Many users may not consider billing details until they encounter an unexpected charge, such as an automatic subscription renewal. This guide is designed to clarify how refunds work at Milk Medicine, outlining eligibility criteria and providing a straightforward process for requesting a refund. Whether you're facing a surprise charge or simply seeking clarity, this resource will help you navigate your options quickly and efficiently.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Retrieve your order confirmation email from Milk Medicine to verify your purchase details.
Transaction ID: Record the specific transaction ID associated with your order for identification purposes.
Account Information: Have your Milk Medicine account details ready, including your registered email address and account username.
Reason for Refund: Prepare a clear explanation for the refund request, such as product quality issues or a subscription cancellation.
Product Condition Documentation: If applicable, take clear photos or videos of any products that are damaged or defective.
Return Shipping Label: If you need to return a physical product, ensure you have the required return shipping label provided by Milk Medicine.
Any Communication Records: Keep copies of any previous communications with Milk Medicine customer support regarding your order or refund process.
Refund Policy Reference: Review Milk Medicine's refund policy to ensure your case meets their criteria for a refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
2-4 working days
Google Pay
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Milk Medicine
At Milk Medicine, we aim to provide our users with clarity regarding their rights and refund eligibility. As a company specializing in wellness products, we understand that circumstances may arise that lead to inquiries about billing and refunds. Our policies are designed to address specific situations that may occur during your experience with our services.
Users may qualify for a refund under the following circumstances:
Product Quality Issues: If a product does not meet quality expectations due to damage during shipping, users may be eligible for a refund after the issue is verified.
Order Mistakes: In cases where the wrong product is sent, users could apply for a refund or replacement, depending on the nature of the order discrepancy.
Subscription Changes: If a user opts to change or cancel their subscription plan, they may be eligible for a refund for any unused months, subject to the specific terms outlined at the time of subscription.
Non-Delivery: Users may inquire about refunds for orders that have not arrived, provided that the inquiry is made within the specified timeframe outlined in our shipping policy.
Billing Errors: If a billing error occurs that does not align with the agreed pricing structure, users might be eligible for a refund, contingent on the review of transaction details.
For any specific questions regarding your situation or to explore your eligibility for a refund, we encourage you to reach out to our customer support team for assistance.
Step-by-Step Process to Request Your Milk Medicine Refund Like a Pro
If you purchased through MilkMedicine.com:
Visit the Milk Medicine website and log into your account.
Navigate to the "Account" or "Billing" section, typically found in the top right corner.
Look for the "Order History" or "Subscriptions" tab.
Find the transaction related to your membership or subscription.
Select the option for "Request Refund" or "Need Help?" next to the relevant transaction.
In your message, mention that the subscription renewed without notice and describe any lack of usage.
Submit your request and check for confirmation via email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select "Subscriptions" from the list.
Locate the Milk Medicine subscription and tap on it.
Select "Cancel Subscription" if necessary.
After cancellation, go to the App Store, scroll down, and tap on your Apple ID.
Select "Purchase History" and find the subscription charge.
Tap on the charge and then choose "Report a Problem."
Choose the reason for the refund, emphasizing that the account was unused.
Submit the request and await confirmation via email.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the top left corner.
Select "Account" from the menu.
Tap on "Purchase History" to find your Milk Medicine transaction.
Tap on the transaction you want a refund for.
Choose "Refund" and follow the on-screen instructions.
In your request, state clearly that the subscription renewed unexpectedly.
Submit your request and check your email for confirmation.
If you purchased through Roku:
Press the Home button on your Roku remote.
Scroll down and navigate to "Streaming Channels."
Select "Your Channels" to find Milk Medicine.
Highlight the Milk Medicine channel and press the * button.
Select "Manage Subscription."
Choose "Cancel Subscription" if necessary.
Go to the Roku website and log into your account.
Navigate to "Manage Subscription" and find the Milk Medicine charge.
Select "Request a Refund" and in your request, mention that you did not intend to renew.
Submit the request and wait for a confirmation email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Milk Medicine for Refund
Script
Copy
Subject: Refund Request – Milk Medicine Account [Your Email]
Dear Milk Medicine Team,
I hope this message finds you well.
I am writing to bring to your attention a billing issue associated with my account. The situation is as follows: [describe reason].
