issues or incorrect items.
Subscription Details: If applicable, include specific details from your subscription plan, including start date and any recent charges.
Contact Information: Have your current contact information ready for any follow-up communications regarding the refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
5-7 working days
Google Pay
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Meal Prep Sunday
At Meal Prep Sunday, users engage with a variety of meal planning services tailored to simplify their weekly meal preparation. Understanding your eligibility for refunds is an important aspect of managing your account. This guide outlines specific scenarios in which you may qualify for a refund based on your subscription or service usage.
Annual Subscription Cancellation within 14 Days: If you cancel your annual subscription within 14 days of the initial charge, you may be eligible for a refund, provided that you have not accessed any premium content or benefits.
Unusable Digital Content: In the rare event that a purchased meal plan or recipe is inaccessible due to technical issues, you might be eligible for a refund if these circumstances are not resolved promptly.
Account Overbilling Due to Plan Changes: Should a billing discrepancy occur as a result of a change in your subscription plan that reflects incorrect charges, you could be eligible for a refund corresponding to the difference, ensuring you are charged accurately for the service you intend to use.
Promotional Offers and Trials: If you signed up for a promotional trial and did not receive the advertised benefits or access during the trial period, it may warrant a review for potential refund eligibility.
Subscription Downgrades: If you choose to downgrade your subscription and experience issues with the benefits that were supposed to be associated with your new plan, this may qualify for a refund for any discrepancies observed during that transition.
Users are encouraged to review their account details and contact customer support for specific inquiries regarding their eligibility for refunds based on the outlined circumstances.
Step-by-Step Process to Request Your Meal Prep Sunday Refund Like a Pro
If you purchased through Meal Prep Sunday.com:
Visit the Meal Prep Sunday website and log in to your account.
Navigate to the Account Settings section.
Click on the Billing tab to view your subscription information.
Select the Request Refund option.
In the message box, mention that the subscription renewed without prior notice.
State that the account was unused during the last billing cycle.
Submit your refund request.
Check your email for a confirmation of your request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Meal Prep Sunday subscription.
Scroll down and select Report a Problem.
Choose Request a Refund and select the reason such as the subscription renewed without notice.
Emphasize the account was unused in the comments section.
Submit your request and check your email for confirmation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Locate and tap on your Meal Prep Sunday subscription.
Click on Manage and then Refund.
In the comments section, mention the subscription renewed without notice.
Indicate that the account was unused during this billing period.
Submit your request and wait for a follow-up email.
If you purchased through Roku:
Go to the Roku home screen and navigate to Settings.
Select Accounts or Subscriptions.
Locate your Meal Prep Sunday subscription in the list.
Select Manage subscription.
Choose Request a Refund.
In your message, mention that the subscription renewed without notice.
State that the account was unused during the last billing cycle.
Submit the request and check for email confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount]. I have attached any relevant documentation for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting review.
You will receive a confirmation once your request has been processed.
Processing
Your refund is currently being processed by our team.
Expect a decision within 1-3 business days.
Refunded
Your refund has been approved and funds have been returned to your original payment method.
You should see the credit on your account within 5-7 business days.
Partially Refunded
A portion of your refund has been processed successfully.
You will see the partial credit on your account soon.
Completed
Your refund process is finalized, and no further action is needed.
Your transaction is fully resolved; thank you for your patience!
Cancelled
Your refund request has been canceled, either by you or the system.
If you believe this is an error, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Meal Prep Sunday provides a variety of meal planning services, subscriptions, and resources for home cooks looking to simplify their weekly meal preparations. Here are some realistic scenarios where users successfully claimed refunds:
Subscription Overlap: A user realized they had mistakenly subscribed to two different meal plans for the same month. After contacting customer service to explain the situation, they successfully received a refund for one of the monthly plans, recognizing their oversight.
Account Downgrade: A user decided to downgrade their subscription to a less expensive plan after finding that they were not utilizing all the features of their current plan. They reached out to support to manage the change, and upon request for a pro-rata refund for the unused days, they received a partial refund promptly.
Gift Subscription Cancellation: A user bought a gift subscription for a friend who opted not to use it due to dietary changes. After informing Meal Prep Sunday customer support of the situation, they were able to claim a refund for the remaining months of the subscription.
Service Interruption: A user experienced difficulties accessing meal prep resources due to a temporary technical issue on the site. After notifying customer service, they were offered a refund for the period of service disruption as a courtesy for the inconvenience.
The Easiest Way to Get a Meal Prep Sunday Refund
If you're frustrated trying to get a refund from Meal Prep Sunday—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Meal Prep Sunday is straightforward and efficient, ensuring you stay informed throughout the process. Here are the best ways to keep an eye on your refund:
Email Notifications: Check your inbox for updates. Meal Prep Sunday will send you email notifications with the status of your refund, including when it’s been processed and when you can expect to see the funds in your account.
In-App Notifications: If you use the Meal Prep Sunday mobile app, make sure to enable notifications. You'll receive real-time updates about your refund directly on your device.
Account Dashboard: Log into your Meal Prep Sunday account and navigate to your Order History. Here, you can view detailed information about your orders and track the status of any refunds.
Billing Section: Under the Billing section in your account settings, you can find a summary of all transactions. Refunds will be clearly marked, providing you with a quick reference for their status.
Refund Progress Updates: Meal Prep Sunday provides clear communication about refund progress, detailing each step in the process, so you know exactly where your refund is at all times.
Customer Support: If you have any questions or need additional assistance, don’t hesitate to reach out to Meal Prep Sunday’s customer support via the app or website. They can provide insights about your specific refund situation.
FAQ
Refunds for Meal Prep Sunday subscriptions typically depend on the cancellation policy outlined during sign-up. If you forgot to cancel in time, please reach out to our customer support team, and they can review your situation and guide you on available options.
Refunds typically take 3-5 business days to process once initiated. However, the exact time for the funds to reflect in your account may vary depending on your bank's policies.
If you see a charge but do not have an active subscription, please first check your account for any previous subscriptions or trial periods that may have been set up. If you still need assistance, contact our customer support team with the details of the charge, and they will help clarify the situation.
If you're unable to obtain a refund directly from Meal Prep Sunday, consider reaching out to their customer service team once more for further assistance. You might also want to explore escalating your request within their support system to ensure your concerns are fully addressed. Additionally, reviewing your account details and recent activity can provide clarity and may help facilitate the resolution process.
If Meal Prep Sunday refuses to issue a refund, you may start by reviewing their refund policy to understand the terms clearly. Additionally, reaching out to their customer support team again for clarification or assistance can be beneficial. It's also a good idea to check your account details to ensure all information is correct and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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