Many users often overlook billing details until an unexpected charge catches them off guard, such as an automatic renewal of a subscription. This guide is designed to clarify how refunds for Memories: My Love Days Counter work, who is eligible for a refund, and the simple steps to request your money back efficiently. Whether you're seeking assistance for the first time or just need a refresher, we are here to help you navigate the refund process with ease.
What You Should Prepare Before Applying For Refund
Account Email Address: Ensure you have the email linked to your Memories: My Love Days Counter account.
Transaction ID: Locate the transaction ID for the purchase you are requesting a refund for.
Purchase Date: Have the exact date when the purchase was made for reference.
Details of the Issue: Prepare a clear description of the reason for the refund request, including any specific issues encountered with the app.
Proof of Purchase: Gather any receipts or confirmation emails received at the time of purchase.
App Version: Note the version of the Memories: My Love Days Counter app you are using, as it may be relevant to your issue.
Device Information: Include details about the device you used the app on (make, model, operating system).
Previous Communication: If you've previously contacted support regarding your issue, include any reference numbers or summaries of past communications.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-10 working days
PayPal
3-7 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Bank Transfer
5-15 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Memories: My Love Days Counter
At Memories: My Love Days Counter, users are provided with a service that helps track and celebrate significant dates in their relationship. Understanding your rights in relation to refunds is important, as various situations may arise where a user might wish to inquire about a refund. The eligibility for refunds varies depending on the nature of your interaction with the service and your account status.
Below are specific scenarios that may qualify for a refund and the considerations that apply:
Subscription Cancellation: If a user has opted for a subscription plan and decides to cancel it prior to the next billing cycle, they may be eligible for a refund for the upcoming charge. However, any charges made before the cancellation may not be reversible.
Inability to Access Features: Should a user encounter technical difficulties that prevent them from accessing purchased features or functionalities within the service, this may warrant a refund consideration, subject to the resolution of the issue.
Unsatisfactory Service Experience: If a user feels that the service did not perform as advertised or failed to meet their expectations, they might inquire about a refund. Each case will be reviewed based on the circumstances presented.
Account Management Issues: For users experiencing account management challenges that affect their subscription status or access to premium features, it may be prudent to contact support for clarification and possible resolution that could lead to a refund eligibility.
It’s essential for users to routinely check the service terms and reach out to Memories: My Love Days Counter for assistance with specific scenarios to understand their options fully.
Step-by-Step Process to Request Your Memories: My Love Days Counter Refund Like a Pro
If you purchased through encofire.com:
Go to the encofire.com homepage.
Scroll to the bottom of the page and click on the "Contact Us" link.
Fill out the contact form with the following details:
Your full name
Your account email address
Order number (found in your confirmation email)
Request type: Select "Refund" from the dropdown menu.
In the message box, state that your subscription renewed without prior notice. If applicable, mention that the account has been unused.
Submit the form and wait for a response, typically within 48 hours.
If you purchased through Apple:
Open the Settings app on your Apple device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on Memories: My Love Days Counter.
Tap Cancel Subscription (if not already canceled).
Scroll down and select Report a Problem.
Choose the relevant issue (e.g., "I want to request a refund").
In the text box, emphasize that the subscription renewed unexpectedly and that you did not use the service this billing period.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three horizontal lines) in the top left.
Go to Subscriptions.
Select Memories: My Love Days Counter.
Tap Cancel Subscription (if not already canceled).
Return to the Menu, and select Account.
Tap on Purchase History and find the relevant charge.
Tap on it and select Request a Refund. Mention that the subscription renewed without your consent and that it was not utilized this billing cycle.
If you purchased through Roku:
Press the Home button on your Roku remote.
Navigate to the Streaming Channels option.
Select Manage Account option for your services.
Find Memories: My Love Days Counter in your subscriptions.
Unsubscribe from the channel if not already done.
Visit the Roku website and sign in to your account.
Go to Help and select the Contact Us button.
Submit a support request, specifying that your subscription renewed without notice, and include details of the unused service.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Memories: My Love Days Counter for Refund
Script
Copy
Subject: Refund Request – Memories: My Love Days Counter Account [Your Email]
Dear Memories Support Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
I have attached relevant documentation to support my request.
