Billing issues often catch users off guard, especially when it comes to subscriptions that renew automatically. This guide is designed to walk you through the refund process for Metabolic Living and Defunkify Counseling, ensuring you understand who is eligible for a refund and the steps needed to request your money back quickly. With clear explanations and helpful tips, we aim to make the refund journey as smooth as possible for you.
What You Should Prepare Before Applying For Refund
Account Information: Your account email and username registered with Metabolic Living or Defunkify Counseling.
Transaction ID: The specific transaction ID associated with the service or product you wish to refund.
Purchase Date: The date on which the original purchase was completed.
Service/Product Details: Detailed information on the service or product you are seeking a refund for, including title and any relevant program names.
Refund Reason: A clear explanation outlining the reason for your refund request, as required by Metabolic Living or Defunkify Counseling.
Cancellation Confirmation: If applicable, any email or message confirming your cancellation of a subscription or service associated with the refund.
Previous Communications: Any prior emails or chat logs with customer service about the refund to support your claim.
Payment Method: The details of the card or payment method used for the initial transaction, as required for processing the refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Amazon Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Metabolic Living, Defunkify Counseling
At Metabolic Living and Defunkify Counseling, users have specific rights regarding their services and products, particularly in terms of refund eligibility. Understanding these rights can help users navigate their accounts and billing situations more effectively.
Users engaging with Metabolic Living's subscription models or Defunkify Counseling's digital services may encounter scenarios where they might be eligible for a refund. Here are some specific situations that could qualify:
Cancellation of Subscription: If a user cancels their subscription before the next billing cycle, they may be eligible for a refund on any unused portion of their subscription.
Service Dissatisfaction: Users who feel the services provided did not meet their expectations may inquire about a satisfaction guarantee, which could potentially qualify them for a refund.
Program Changes: If there are significant changes to a program or service structure that were not communicated in advance, users might explore refund options based on the alteration of what was initially offered.
Billing Errors: In situations where users believe there has been an error in billing, such as discrepancies in the amounts charged, they may seek clarification and could be considered for a refund if applicable.
Technical Issues: If users experience ongoing, unresolved technical difficulties that impede their use of the service, they may discuss their situation and potential refund eligibility based on service disruptions.
It is always advisable for users to review Metabolic Living and Defunkify Counseling's specific terms and policies or reach out to customer support for detailed inquiries related to refunds and eligibility.
Step-by-Step Process to Request Your Metabolic Living, Defunkify Counseling Refund Like a Pro
Find the Metabolic Living subscription charge, then click "Report".
Choose the option that best fits your situation, such as 1 Not What I Expected 9.
Explain briefly that the subscription was unused and request a refund.
Submit your report and await a response from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the menu icon (three horizontal lines) in the upper-left corner.
Select "Subscriptions" from the menu.
Find the Metabolic Living subscription and tap on it.
Tap on "Cancel Subscription" (if needed).
Return to the Google Play Store menu and scroll down to "Help".
Click on "Request a Refund" under the option for subscriptions.
Fill out the form, making sure to mention during the refund request that the subscription renewed without prior notice.
Submit your request and check your email for confirmation.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Select "Manage Account" from the account menu.
Locate the "Your Subscription" section.
Find the Metabolic Living subscription in the list and click on it.
Click on "Cancel Subscription" (if application).
Return to the home page and scroll to the bottom.
Click on "Contact Us" at the bottom of the page.
Choose "Billing Support" from the options and follow the prompts.
In your message, mention that you were unaware of the renewal and request a refund.
Submit your inquiry and await feedback from Roku support.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Metabolic Living, Defunkify Counseling for Refund
I would like to request a refund in the amount of [Amount].
I have attached relevant documentation for your review.
Please confirm receipt of this request and provide an update within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
It may take up to 3 business days for your request to be reviewed.
Processing
Your refund is currently being processed and calculated.
You can expect your refund within 5-7 business days once processing is complete.
Refunded
The refund has been approved and funds have been returned to your original payment method.
Check your account; funds should appear within 3-5 business days.
Partially Refunded
Only a portion of the total amount has been refunded.
You will receive an email outlining the refunded amount and what remains owed.
Completed
The refund process is fully completed and finalized.
All transactions related to your refund have been successfully processed.
Canceled
Your refund request has been canceled either by you or due to policy reasons.
Please contact customer support for clarification if you didn't initiate the cancellation.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Metabolic Living, Defunkify Counseling, users often navigate diverse situations related to their subscriptions and purchases. Here are some realistic scenarios in which users successfully claimed refunds, highlighting their interactions with the service:
A Change in Circumstances: A user experiencing unforeseen health issues decided to pause their subscription to receive personalized health coaching. After submitting a request detailing their situation, they received a full refund for the unused weeks, ensuring they had peace of mind during their recovery.
Order Issues: After ordering a health supplement online, a customer realized they accidentally chose the wrong flavor. They promptly reached out to customer service, explained the mix-up, and were able to return the product for a refund, allowing them to reorder the desired flavor without hassle.
Billing Clarity: A user noticed an unexpected charge on their account after switching to a new subscription plan. They contacted customer support for clarity, and upon validating their plan details, they received a refund for the difference, resolving the billing confusion amicably.
Service Interruption: During a scheduled coaching session, a technical glitch disrupted the meeting, leaving both the user and the coach unable to connect. After reaching out to support, the user was granted a refund for that session, which allowed them to reschedule at a more convenient time.
The Easiest Way to Get a Metabolic Living, Defunkify Counseling Refund
If you're frustrated trying to get a refund from Metabolic Living, Defunkify Counseling—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Metabolic Living and Defunkify Counseling is straightforward and efficient. To ensure you're up-to-date on your refund progress, follow these specific steps:
Check Your Email: After initiating a refund, watch for an email confirmation from Metabolic Living or Defunkify Counseling. This email will provide initial details about your refund request and any relevant timelines.
Utilize the Account Dashboard: Log in to your account on the Metabolic Living or Defunkify Counseling website. Navigate to the 'Order History' section, where you can view your refund status, including any updates made by the support team.
Mobile App Notifications: If you use the Metabolic Living app, ensure that notifications are enabled. Updates regarding your refund status may appear in-app, providing real-time information directly to your device.
Review Billing Section: Within your account settings, check the 'Billing' section for detailed information about your refund. This area will show the status of your refund and any applicable processing times.
Contact Customer Service: If you have questions or haven't received updates, you can contact customer support via the help section on the website. They can provide specific details about your refund progress.
FAQ
If you forgot to cancel your subscription on time, refunds may be limited according to our cancellation policy. It's best to review the terms outlined in your account settings or reach out to our customer service team for assistance regarding your specific situation.
Refunds from Metabolic Living typically take 5 to 10 business days to process, depending on your bank's policies. Once your refund is initiated, you should see it reflected in your account after this timeframe. If you have any concerns, it's best to reach out to customer support for assistance.
If you see a charge but do not have an active subscription, please first check your email for any recent account activity or subscription confirmations. If you still believe the charge is incorrect, contact our customer support team with the details of the transaction, and we will assist you in resolving the issue.
If you are unable to secure a refund directly from Metabolic Living, Defunkify Counseling, consider reaching out to their customer service again for further assistance. You may also explore the option of escalating your inquiry within their support system. Additionally, reviewing your account details and any relevant communications may provide clarity on the next steps.
If Metabolic Living, Defunkify Counseling has declined to issue a refund, consider reviewing their refund policy for any specific guidelines or conditions you may have overlooked. Additionally, you may want to contact their customer support team again for further clarification or assistance regarding your request. It's also helpful to double-check your account details to ensure that all information was submitted correctly.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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