Many drivers often overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal. Understanding how monthly parking refunds work can alleviate any confusion and help you regain your funds smoothly. This guide provides clear information on eligibility for refunds and outlines the steps to request your money back quickly and effortlessly. Let’s ensure you have a straightforward path to resolving any billing concerns.
What You Should Prepare Before Applying For Refund
Account Information: Your online account details, including your email address and password, to access your parking account on calgaryparking.com.
Transaction ID: The specific transaction ID related to your monthly parking fee, which can typically be found in your receipt or parking account.
Subscription Details: Information about your monthly parking plan, including the start date, end date, and price of your subscription.
Reason for Refund: A clear explanation of why you are requesting a refund, such as cancellation of your parking needs or service issues.
Proof of Payment: Copies of any receipts or confirmation emails that demonstrate payment for your monthly parking.
Cancellation Confirmation: Documentation or a confirmation email showing that you have canceled your monthly parking subscription, if applicable.
Contact Information: Update your contact details, including your current address and phone number, to ensure timely communication regarding your refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
Debit Card
3-5 working days
Online Payment (Interac e-Transfer)
5-7 working days
Cash
10-14 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from monthly parking
When utilizing monthly parking services through Calgary Parking, users may have specific rights regarding refunds based on their individual circumstances and account management. It's important to understand that eligibility for refunds is determined by policies that are reflective of the unique nature of parking subscriptions and the various situations that can arise from them.
Here are some situations that may qualify for a refund:
Cancellations Prior to Billing Cycle: If you cancel your monthly parking subscription before the start of a new billing cycle, you may be eligible for a refund for the unused portion of the service.
Service Interruptions: Instances where the parking facility is temporarily unavailable due to unforeseen circumstances may qualify for refunds for the affected period, depending on the situation.
Account Upgrade/Downgrade Changes: If you change your parking plan and the new plan results in a difference in billing, you might be eligible for a proportional refund based on the change in service type and duration.
Prepaid Period Adjustments: Users who have prepaid for longer-term parking and wish to terminate their subscription early may qualify for a refund for the remaining periods, subject to the terms of the initial agreement.
Unforeseen Personal Circumstances: If there are specific situations that prevent the user from accessing their parking space (such as personal emergencies), it’s advisable to reach out to customer support to discuss potential eligibility for refunds based on their policies.
Always refer to the specific terms and conditions provided by Calgary Parking for the most accurate information regarding potential refunds and account management options.
Step-by-Step Process to Request Your monthly parking Refund Like a Pro
If you purchased through CalgaryParking.com:
Go to calgaryparking.com and log in to your account.
Navigate to the Account Settings section.
Select Billing History from the menu.
Locate the charge related to your monthly parking subscription.
Click on Request Refund next to the relevant transaction.
In the reason section, mention: "The subscription renewed without prior notice".
Emphasize that the account was unused during the invoiced period.
Submit your request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the subscription for Calgary Parking and tap on it.
Scroll down and select Report a Problem.
Choose "Request a refund" and specify the reason as: "Subscription renewed without notice".
Mention in the details: the account was not used during the last billing cycle.
Submit your request and await the response from Apple.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Profile Icon in the top right corner.
Select Payments & Subscriptions, then go to Subscriptions.
Find the Calgary Parking subscription and select it.
Tap on Cancel Subscription.
Next, press Request a refund and select the reason for refund: "The account was unused".
Be sure to state that the subscription renewed without notice.
Submit your refund request for processing.
If you purchased through Roku:
Access your Roku account on a web browser.
Go to the Manage Account section.
Select My Subscriptions.
Locate your Calgary Parking subscription and click Cancel Subscription.
After cancellation, click on Request Refund.
Explain your reason as: "The subscription renewed without notice".
Also mention: the account was unused since the last billing.
Follow any prompts to submit your refund request and await confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount]. I have attached the relevant documentation for your reference.
Please confirm the status of my request within 3-5 business days.
Thank you for your assistance.
Kind regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
You will receive an update once your request is under review. This may take up to 3-5 business days.
