Billing can often take a backseat in our minds until an unexpected charge catches us off-guard, perhaps due to an automatic subscription renewal. If you find yourself in this situation with Modern Disposal Services, this guide is here to help you navigate the refund process. We'll outline how refunds work, who qualifies for them, and the straightforward steps to request your money back efficiently. Our goal is to ensure you feel supported every step of the way.
What You Should Prepare Before Applying For Refund
Account Number: Have your Modern Disposal Services account number ready for identification.
Transaction ID: Gather the transaction ID from your payment confirmation email or online account.
Service Dates: Note the specific service dates for which you are requesting a refund.
Proof of Payment: Include a copy of your payment receipt or bank statement showing the transaction.
Reason for Refund: Prepare a clear explanation of why you are seeking a refund, referencing any service issues.
Correspondence Records: Keep any previous communication with customer service regarding your refund inquiry.
Contact Information: Update your current contact details to ensure responsiveness from the service team.
Service Agreement: Review any service agreements or terms that may pertain to your refund eligibility.
Description of Service: Specify the service type you used (e.g., residential waste collection) for clarity.
Request Submission Method: Decide if you will be submitting your refund request online, via email, or through a phone call, and prepare accordingly.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
Debit Card
3-5 working days
Electronic Check
5-7 working days
Cash
Varies by request
Payment Plan
Varies by account status
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Modern Disposal Services
Modern Disposal Services offers various waste management solutions, including residential and commercial collection services. Users are encouraged to be aware of their eligibility for refunds in specific situations, depending on their service agreements and account circumstances. Below are some situations that may qualify users for a refund:
Service Disruptions: If there is a significant disruption in service, such as missed pickups that are not communicated in advance, users may qualify for a refund for the missed services.
Account Overpayments: In cases where the user has overpaid for their service due to a billing error or misunderstanding of the fees, they might be eligible for a refund corresponding to the excess charge.
Service Cancellation: Users who cancel their service in accordance with the terms outlined in their service agreement and submit a request for a refund for unused service days may qualify for a prorated refund.
Account Adjustments: If users are informed of adjustments to their billing cycle or rates and find discrepancies in their charges, these situations could lead to eligibility for a refund based on the adjusted amounts due.
Promotional Credits: Users who experience issues with the application of promotional credits or discounts as agreed upon during signup may inquire about refunds related to unfulfilled promotional offers.
Users are encouraged to refer to their service agreement or contact Modern Disposal Services directly to clarify any questions related to billing and refund eligibility.
Step-by-Step Process to Request Your Modern Disposal Services Refund Like a Pro
If you purchased through Modern Disposal Services.com:
Visit the Modern Disposal Services website and log into your account.
Navigate to the 'Account' or 'Membership' section of your dashboard.
Look for the 'Billing' or 'Subscription' options and select 'View Details.'
Check for a 'Request Refund' link; if available, click it.
If no link is present, locate the 'Contact Us' or 'Customer Support' section.
Choose the communication method (email, chat, or phone).
When communicating, mention that your subscription renewed without notice.
Request a refund clearly, stating that the account was not used during the billing period.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap on your Apple ID at the top of the screen.
Select 'Subscriptions' from the list of options.
Locate your subscription for Modern Disposal Services and tap on it.
Scroll down and tap 'Report a Problem'.
Select the relevant issue, then choose 'Request a Refund'.
In the comments, emphasize that the subscription renewed without notification.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the top-left corner.
Select 'Account' and then 'Purchase History.'
Find the transaction for Modern Disposal Services.
Tap on the transaction and look for the 'Refund' option.
If the option is not visible, tap on 'Report a Problem' instead.
State that you were charged unexpectedly for a service you did not use.
If you purchased through Roku:
Log into your Roku account from a web browser.
Go to the 'Manage Account' section.
Scroll down to the 'Your Subscriptions' list.
Find Modern Disposal Services and select 'Manage Subscription.'
Look for 'Report a Problem' or 'Request Refund' options.
If no options appear, navigate to customer support contact details.
In your message, mention that the renewal occurred without prior notice or reminder.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Modern Disposal Services for Refund
Script
Copy
Subject: Refund Request – Modern Disposal Services Account [Your Email]
Dear Modern Disposal Services Team,
I hope this message finds you well.
