Many users often overlook billing matters until an unexpected charge catches their attention, such as an automatic renewal of a subscription. Our comprehensive guide on monthly program refunds is here to clarify how the refund process works, who qualifies for a refund, and the straightforward steps to request your money back promptly. With this helpful resource, you can navigate any billing concerns with confidence and ease.
What You Should Prepare Before Applying For Refund
Account Login Details: Ensure you have your username and password ready to access your account on angela-steffen.com.
Transaction ID: Locate the specific transaction ID for the payment you are requesting a refund for, as this is essential for processing.
Order Confirmation Email: Have a copy of the order confirmation email handy, which includes details of the purchase and subscription terms.
Reason for Refund: Clearly outline the reason for your refund request; this may include dissatisfaction with the service, technical issues, or billing errors.
Documentation of Issues: Gather any relevant documentation or screenshots that support your claim, such as error messages or lack of service delivery.
Previous Correspondence: Prepare any prior communication regarding the issue, including chat logs or emails with customer support.
Subscription Details: Note the start date, renewal date, and cancellation policy for your subscription to ensure you comply with their refund guidelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
Debit Card
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from monthly program
At Angela Steffen's monthly program, users have specific rights regarding their subscriptions and eligibility for refunds. Understanding these rights is essential for managing your account effectively and ensuring that you can make the most of the services offered. Refund eligibility is typically based on user circumstances, such as subscription status and duration of service. Below are situations that may qualify for a refund within the context of the monthly program:
Service Unavailability: If a user experiences significant downtime or unavailability of service that affects their access to the features included in their subscription, they may qualify for a refund for that billing period.
Program Changes: In the event that Angela Steffen's program undergoes substantial changes in services offered, users may be eligible for a refund if they choose to discontinue their subscription as a result.
Content Accuracy: If users find that key content or resources promised in the subscription are consistently inaccurate or not provided, they might be eligible for a refund based on the extent of the discrepancies.
Technical Issues: Users encountering persistent technical issues that prevent them from fully utilizing the program may qualify for a refund for the affected billing period once reported.
It is important for users to review their account situation and the terms associated with their subscription to assess their eligibility for a refund based on these criteria. For any questions or clarifications, contacting customer support is recommended to explore options and next steps.
Step-by-Step Process to Request Your monthly program Refund Like a Pro
If you purchased through angela-steffen.com:
Log in to your account on angela-steffen.com.
Navigate to your profile or account settings.
Click on "Billing" or "Subscription" details.
Locate the transaction for the latest subscription charge.
Select the option to request a refund.
In the refund request form, mention that the subscription renewed without notice.
Clearly state that the account has been unused for the duration of the last billing cycle.
Submit your refund request and take note of any confirmation number provided.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select "Subscriptions" to view your active subscriptions.
Find and tap on the angela-steffen subscription.
Select "Cancel Subscription" if needed.
Scroll down and tap on "Report a Problem" in the subscriptions page.
Choose the recent charge and select "I’d like to request a refund" from the options.
In the message, mention the subscription renewed unexpectedly.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the profile icon in the top right corner.
Select "Payments & subscriptions" from the menu.
Go to "Subscriptions" and find your angela-steffen membership.
To cancel, tap on "Cancel subscription".
Then, go back to the subscriptions page and select "Report a problem" with the charge.
Mention that the subscription renewed without prior notification.
If you purchased through Roku:
Go to the Roku website and log into your account.
Navigate to the "Manage account" section.
Scroll to "Subscriptions" and find angela-steffen.
Select "Cancel subscription" to proceed if needed.
Next, go to "Support" and find the option for billing inquiries.
Fill out the request form regarding the recent subscription charge.
In your message, specify that the subscription renewed without advance notice.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to monthly program for Refund
Script
Copy
Subject: Refund Request – monthly program Account [Your Email]
Dear Angela Steffen Team,
I hope this message finds you well. I am writing to formally request a refund regarding my account. The billing situation is as follows: [describe reason].
