Navigating subscription billing can sometimes catch us off guard, especially when an unexpected charge pops up. At Mental Training Plan, we understand that such situations can be concerning, which is why this guide is here to help you. We will walk you through the refund process, outline who is eligible, and provide clear steps to request your money back efficiently. Our goal is to ensure you feel supported and informed every step of the way.
What You Should Prepare Before Applying For Refund
Your Account Information: Ensure you have your registered email and username for the Mental Training Plan account.
Transaction ID: Locate your transaction ID from the order confirmation email or your account history associated with the purchase.
Proof of Purchase: Gather any receipts or confirmation emails that detail the service or subscription purchased.
Reason for Refund: Prepare a concise and clear explanation of why you are requesting the refund, as this may be required.
Service Usage Documentation: If applicable, take note of the date(s) you used the service, as this information may be relevant.
Cancellation Confirmation: If you have attempted to cancel your subscription, provide any confirmation emails or screenshots from the cancellation process.
Timeframe Details: Be aware of your purchase date to ensure your refund request complies with any stated deadlines in Mental Training Plan’s refund policies.
Follow-up Communication: Keep any correspondence related to your refund request for future reference.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
Apple Pay
2-4 working days
Google Pay
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Mental Training Plan
At Mental Training Plan, we strive to ensure our users feel confident and valued throughout their journey in enhancing their mental training. Understanding your eligibility for a refund is essential, as it can vary based on the nature of our services and your specific situation. Here are some scenarios where users might qualify for a refund, reflecting common practices and policies relevant to our offerings.
Subscription Cancellation: If you have canceled your subscription within the designated cancellation period and your account reflects this status, you may be eligible for a refund for the unused portion of your subscription.
Service Dissatisfaction: If you feel that the services provided did not meet the outlined expectations or standards, you could express this concern within a specific time frame as stated in our user agreement, which might qualify you for a reassessment of eligibility for a refund.
Technical Issues: If you experience significant technical issues that hinder your ability to access your purchased services, and these issues are reported promptly, this may also affect your eligibility for a refund.
Account Management Queries: Users with queries regarding their account status, changes in billing, or requests made within our specified support timelines may find reasons for potential adjustments to transactions.
We encourage users to review our terms and reach out to our support team for any specific inquiries or clarifications regarding their situation. Your satisfaction and overall experience are important to us.
Step-by-Step Process to Request Your Mental Training Plan Refund Like a Pro
If you purchased through Mental Training Plan.com:
Visit the Mental Training Plan website.
Log into your account using your credentials.
Navigate to the Billing section in your account settings.
Locate the Current Subscriptions area.
Find the subscription you wish to request a refund for.
Click on the Request Refund button.
In the message box, mention that the subscription renewed without notice.
Express that you have not utilized the service for the past few months.
Submit your request and wait for confirmation via email.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the subscription for the Mental Training Plan.
Scroll down and choose Report a Problem.
Highlight that the subscription auto-renewed without your awareness.
Mention that you did not find the service beneficial.
Submit your report for processing.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find and tap on the Mental Training Plan subscription.
Choose Cancel Subscription (if needed for a refund request).
Select Request a Refund in the cancellation screen.
Indicate that you did not utilize the subscription after renewal.
State that you are requesting a refund due to dissatisfaction.
Submit your request and check for email confirmation.
If you purchased through Roku:
Go to the Roku homepage on your device.
Select Streaming Channels from the main menu.
Scroll down to Manage Subscriptions.
Find Mental Training Plan in the list of your subscriptions.
Select Manage Subscription, then tap on Cancel Subscription.
Visit the Roku Support website to submit a refund request.
Fill out the form, specifying that you wish to request a refund.
Emphasize that the subscription renewed unexpectedly.
Detail that you didn’t use the service after the last payment.
Submit your request and await their response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Mental Training Plan for Refund
Script
Copy
Subject: Refund Request – Mental Training Plan Account [Your Email]
Dear Mental Training Plan Team,
I hope this message finds you well.
