Many users often overlook subscription billing until they encounter an unexpected charge, such as an automatic renewal for their Monthly Manga Box. This guide is designed to help you understand how refunds work, clarify eligibility, and provide clear steps to swiftly request your money back. Our aim is to ensure you have all the information you need to navigate this process with ease.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your Monthly Manga Box account login details handy.
Order ID: Locate the specific order ID from the transaction you want refunded.
Payment Method: Be ready to provide information about the payment method used for the subscription or purchase.
Proof of Purchase: Gather digital receipts or confirmation emails related to the transaction.
Reason for Refund: Prepare a clear statement outlining the reason for your refund request, as this may be required.
Cancellation Confirmation: If applicable, document any cancellation requests or confirmations you submitted prior to the refund.
Subscription Details: Confirm the specifics of your subscription plan, including the billing cycle and last charged date.
Customer Support Communication: Retain any prior communications with Monthly Manga Box’s customer service regarding the issue.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Stripe
5-10 working days
Apple Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Monthly Manga Box
At Monthly Manga Box, we understand that users may have questions regarding their subscription and the potential for refunds. Our service is specifically tailored to deliver curated manga selections on a monthly basis, and we take pride in providing a seamless experience for our subscribers. However, there are certain conditions under which users might inquire about refunds related to their accounts.
Subscription Cancellations: If a user cancels their subscription before the next billing cycle, they may not be charged for that upcoming month. However, any already processed payments may not be eligible for a refund.
Delivery Issues: In circumstances where users experience significant delays in receiving their manga boxes, they might be eligible to request a refund for that particular month, depending on the duration and circumstances of the delay.
Product Quality Concerns: If users receive a manga box that contains damaged or defective items, they may inquire about a refund for those specific items, provided they report the issue in a timely manner.
Account Management Errors: In some cases, users may notice discrepancies in their account settings or billing history. If these discrepancies impact the delivery or payment for their manga boxes, users may explore options for adjustments or refunds based on the situation.
We encourage our users to review their account settings and reach out to our customer support for any inquiries or clarifications regarding eligibility for refunds, as each situation can vary based on individual circumstances.
Step-by-Step Process to Request Your Monthly Manga Box Refund Like a Pro
Navigate to the "Account" section in the top right corner.
Select "Billing" or "Subscriptions" from the menu options.
Locate the recent transaction for the Monthly Manga Box subscription.
Click on "Request Refund" or similar wording next to the transaction.
In the message field, mention that the subscription renewed without notice.
Emphasize that your account has been unused if applicable.
Submit your request and await confirmation via your registered email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top.
Select Subscriptions from the menu.
Find and tap on Monthly Manga Box from the list.
Scroll down and select Report a Problem.
Choose the option that indicates a problem with the subscription renewal.
Mention that the renewal happened unexpectedly in the report field.
Submit your problem and check your email for a follow-up.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon in the upper left corner.
Select Subscriptions from the sidebar.
Locate the Subscription for Monthly Manga Box.
Tap on it and then select Refund.
Choose the reason for your refund, indicating that the subscription renewed without notice.
Highlight that the account has been unused if that's relevant.
Submit the refund request and monitor your email for updates.
If you purchased through Roku:
Go to the Roku Home Screen.
Select Streaming Channels from the menu.
Scroll down to Manage Subscriptions.
Find (or search for) Monthly Manga Box in your subscriptions.
Select it and choose Cancel Subscription to ensure no further charges.
Visit the Roku support page to navigate to the form for refund requests.
Fill in the required information, stating that the subscription renewed unexpectedly.
Indicate that the account was unused if applicable, then submit.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Monthly Manga Box for Refund
Script
Copy
Subject: Refund Request – Monthly Manga Box Account [Your Email]
Dear Monthly Manga Box Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund for the amount of [Amount].
If applicable, I have attached relevant documentation for your review.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
We are reviewing your request, and you can expect an update within 3-5 business days.
Processing
Your refund request is currently being processed.
The refund is under review, and should be completed shortly. Please allow up to 5 business days.
Refunded
The amount has been successfully refunded to your payment method.
Check your bank account or payment method; the funds should be available within 5-10 business days.
Partially Refunded
A portion of your original payment has been refunded.
You will receive a confirmation email detailing the amount refunded. Check your balance for updated funds.
Completed
Your refund process has been completed.
You should see the refund reflected in your account. Thank you for your patience!
Canceled
Your refund request has been canceled, usually due to missing information.
Please check your email for details on how to re-initiate your refund request if applicable.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Monthly Manga Box offers a unique subscription service that delivers curated boxes of manga to avid readers. However, sometimes users encounter situations that prompt them to request refunds. Here are a few realistic scenarios where users successfully claimed refunds:
Subscription Cancellation Error: A member intended to cancel their subscription before the renewal date but faced technical issues on the website. After contacting customer support, they received a prompt refund for the recent charge, with assistance in successfully cancelling their subscription.
Incorrect Shipping Address: A subscriber accidentally provided the wrong shipping address for their latest Monthly Manga Box. Upon realizing the mistake, they reached out to customer service, who promptly arranged a refund for the shipping costs once the box was deemed undeliverable.
Damaged Product: A customer received a box where one of the manga volumes was damaged during shipping. After submitting a request through the returns portal, they successfully received a refund for the damaged item along with guidance on how to return it safely.
Billing Cycle Confusion: A user was unsure about their billing cycle after switching to a different plan and noted an unexpected charge. After checking with customer support, they were informed about the billing cycle specifics and received a refund for the discrepancy as a courtesy for any confusion caused.
The Easiest Way to Get a Monthly Manga Box Refund
If you're frustrated trying to get a refund from Monthly Manga Box—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Monthly Manga Box is a straightforward process. Here are specific steps to help you efficiently monitor your refund progress:
Check Your Email: Monthly Manga Box sends email updates regarding your refund status. Look for messages labeled with "Refund Update" to stay informed about any changes or status updates.
Use the Mobile App: If you have the Monthly Manga Box app, open it and navigate to the notifications tab. Here, you can receive in-app alerts about your refund request and any actions required on your part.
Access Your Account Dashboard: Log into your account on honsama.com and go to your Order History section. This will show you all past purchases and their refund statuses, including any pending refunds.
Review the Billing Section: Navigate to the Billing section within your account settings. This area typically contains detailed information about all transactions, including any refunds processed, their amounts, and estimated timelines.
Contact Customer Support: If you’re unable to find the information you need, don't hesitate to reach out to Monthly Manga Box’s customer support. They can provide real-time updates and clarify any uncertainties regarding your refund.
FAQ
If you forget to cancel your Monthly Manga Box subscription before the billing date, you will not be eligible for a refund for that period. However, you can cancel your subscription at any time to prevent future charges.
Refunds from Monthly Manga Box typically process within 5-10 business days after the request is approved. However, depending on your bank or payment provider, it may take additional time for the funds to reflect in your account.
If you see a charge but do not have an active subscription, please first check your email for any recent subscription confirmations or updates. If you still have questions, contact our customer support team with your details, and we'll help you investigate the charge.
If you're unable to secure a refund directly through Monthly Manga Box, consider reaching out to their customer service team for further assistance or clarification. You might also want to escalate your concern within their support system for additional options. Additionally, reviewing your account details can provide insights that may help in resolving your issue.
If your refund request has been declined, we recommend reviewing the refund policy on our website to ensure all criteria were met. You may also reach out to our customer support team for clarification or further assistance. Additionally, it can be helpful to verify your account information and previous communications regarding your order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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