Many users don’t consider their billing arrangements until an unexpected charge catches their attention, such as an automatic subscription renewal. This comprehensive guide is designed to help you understand how MeidasTouch refunds work, including eligibility criteria and the straightforward process for requesting your money back. By following these steps, you can navigate the refund process with ease and confidence.
What You Should Prepare Before Applying For Refund
Account Information: Gather your MeidasTouch account username and the associated email address used for your subscription.
Order Details: Locate your transaction ID or order number from your original purchase confirmation email.
Proof of Purchase: Have a copy of your receipt or invoice that confirms the date and amount of your transaction.
Subscription Details: Identify the subscription plan you purchased, including the start date and billing cycle, to assist in verifying eligibility for a refund.
Contact Information: Ensure you have a valid phone number or alternate email ready for any follow-up communications.
Reason for Refund: Be prepared to provide a clear and concise explanation of why you are requesting a refund, based on MeidasTouch’s refund policy.
Cancellation Confirmation: If applicable, retain any confirmation of cancellation if you are ending a subscription service, as this may be required.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
2-5 working days
Apple Pay
2-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from MeidasTouch
At MeidasTouch, users engage with a range of digital content and subscription services that center around political commentary, activism, and advocacy. Understanding your rights regarding refunds is crucial, particularly as it pertains to subscription-based access to content and services provided by MeidasTouch. Various scenarios may impact your eligibility for a refund, and familiarizing yourself with these can help clarify your options.
The following situations may qualify for refunds:
Service Disruption: If you experience a significant and prolonged disruption in access to your subscription services that impacts your ability to utilize the offerings, you may be eligible for a refund.
Subscription Cancellation: If you cancel your subscription within the designated period provided by MeidasTouch and subsequently see a charge, you might be eligible for a refund depending on the timing of your cancellation.
Inaccurate Billing: If you believe you have been billed an incorrect amount related to your subscription or service, you could qualify for a refund based on the nature of the discrepancy.
Content Availability: Users may seek a refund if promised content or services are not available or fail to meet the agreed-upon standards, affecting the intended subscription experience.
Account Management Issues: Situations arising from account management, such as technical difficulties in accessing your services despite fulfilling payment obligations, may also be grounds for eligibility regarding refunds.
In all cases, it is advised to contact MeidasTouch directly for clarification and to discuss your specific situation, as they can provide the most accurate information regarding your eligibility for refunds based on their policies and practices.
Step-by-Step Process to Request Your MeidasTouch Refund Like a Pro
If you purchased through MeidasTouch.com:
Visit the MeidasTouch website and log into your account.
Navigate to the Account Settings by clicking on your profile icon.
Select Memberships from the menu options.
Locate the Current Subscription section.
Look for the Request Refund option and click on it.
In the request form, mention that your subscription renewed without notice.
Provide a brief description expressing that the account was unused during that period.
Submit the refund request and keep an eye on your email for any updates.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions from the options.
Find and tap on your MeidasTouch subscription.
Choose the Report a Problem option.
In the report, state that the subscription renewed unexpectedly.
Emphasize that you have not used the service during this period.
Follow the prompts to submit your request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon in the upper left corner.
Select Account and then Purchase History.
Locate the MeidasTouch subscription in your purchase history.
Tap on it and select Refund or Report a Problem.
Mention that the subscription renewed without notification.
Indicate that the service has been unused.
Complete the request and check your email for a confirmation.
If you purchased through Roku:
Go to the Roku website and log into your account.
Select Manage Account from your profile.
Click on Subscriptions to view your active subscriptions.
Find the MeidasTouch subscription listing.
Note any Support or Contact Us options available for assistance.
Submit a support ticket mentioning that your subscription renewed unexpectedly.
Highlight that the service was not utilized during the billing cycle.
Submit the ticket and wait for a response regarding your request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount]. Attached to this email are relevant documents that support my request.
Please confirm receipt of this request and provide an update within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
You will receive updates as your refund request progresses.
Processing
Your refund request is being reviewed and processed by our team.