I am writing to formally request a refund of [Amount] for my account. The billing situation is as follows: [describe reason].
I have attached relevant documentation for your reference.
Please confirm the receipt of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but is under review.
Please allow 3-5 business days for processing. You will be notified once it is reviewed.
Processing
Your refund is being processed and funds are being prepared for return.
This stage typically takes 3-7 business days. Patience is appreciated!
Refunded
The refund has been successfully processed and funds returned.
Check your bank account within 5-10 business days. Notification will be sent.
Partially Refunded
A portion of your refund has been issued based on eligibility.
The remaining amount may be credited based on service terms. Check your email for details.
Completed
Your refund process has been finalized.
You should see the funds returned. Please reach out if there are any issues.
Cancelled
Your refund request has been cancelled.
If you believe this to be an error, please contact support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Here are some real user scenarios where customers successfully claimed refunds from Mental Training Plan:
A user initially subscribed to a three-month mental training program but found that their schedule changed unexpectedly. They reached out to Mental Training Plan's support team to discuss their situation and were able to secure a refund for the remaining unutilized weeks of their subscription after confirming they hadn't accessed any new content.
After signing up for a coaching session, a user faced personal challenges that made them unable to attend the scheduled appointment. They contacted customer support to explain their circumstance and received a full refund for the session, enabling them to consider rebooking when their situation improved.
A user upgraded their subscription plan to access additional resources but soon realized that the new plan did not meet their needs. They communicated their concerns through the support forum, and the request for a refund on the difference in subscription costs was promptly honored.
An individual purchased a year-long mental training course but decided they needed a different focus area midway through. They reached out for guidance on switching to another program and were given a pro-rated refund for the course they were unable to complete, ensuring they could invest in a program more aligned with their goals.
The Easiest Way to Get a Mental Training Plan Refund
If you're frustrated trying to get a refund from Mental Training Plan—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Mental Training Plan is designed to be straightforward and efficient. Follow the steps below to stay updated on your refund process:
Check Your Email: After you initiate a refund request, look for an email confirmation from Mental Training Plan. This email will contain important details about your refund request and any relevant timelines.
Visit the Account Dashboard: Log in to your Mental Training Plan account and navigate to the Account Settings. Here, you can access your Order History to see the status of your refund.
Use the Mobile App: If you have the Mental Training Plan app, you can easily check your refund status under the Billing Section. Notifications regarding your refund will also appear within the app, so make sure notifications are enabled.
Review Refund Progress: In your Order History, you’ll find updates on the refund process, including whether your refund has been approved, processed, or completed. Each update will show you the current status and estimated time for completion.
Contact Customer Support: If you have further questions or concerns regarding your refund status, reach out to Mental Training Plan’s customer support. Provide your order number for expedited assistance.
FAQ
If you forgot to cancel your subscription on time, unfortunately, we are unable to issue refunds for that billing period. We recommend reviewing your subscription details and setting reminders for future cancellations to avoid any issues. If you have any specific concerns, feel free to reach out to our support team for assistance.
Refund processing times can vary based on your financial institution, but typically you can expect to see the funds reflected in your account within 5 to 10 business days after the refund has been processed. This timeline may differ depending on bank policies and the payment method used.
If you see a charge but don't have an active subscription, please check your account for any past subscriptions or purchase history. You can also reach out to our customer support at support@mentaltrainingplan.com with your account details, and they will assist you in resolving any discrepancies.
If you are unable to receive a refund directly from Mental Training Plan, consider reaching out to their customer service team for further assistance or clarification on their policies. You may also explore escalating your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details and any correspondence may provide further insights.
If Mental Training Plan refuses to issue a refund, you may want to carefully review their refund policy to fully understand the terms. Additionally, consider reaching out to their support team again for clarification or to discuss your concerns further. Checking your account details and ensuring all information is accurate may also help in resolving the situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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