Could you please confirm receipt of this email and provide an update to my request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is under review.
You will be notified when the review is complete, typically within 3-5 business days.
Processing
Your refund is being processed by our team.
This usually takes 5-7 business days. Please be patient as we handle your request.
Refunded
Your refund has been successfully completed.
The funds will appear in your account within 3-10 business days, depending on your bank.
Partially Refunded
A portion of your refund has been completed.
This may happen if only some features of the app are refundable. The remaining amount will follow.
Completed
The refund process has been finalized.
You can now check your account to confirm the refund.
Canceled
Your refund request has been canceled.
You were notified via email. If you believe this was a mistake, please reach out to support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Memories: My Love Days Counter, users often find themselves in situations where they need clarity on their subscription status or account management. Here are some realistic scenarios where users successfully claimed refunds:
Subscription Upgrade Issue: A user intended to upgrade their monthly subscription to an annual plan but accidentally renewed their current plan instead. Upon contacting customer support with the details, they quickly received a refund for the extra charge and were able to switch to the desired annual plan.
Account Access Complications: After changing devices, a user had trouble accessing their account, resulting in an accidental subscription renewal during troubleshooting. They reached out to the support team, explaining the situation, and successfully obtained a refund for the unwanted charge, while also getting help with their account access.
Billing Cycle Confusion: A user miscalculated their billing cycle and thought they were still in the trial period while actually being charged for their subscription. After clarifying billing timelines with customer service, the user received a refund for the recent charge since it was identified as a misunderstanding.
Gift Subscription Transfer: A user purchased a subscription as a gift but realized that their friend already had a subscription and wouldn't need it. The user contacted support to explain the situation, and the team promptly granted a refund, allowing the user to repurchase the gift for a different service.
The Easiest Way to Get a Memories: My Love Days Counter Refund
If you're frustrated trying to get a refund from Memories: My Love Days Counter—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Memories: My Love Days Counter is straightforward and efficient if you know where to look. Here are some specific tips to help you monitor your refund progress seamlessly:
Check Your Email: Memories: My Love Days Counter sends automated email updates regarding your refund status. Look for emails with the subject line starting with "Refund Update" for real-time information.
Use the In-App Notifications: If you have the Memories: My Love Days Counter app installed, enable push notifications to receive timely updates about your refund directly on your mobile device.
Visit Your Account Dashboard: Log into your account on encofire.com and navigate to the dashboard. Here, you can find a dedicated section for refund status, which displays the current progress of your request.
Access the Order History: In your account settings, go to the Order History tab. Each order will have a corresponding refund status that shows whether it’s pending, approved, or completed, along with estimated timelines.
Billing Section Details: Within the billing section of your account, you will see any transactions related to refunds. This includes the amount and the date when the refund was processed.
Customer Support Resources: If you need additional help, refer to the FAQ section on the website or reach out to customer support through the app for personalized assistance regarding your refund.
FAQ
Refunds for subscriptions typically follow the platform's policy, which may not cover situations where cancellation was missed. We recommend reviewing the terms of service for specific guidelines. If you have further questions, feel free to reach out to customer support for assistance.
Refunds typically take 5 to 10 business days to process, depending on your bank or payment provider. Please note that the actual time it may take for the funds to appear in your account can vary, as it is subject to financial institution processing times.
If you see a charge but do not have an active subscription, please check your account settings to confirm your subscription status and review any past transactions. If the charge still appears unclear, contact our customer support team with details for further assistance and clarification.
If you're unable to secure a refund directly from Memories: My Love Days Counter, consider reaching out to customer service once more for further assistance. You may also explore escalating your inquiry within their support system for additional options. Additionally, reviewing your account details and transaction history could provide helpful context for your situation.
If you encounter difficulties receiving a refund from Memories: My Love Days Counter, consider reviewing their refund policy on their website for detailed information. Additionally, you may wish to contact customer support again to clarify your situation and ensure all relevant details have been provided. It can also be helpful to check your account details to confirm eligibility for a refund.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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