Many users often overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide aims to clarify how Monitor Daily refunds work, including eligibility and the straightforward steps to request your money back efficiently. Our goal is to provide a clear and supportive process, ensuring you have all the information needed to manage your subscriptions confidently.
What You Should Prepare Before Applying For Refund
Account Credentials: Ensure you have your Monitor Daily account email and password ready to log in.
Transaction ID: Locate and note down the specific transaction ID associated with the purchase you are seeking a refund for.
Subscription Details: Gather information about your subscription plan, including the start date, renewal date, and payment frequency.
Proof of Payment: Collect your payment confirmation receipts or bank statements showing the charge from Monitor Daily.
Error Documentation: If applicable, document any issues experienced with the service, including screenshots or error messages.
Refund Policy Reference: Familiarize yourself with Monitor Daily's refund policy, noting any terms or conditions that apply to your request.
Previous Correspondence: If you’ve communicated about the refund before, have records of any emails or chat transcripts ready.
Cancellation Confirmation: If applicable, prepare any confirmation emails regarding subscription cancellations.
Contact Information: Have your current contact information on hand to ensure clarity and continuity in communication with Monitor Daily.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
Gift Card
3-6 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Monitor Daily
Monitor Daily provides users with essential news and updates tailored to their interests through a subscription-based model. Understanding your eligibility for a refund is important for managing your account and ensuring you get the most out of the services provided.
Refund eligibility for Monitor Daily may apply in specific scenarios related to subscription management and billing clarifications. Here are some situations that might qualify:
Subscription Overlap: If users experience an overlap in subscription services due to a renewal process that was not initiated or intended by them, they may qualify for a refund for the overlapping period.
Service Downtime: Users who encounter extended periods where the service is unavailable may be eligible for a prorated refund for the time the service was inaccessible.
Account Mismanagement: In cases where users believe there has been a misunderstanding regarding their subscription level or features, a review can often lead to adjustments or partial refunds based on service eligibility.
Promotional Offers: If a promotional offer was not correctly applied to a qualifying account at the time of billing, users may inquire about adjustments or potential refunds reflecting the agreed-upon promotional pricing.
Billing Inquiry: Users who notice discrepancies with their billing amount that do not align with their subscription plan or previous charges might initiate a review, leading to possible refund consideration based on account insights.
For personalized assistance regarding refund eligibility, users are encouraged to consult the customer support team to review their individual circumstances.
Step-by-Step Process to Request Your Monitor Daily Refund Like a Pro
If you purchased through Monitor Daily.com:
Visit the Monitor Daily website at csps.com.
Scroll down to the bottom of the page and click on Contact Us.
Select Membership from the list of inquiry options.
Fill out the contact form with the following details:
Subject: Refund Request
Include your order number and the email associated with your account.
In the message body, state that you are requesting a refund for a recent renewal. Emphasize that the renewal was unexpected.
Submit the form and wait for a confirmation email regarding your request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on Monitor Daily in your list of subscriptions.
Tap on Report a Problem and choose Request a Refund.
In the description, mention that the subscription renewed without notice and that your account was not actively used.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the profile icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions and find Monitor Daily.
Tap Manage and then select Cancel Subscription if you haven't done so already.
After cancelling, go back to the subscription page and select Request a Refund.
In the refund request form, note that the subscription auto-renewed and you were not notified of the charge.
Submit your request.
If you purchased through Roku:
Sign in to your Roku account at my.roku.com.
Navigate to the Manage Account section.
Scroll down to Subscriptions and find Monitor Daily.
Select Cancel Subscription.
After cancellation, visit the Roku channel billing page and select Get Help.
Fill out the refund request form, mentioning that the subscription renewed without your express consent.
Submit your request for a refund.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to bring to your attention a billing situation regarding my account: [describe reason].
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation for your review.
Could you please confirm the status of my refund request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been initiated but not yet processed.
Your refund is in the queue. Please allow up to 3 business days for processing.
Processing
The refund is currently being processed by our payment system.
