Many users often overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide is designed to provide clarity on how refunds work with Modern Hojo Undo, outlining eligibility criteria and the straightforward steps to request a refund quickly and efficiently. We aim to help you navigate this process with ease, ensuring you understand your options and can take action when needed.
What You Should Prepare Before Applying For Refund
Order Confirmation Email - Gather the order confirmation email received at the time of purchase, ensuring it contains your order number and purchase details.
Transaction ID - Locate your unique transaction ID from your purchase history, as it will help expedite the refund process.
Account Information - Have your account username or registered email ready to verify your identity when contacting customer support.
Reason for Refund - Prepare a concise explanation of why you are requesting the refund, in accordance with Modern Hojo Undo's refund policy.
Date of Purchase - Note the exact date when the transaction took place to assist in identifying your order within their system.
Payment Method Details - Identify the payment method used (credit card, PayPal, etc.) for the transaction, as this information may be required for processing your refund.
Communication Records - If you’ve contacted support already, compile any previous communication records for reference.
Product or Service Details - Be ready to describe the product or service you wish to refund, including any identifiers or special features that may help identify your order.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
2-4 working days
Google Pay
2-4 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Modern Hojo Undo
At Modern Hojo Undo, we prioritize customer satisfaction and strive to ensure that our users have a positive experience with our wellness and fitness services. As an integral part of this commitment, we have outlined specific circumstances under which users may qualify for a refund. Understanding your rights and eligibility helps to manage your account and subscription effectively.
The following situations are relevant to users of Modern Hojo Undo and may qualify for a refund depending on the specific terms and conditions of our services:
Service Disruptions: If there were significant interruptions to services, such as scheduled classes or sessions not being available, users may be eligible for a refund for that specific period.
Membership Cancellations: Users who have canceled their membership prior to the billing cycle may have rights to a pro-rated refund based on the unused portion of their subscription.
Transfer of Services: If a user is unable to utilize purchased sessions due to unforeseen circumstances (such as medical issues), a request for a refund may be considered based on the details provided.
Promotional Offers: Users who purchased services through a promotional campaign that did not deliver as described may qualify for a refund if the service was not rendered as specified.
Technical Issues: If a user experiences technical problems that prevent them from accessing digital services, they may inquire about a potential refund for the affected period.
To explore specific eligibility criteria and determine if you may qualify for a refund, users are encouraged to reach out to our customer support team who can assist with individual inquiries and guide you through our policies.
Step-by-Step Process to Request Your Modern Hojo Undo Refund Like a Pro
Scroll to the bottom of the page and click on the ‘Contact Us’ link.
Select the option for ‘Customer Support’ or ‘Request a Refund’ from the dropdown menu.
Fill in your details, including the email address associated with your account.
In the message field, state that your membership was renewed without prior notice.
Request confirmation of your refund along with any relevant information (e.g., subscription details).
Submit your request and check your inbox for a follow-up response within 48 hours.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the menu.
Select ‘Subscriptions’ from the list.
Find your Modern Hojo Undo subscription and tap it.
Scroll to the bottom and select ‘Report a Problem’.
Choose ‘Request a Refund’ and specify the reason, mentioning that the subscription renewed unexpectedly.
Follow prompts to submit your refund request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the three horizontal lines in the upper left to access the menu.
Tap ‘Subscriptions’ and find your Modern Hojo Undo subscription.
Tap on the subscription and then select ‘Cancel Subscription’ if applicable.
After cancellation, return to the menu and tap ‘Account’.
Scroll down and choose ‘Purchase History’ to locate the transaction.
Tap the transaction and select ‘Request a Refund’, mentioning you were not aware of the renewal.
Follow any further instructions to complete your request.
If you purchased through Roku:
Go to the Roku home screen and scroll down to ‘Settings’.
Navigate to ‘Account’ and select ‘Manage Your Subscriptions’.
Find your Modern Hojo Undo subscription in the list.
Click on it to view details and select ‘Cancel Subscription’.
After cancellation, go back to ‘Account’, then ‘Purchase History’.
Locate your recent purchase for Modern Hojo Undo.
Write down the order ID and visit the Roku support website to request your refund.
In your message, highlight that the account remained unused and specify your order ID.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Modern Hojo Undo for Refund
Script
Copy
Subject: Refund Request – Modern Hojo Undo Account [Your Email]
Dear Modern Hojo Undo Team,
I am writing to formally request a refund related to my account. The specific details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation to support my request.