Processing
Your refund is currently being processed by our team.
Please allow an additional 2-3 business days for the completion of the process.
Refunded
Your refund has been successfully processed and completed.
The refunded amount will be reflected in your account within 5-7 business days, depending on your bank.
Partially Refunded
A portion of your refund request has been approved and processed.
The remaining balance or disputable charges remain unresolved. Contact support for clarification.
Completed
The refund process is finished, and all actions are taken.
You have received all funds due back to you and should check your account for confirmation.
Canceled
Your refund request was canceled, typically due to user request or conditions not being met.
If you think this is an error, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Understanding refund scenarios can help users navigate their parking subscriptions effectively. Below are some realistic situations where users successfully claimed refunds from the monthly parking service.
Change of Plan: A user initially subscribed to a premium monthly parking plan but realized their parking needs had changed after a couple of weeks. They contacted customer support to downgrade their plan. After confirming their new requirements, they received a prorated refund for the remaining days of the premium plan.
Early Cancellation: A user needed to relocate unexpectedly for work. They reached out to monthly parking to discuss early cancellation. Customer service provided guidance on the cancellation process and issued a refund for the unused days of their monthly pass.
Unforeseen Circumstances: A user faced an emergency that rendered them unable to use their parking spot for the full month. After sending a request with supporting details, they successfully received a refund for the unused portion of their monthly pass due to the exceptional situation.
Account Credit: Upon reviewing their account, a user noticed they had an extra balance from a previous promotion that wasn't applied to their current monthly plan. After inquiring, customer support confirmed the balance and applied it, effectively reducing the cost of their next month’s subscription.
The Easiest Way to Get a monthly parking Refund
If you're frustrated trying to get a refund from monthly parking—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status for monthly parking in Calgary is a straightforward process when you know where to look. Here are some efficient ways to keep tabs on your refund:
Email Notifications: After initiating a refund request, watch for emails from noreply@calgaryparking.com. These updates often include important information about the status of your refund, so be sure to check your inbox and spam folder regularly.
Mobile App Alerts: If you use the Calgary Parking mobile app, enable notifications to receive real-time updates about your refund status. The app will also display any information related to your account and transactions directly.
Account Dashboard: Log into your account on calgaryparking.com and navigate to the Order History section. Here, you can find details about your refund request and its current status.
Billing Section: Within your account settings, the Billing section provides insights into your refund timeline. Look for entries labeled "Refund Pending" or "Refund Processed" to understand where you stand.
Customer Support: If you have questions regarding your refund status, reach out to Calgary Parking's customer support via the app or website. They can provide specific information that may not be immediately visible in your account.
Refund Progress Updates: Monthly Parking often provides generic timelines for refunds in their communications. Typically, you can expect an update within 5-10 business days, depending on the payment method used.
FAQ
If you forget to cancel your monthly parking before the deadline, unfortunately, we cannot issue a refund for that billing cycle. We recommend setting reminders for cancellation dates to avoid this situation in the future. If you have any other concerns, please feel free to reach out for assistance.
Refunds for monthly parking typically take 5 to 10 business days to process, depending on your bank's policies. Once initiated, you will receive a confirmation email, and the funds should appear in your account shortly thereafter. For any concerns regarding the status of your refund, feel free to reach out to customer support.
If you see a charge but do not have an active subscription, please check your account to ensure it wasn't purchased inadvertently or with a different email address. If you still have questions, contact Calgary Parking's customer service for assistance with clarifying the charge and exploring your options.
If you are unable to obtain a refund directly through the monthly parking service, consider reaching out to customer service again for further assistance or clarification. Additionally, you may escalate your inquiry within their support system or review your account details to ensure all information is accurate and up to date. Exploring these options may help you find a suitable resolution.
If your request for a refund has been declined, consider reviewing the refund policy detailed on the Calgary Parking website to ensure your request aligns with the outlined terms. You may also reach out to customer support again for further clarification on the decision, and double-check your account details to ensure all information is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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