I would like to request a refund in the amount of [Amount]. I have attached any relevant documentation for your review.
Please confirm receipt of this request and the status of the refund within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
This status indicates that your request is in line for review. Typically, it will be processed within 3-5 business days.
Processing
The refund is currently being reviewed and prepared.
Your refund is being finalized. You will receive an update once it’s completed, usually within 2-3 business days.
Completed
The refund has been successfully processed and issued.
The amount has been credited back to your original payment method. You will see this in your account in 5-7 business days.
Partially Refunded
A partial refund has been issued; not the full amount.
You will receive the refunded amount as specified. Check your account for the updated amount.
Canceled
Your refund request has been canceled.
This means no refund will be issued. If you believe this is a mistake, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Angela Steffen's monthly program, users often navigate various account situations that may lead them to seek refunds. Here are a few realistic scenarios where users successfully claimed refunds:
Incorrect Subscription Tier Charged: A user intended to change from the Premium to the Basic subscription tier. After updating the settings, they noticed they were still billed for the Premium tier. Upon reaching out for clarification, they received a refund for the difference and confirmation of their new subscription status.
Service Interruption Compensation: During a scheduled webinar, users faced unexpected technical difficulties that rendered the session inaccessible. After filing a feedback form regarding the issue, they were offered a refund for the monthly subscription, reflecting the downtime experienced.
Unintended Renewal Inquiry: A user who had set a reminder for cancellation missed the window and was charged for the next month’s subscription. After contacting customer support to explain their situation and request clarification on the renewal date, they received a prompt refund as a goodwill gesture, acknowledging their active engagement with the program.
Billing Discrepancy for Added Services: A user had added an additional training module to their account, but the billing statement included an error on the total amount. After submitting an inquiry detailing the issue, they successfully received a refund for the overcharge along with an updated invoice reflecting the correct amount.
The Easiest Way to Get a monthly program Refund
If you're frustrated trying to get a refund from monthly program—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Monthly Program is straightforward and designed to keep you informed throughout the process. Here are the best ways to efficiently monitor your refund:
Check Your Email Notifications: Monthly Program sends automated email updates regarding your refund status. Look for emails titled 'Refund Update' to get the latest information about your request.
Utilize the In-App Notifications: If you’re using the Monthly Program mobile app, be sure to enable notifications. This way, you’ll receive instant updates on your refund status directly within the app.
Visit Your Account Dashboard: Log into your Monthly Program account and navigate to the 'Billing' section in your account dashboard. Here you will find a detailed overview of all transactions, including any pending refunds.
Review Your Order History: Under the 'Order History' tab, you can check the status of your transactions. Refunds will be marked with their current status, whether 'Pending', 'Processed', or 'Completed'.
Track Refund Progress: Monthly Program provides a timeline for refunds in your account settings, allowing you to see when your refund was requested and expected completion dates.
Use the Help Center: If you have questions or concerns about your refund, visit the Help Center within the app or on the website, where you can find FAQs that detail the refund process.
FAQ
Refunds for monthly program charges are generally not available if cancellation occurs after the billing cycle has begun. We understand that forgetting to cancel can happen, so we recommend reaching out to our customer support team for assistance or to discuss any specific concerns.
Refunds typically take 5 to 10 business days to appear in your account, depending on your bank's processing times. Once the refund is initiated from our side, you will receive a confirmation email with details about the transaction.
If you notice a charge but do not have an active subscription, please check if you may have multiple accounts or if a family member is using your payment method. To resolve the issue, contact our customer support team with the details of the charge, and they will assist you in finding the transaction's origin and resolving any discrepancies.
If you're unable to obtain a refund directly from the monthly program, consider reaching out to customer service again for further assistance. You may also explore options for escalating your inquiry within the support system. Additionally, reviewing your account details could provide clarity on any potential next steps.
If your request for a refund has been declined, you may want to review the refund policy provided during your enrollment to ensure all conditions were met. Additionally, consider reaching out to customer support again for clarification or to discuss your situation further, or double-check your account details to confirm everything is in order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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