My name is [Your Name], and I am reaching out regarding my account associated with the email address [Your Email]. I would like to provide the following details regarding the billing situation: [describe reason].
In light of this, I would like to request a refund in the amount of [Amount].
Attached to this email, you will find documentation that supports my refund request.
I would greatly appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but is waiting for approval.
Please allow 1-3 business days for us to review your request.
Processing
Your refund is currently being processed by our team.
Refunds typically take 3-5 business days to complete.
Refunded
Your refund has been approved and the amount has been credited back to your account.
Expect to see the refund reflected in your account within 5-7 business days.
Partially Refunded
A portion of your refund has been processed, but not the full amount.
Check your account for the refunded amount; the remaining balance may still be under review.
Completed
All refund processes are finalized successfully.
You can rest assured that your account reflects all transactions accurately.
Canceled
Your refund request has been canceled either by you or due to policy restrictions.
No further action will be taken regarding this refund request.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Modern Disposal Services, customers appreciate the ease of managing their waste disposal subscriptions and interactions. Here are a few real user scenarios where refunds were successfully claimed, highlighting common situations:
Service Interruption: A customer experienced a temporary lapse in service due to severe weather conditions. After reaching out to customer service, the team confirmed the missed pickup and promptly issued a refund for that service cycle, ensuring the customer felt valued and understood.
Account Plan Adjustment: A user decided to downgrade their subscription plan to better suit their current needs. After confirming the changes with customer service, they were refunded the difference for the billing period, which was efficiently managed during the transition period.
Additional Charge Clarification: A customer noticed an additional charge on their bill for extra services they did not request. Upon inquiry, Modern Disposal Services clarified it was a billing error related to a service upgrade the customer had not selected, leading to a swift refund for the incorrect charge.
Packing Fee Adjustments: A user required only temporary service and had mistakenly paid for an extra packing fee. After discussing the temporary need with customer support, they were able to claim a refund for the extra cost once their service plan was appropriately updated.
The Easiest Way to Get a Modern Disposal Services Refund
If you're frustrated trying to get a refund from Modern Disposal Services—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Modern Disposal Services is straightforward and efficient. To ensure you receive timely updates and can monitor the progress of your refund, follow these specific tips:
Check Your Email: Modern Disposal Services sends out refund updates via email. Look for emails with the subject line "Refund Status Update" or similar phrases. These emails typically include your refund amount and estimated timeframe for completion.
Utilize the Mobile App: If you have the Modern Disposal Services mobile app, you can easily check your refund status there. Navigate to the 'Billing' section, where you will find a dedicated area for refund requests and their current statuses.
Log into Your Account Dashboard: The Modern Disposal Services account dashboard is a valuable resource. After logging in, go to the 'Order History' section. Here, you will find details on your recent transactions, including any pending refunds.
Monitor Your Billing Section: Within your account settings, the 'Billing' section includes specific information on your refunds, such as the date of request, processing status, and any related notes from customer service. This helps you track your refund in real-time.
Contact Customer Support if Needed: If you have not received updates within the expected timeframe, reach out to Modern Disposal Services’ customer support. They can provide detailed information regarding your refund status and any steps you may need to take.
FAQ
Refunds for cancellations made after the designated period may not be available according to our policy. We encourage customers to review refund eligibility options and contact our customer service team for assistance. We are here to help you with any questions or concerns regarding your account.
Refunds from Modern Disposal Services typically take 5 to 10 business days to process. The time it takes for the funds to appear in your account may vary depending on your bank's processing times. For the most accurate updates, it's advisable to check with your financial institution.
If you notice a charge but do not have an active subscription, please reach out to our customer service team at Modern Disposal Services. They will assist you in reviewing the charge and help clarify any questions regarding your account. You can contact them via the support page on our website or by phone.
If you are unable to obtain a refund directly from Modern Disposal Services, consider reaching out to their customer service team again for further assistance. You may also explore escalating your concerns within their support system for additional support. Reviewing your account details and any related transaction information may also provide clarity on the situation.
If Modern Disposal Services refuses to issue a refund, you can start by reviewing their refund policy for any specific conditions or timelines. It may also be helpful to contact their customer support team again for clarity or to discuss your situation further. Additionally, ensure that all account details and eligibility for a refund are accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)