Please confirm the receipt of this message and provide an update on my refund request within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been initiated, but it is awaiting approval.
You will receive a notification once your request is reviewed, which usually takes up to 3 business days.
Processing
Your refund is currently being processed by our team.
Expect to see the funds back in your account within 5-7 business days.
Refunded
Your refund has been successfully completed and the amount has been returned.
Check your account to confirm the refund; it should appear within 3-5 business days.
Partially Refunded
A portion of your order has been refunded; the remaining amount is still pending.
You will receive further updates on the remaining balance and its refund status.
Completed
The refund process is fully resolved, and all funds have been returned.
Your transaction is now closed; no further action is needed on your part.
Cancelled
Your refund request has been canceled, and no funds will be returned.
If you have questions or would like to re-initiate the request, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Modern Hojo Undo provides personalized wellness and fitness programs, offering subscription-based access to tailored workouts and nutritional guidance. Here are some realistic scenarios in which users successfully claimed refunds:
Subscription Cancellation Within Trial Period: A user decided to cancel their 30-day free trial of Modern Hojo Undo after realizing the program didn't align with their personal fitness goals. They requested a refund for the remainder of the month, which was promptly processed as per the trial agreement.
Incorrect Package Selection: A customer accidentally selected a premium package instead of the standard plan during the subscription renewal. Upon noticing the discrepancy, they contacted customer support, explaining the situation, and received a full refund for the difference within two days.
Service Interruption: A user experienced temporary access issues to their account due to a system upgrade. After reaching out for assistance, they were granted a refund for one month of service to compensate for the inconvenience, ensuring their membership remained intact.
Change in Personal Circumstances: A long-time subscriber found themselves unable to continue their wellness program due to unforeseen personal circumstances. They reached out to Modern Hojo Undo describing their situation and successfully obtained a refund for the remaining unused months of their subscription.
The Easiest Way to Get a Modern Hojo Undo Refund
If you're frustrated trying to get a refund from Modern Hojo Undo—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Modern Hojo Undo is a streamlined process designed to keep you informed at every step. Here are some efficient ways to stay updated:
Email Updates: Keep an eye on your inbox for emails from Modern Hojo Undo. You will receive notifications regarding the status of your refund, including when it has been processed and when you can expect the funds to appear in your account.
Account Dashboard: Log into your account on modernhojoundo.com and navigate to your account dashboard. Under the Order History section, you can view detailed information about your previous transactions, including any refunds processed.
In-App Notifications: If you are using the Modern Hojo Undo mobile app, check the notifications tab for real-time updates regarding your refund status. These notifications will inform you of any changes or progress in your refund process.
Billing Section: Within your account settings, visit the Billing section where you can see a detailed report of all transactions. Refunds will be listed here along with their current status, helping you keep track of pending and completed refunds.
Refund Progress Info: Modern Hojo Undo provides specific information about your refund progress, including timestamps of when the refund was initiated and any notes on processing times. This level of detail allows you to anticipate the arrival of your funds.
Customer Support: If you have additional questions about your refund or if something appears amiss, don’t hesitate to reach out to Modern Hojo Undo’s customer support. They can provide assistance and clarify any uncertainties regarding your refund status.
FAQ
Refunds for missed cancellation deadlines are generally not provided, as users are encouraged to review their cancellation policies closely. If you forget to cancel on time, we recommend reaching out to customer support to discuss your situation, as they may be able to assist you further. We appreciate your understanding and are here to help!
Refunds typically take 5-10 business days to process and appear in your account, depending on your bank's policies. Processing times may vary based on your financial institution, so we recommend checking with them for specific timelines. We appreciate your patience during this process.
If you see a charge but do not have an active subscription, please first check your email for any confirmation messages regarding your subscription status. If you still have questions, reach out to our customer support team with your account details, and they'll assist you in resolving the issue.
If you're unable to obtain a refund directly from Modern Hojo Undo, consider reaching out to their customer service team again for further assistance. Additionally, you may explore options to escalate your inquiry within their support system. Reviewing your account details and the specific terms associated with your purchase can also provide helpful context.
If Modern Hojo Undo refuses to issue a refund, you may want to carefully review their refund policy to ensure all conditions were met. Consider reaching out to their customer support team again for further clarification or assistance. Additionally, verifying your account details may help identify any potential issues.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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