Please allow 3-5 business days for us to complete this.
Refunded
The amount has been successfully refunded back to your original payment method.
Check your account; the refund can take up to 7 business days to reflect.
Partially Refunded
A portion of your refund request has been approved and processed.
You will receive details about the refunded amount in your email.
Completed
Your refund process is complete and no further action is needed.
Thank you for your patience; your funds should be available shortly.
Canceled
Your refund request has been canceled, either by you or by our team.
If you believe this is an error, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
MeidasTouch offers a range of digital political advocacy services, and while most users enjoy seamless experiences, there are occasions when refunds are necessary. Here are some real user scenarios illustrating when and how refunds were successfully claimed.
Accidental Subscription Renewal: A user intended to cancel their subscription before the renewal date but realized they forgot to do so. After reaching out to MeidasTouch customer support, they explained the situation and promptly received a refund for the renewal charge, as it fell within the acceptable time frame for processing such requests.
Service Interruption: During a critical period leading up to an election, a user experienced technical issues accessing exclusive content. After contacting MeidasTouch to report the problem, they were able to confirm it was a temporary issue. The user received a refund for the impacted month of service as a courtesy for the inconvenience.
Billing Questions: A subscriber noticed an unexpected charge that seemed to relate to an additional feature they didn't intend to purchase. After an inquiry with MeidasTouch, the user was informed of the auto-enrollment into the feature during a promotional period. They decided it wasn't for them and successfully requested a refund after expressing their preference for a standard subscription plan instead.
Upgrading During Free Trial: A user upgraded their subscription level during a free trial period, but soon after realized they preferred the basic plan. Upon contacting support to revert to the original subscription, they were informed they could receive a refund for the additional amount charged during the upgrade, as it was within the dissatisfaction window.
The Easiest Way to Get a MeidasTouch Refund
If you're frustrated trying to get a refund from MeidasTouch—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with MeidasTouch is straightforward, thanks to their efficient communication and user-friendly system. Here’s how to do it effectively:
Email Notifications: MeidasTouch sends regular email updates regarding your refund status. Keep an eye on your inbox for messages that detail each stage of the refund process.
In-App Notifications: If you use the MeidasTouch mobile app, check the notifications section for real-time updates about your refund. This feature allows you to stay informed without needing to log into the website.
Account Dashboard: Access your account dashboard on the MeidasTouch website. Navigate to the Order History section, where you can view the status of all your recent transactions, including refunds.
Billing Section: Your Billing section in the account settings provides detailed information about pending refunds, completed refunds, and any relevant notes about these transactions.
Refund Progress Information: MeidasTouch provides transparent updates, including timestamps for when your refund was initiated, processed, and completed, so you can easily keep track of its progress.
Customer Support: For any questions or clarifications, reach out to MeidasTouch customer support via their dedicated help center. They can provide updated information and assist with any issues related to your refund status.
FAQ
Refunds for missed cancellation deadlines are generally not provided, as the terms of service typically state that cancellations must be made before the renewal date. We recommend reviewing your account settings and cancellation policies to avoid future charges. If you have any specific concerns, please reach out to customer support for assistance.
Refunds from MeidasTouch typically take 5 to 10 business days to process, depending on your bank or payment provider. While we initiate the refund promptly, the time it takes to reflect in your account can vary based on the financial institution's processing times.
If you notice a charge but don’t have an active subscription, please first check your account settings and email for any previously active subscriptions or promotions. If everything appears correct, reach out to MeidasTouch customer support with the details of the charge to clarify and resolve the issue.
If you are unable to receive a refund directly from MeidasTouch, you can try reaching out to their customer service team again for further assistance. Additionally, consider checking your account details for any updates or options available. If necessary, you can also escalate your query within MeidasTouch's support system for additional support.
If MeidasTouch refuses to issue a refund, you may want to start by thoroughly reviewing their refund policy to understand the criteria for eligibility. Additionally, consider reaching out to their support team again for clarification or to discuss your situation further. Checking your account details for any relevant information or updates may also be beneficial.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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