Your refund is on its way. Processing can take up to 5 business days.
Refunded
The refund has been completed and funds returned to your account.
You'll see the refunded amount in your account within 1-3 business days.
Partially Refunded
A portion of your order has been refunded.
Check the specifics of the refund details to see the amount refunded.
Completed
The refund process is completed and no further actions are required.
Your account should reflect the final amounts. If issues arise, contact support.
Cancelled
The refund request has been canceled before processing.
You may need to reinitiate the refund if necessary.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Monitor Daily, we prioritize customer satisfaction and strive to provide seamless service. Here are some scenarios where users successfully claimed refunds based on their specific situations:
Subscription Cancellation: A user realized after their monthly plan renewal that they no longer required the service. After reaching out to customer support, they received a refund for the recent charge as their request was made within the specified cancellation period, ensuring a smooth transition.
Accidental Plan Upgrade: A customer mistakenly upgraded to a premium subscription while trying to access additional features. Recognizing the error shortly after the transaction, they contacted support. The team promptly assisted in reverting the plan and issued a refund for the difference, allowing the customer to return to their original plan effortlessly.
Billing Inquiry: A user noticed an unfamiliar charge on their account related to their usage of Monitor Daily's services. Upon investigation, it turned out to be a billing adjustment due to a promotional rate expiring. The customer clarified their concerns with support and, after a thorough review, received a partial refund for the overage incurred during the transition period.
Service Interruption: During a brief service outage, a user contacted customer support to inquire about the billing impact. Monitor Daily's team quickly explained the situation and offered a goodwill refund for the affected billing cycle, ensuring the customer felt valued and appreciated despite the inconvenience.
The Easiest Way to Get a Monitor Daily Refund
If you're frustrated trying to get a refund from Monitor Daily—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently is crucial to ensuring that your finances are in order. At Monitor Daily, we offer several tools and features to help you stay updated on your refund progress. Here are some specific tips on how to track your refunds:
Check Your Email Updates: Monitor Daily sends out email notifications whenever your refund status changes. Be on the lookout for emails titled 'Refund Update' to get real-time updates.
Use the Mobile App: If you have the Monitor Daily mobile app, you can easily track your refunds by navigating to the 'Notifications' tab. Look for any alerts related to your refund status.
Visit Your Account Dashboard: Your account dashboard is a central hub for all your transactions. Navigate to the 'Order History' section to see detailed information about pending refunds.
Access the Billing Section: Within the billing section of your account, you can find a summary of all your refunds. This area provides you with estimated processing times and any relevant notes from our support team.
Utilize Merchant-Specific Tracking Tools: Monitor Daily has integrated tools like the 'Refund Tracker,' which allows you to input your order number and instantly check the refund progress.
Check for In-App Notifications: Apart from email, Monitor Daily also pushes in-app notifications regarding your refund status. Make sure your app notifications are enabled to receive timely updates.
FAQ
Unfortunately, if you forget to cancel your subscription before the renewal date, we are unable to process a refund for that billing period. We recommend reviewing your account settings and cancellation policy to manage your subscriptions effectively in the future.
Refund processing times can vary depending on your financial institution and the payment method used. Typically, it may take 5 to 10 business days for the refund to appear on your account once it has been processed. Please allow some additional time for banks to complete their internal processing.
If you see a charge but do not have an active subscription with Monitor Daily, please check your account for any previous subscriptions that may not have been canceled. If you still have questions, contact our customer support team with the details of the charge, and they will assist you in resolving the issue.
If you are unable to obtain a refund directly from Monitor Daily, consider reaching out to customer service again for further assistance. You may also explore the option of escalating your inquiry within their support system for additional support. Additionally, reviewing your account details might provide further insights into your situation.
If Monitor Daily refuses to issue a refund, you may want to carefully review their refund policy to understand the terms and conditions. Additionally, consider reaching out to their support team again for clarification or further assistance regarding your request. Checking your account details for compliance with their policy may also provide insight into your situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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