I would like to request a refund of [Amount]. I have attached any relevant documentation for your review.
Please confirm receipt of this request and the steps being taken within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is under review.
This status indicates that we are processing your request and you will receive an update shortly.
Processing
The refund is currently being processed by our team.
This means your refund is in the works, and you can expect it to be completed within 5-7 business days.
Refunded
The refund has been successfully processed to your original payment method.
You should see the funds back in your account, usually within 3-5 business days, depending on your bank.
Partially Refunded
A portion of your refund has been processed.
This indicates that only part of your order was refunded due to shipping or restocking fees.
Completed
Your refund process has been completed successfully.
This means everything is finalized, and you will no longer receive updates on this refund.
Canceled
Your refund request has been canceled.
This may occur if the original order was fulfilled or if you requested to cancel. Please contact support if you have questions.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Milk Medicine, our users often encounter situations that prompt them to seek refunds for our subscription services. Here are some realistic scenarios highlighting how users successfully claimed refunds through our efficient process.
Subscription Plan Change: After realizing they needed a different service tier, a user contacted Milk Medicine to adjust their subscription. Due to the transition process, they were charged for both the old and new plans during the switch. Upon clarifying their situation with customer service, they received a full refund for the overlapping charge.
Accidental Renewal: A customer intended to cancel their subscription before the renewal date but forgot to complete the cancellation. They noticed the charge on their account and promptly reached out to support. Milk Medicine verified their cancellation request within the grace period and issued a refund for the renewal fee, ensuring the user felt supported in their subscription management.
Misplaced Delivery: After ordering a personalized wellness package, a user experienced a delay in delivery, which led them to request a refund. Upon reviewing the circumstances and ensuring the product had not been delivered, Milk Medicine issued a full refund, expressing a commitment to customer satisfaction while addressing the shipping issue.
Service Interruption: During a scheduled maintenance period, a user experienced an extended interruption of their account access. After noticing the service downtime impacted their usage, they reached out for clarification. Customer support acknowledged the inconvenience and issued a refund for the affected days, prioritizing the user’s experience with our digital services.
The Easiest Way to Get a Milk Medicine Refund
If you're frustrated trying to get a refund from Milk Medicine—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Milk Medicine is simple and efficient, thanks to our transparent communication methods and user-friendly systems. Follow these steps to stay updated on your refund progress:
Check Your Email for Updates: Whenever a refund is processed, Milk Medicine sends an email confirmation to the address associated with your account. Look for subject lines that include 'Refund Processed' or similar terms to find relevant updates.
Utilize the Mobile App: If you’ve ordered through our mobile app, notifications about your refund status will appear directly within the app. Open the app and look for in-app alerts in the notifications section.
View Your Account Dashboard: Log in to your Milk Medicine account and navigate to your Order History. Here, you can view all transactions, including any pending or completed refunds. Each order entry will include a status indicator for your refund.
Inspect the Billing Section: Your billing and transaction details can provide insights on refunds. Visit the Billing section within your account settings to see if your refund has been issued and to check the anticipated timeline for your funds to return.
Customer Support: If you need further clarification, our dedicated customer support team is ready to assist. You can reach them through the Help Center found on our website or in the app. They can provide personalized updates on your refund status.
FAQ
If you forgot to cancel on time, we understand that situations can arise. While our policy typically emphasizes timely cancellations, we encourage you to reach out to our customer support team. We will do our best to assist you with your request and explore any possible solutions.
Refund processing times can vary depending on your bank or payment provider, but typically, it may take 5 to 10 business days for the funds to appear back in your account after the refund has been initiated. For certain payment methods, it might take longer, so please keep an eye on your transaction history.
If you see a charge but don’t have an active subscription, please check your account for any previous subscriptions or orders that may be linked to your email. You can also reach out to our customer support team via the contact page on our website for clarification and assistance with your inquiry.
If you are unable to obtain a refund directly from Milk Medicine, consider reaching out to their customer service team again for further assistance. You can also escalate your inquiry within their support system or review your account details to ensure all information is accurate and up to date.
If Milk Medicine refuses to issue a refund, consider reviewing their refund policy to ensure all criteria were met for a successful request. You may also try reaching out to their customer support again for further clarification or assistance. Additionally, check your account details to verify that all information is accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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