Navigating unexpected charges can be frustrating, especially when it comes to subscriptions that renew automatically. This guide is designed to help you understand how My Choice Foundation refunds work, who is eligible for a refund, and the efficient steps you can take to request your money back. With clear instructions and helpful tips, you'll be on your way to resolving any billing concerns quickly and smoothly.
What You Should Prepare Before Applying For Refund
Account Information: Have your My Choice Foundation account details ready, including your registered email address and username.
Transaction ID: Locate the specific transaction ID for the donation or service for which you are seeking a refund.
Proof of Donation: Gather any receipts or confirmation emails that validate your contribution or purchase.
Refund Policy Details: Familiarize yourself with My Choice Foundation's refund policy to ensure your request complies with their guidelines.
Reason for Refund: Prepare a clear and concise explanation for the refund request, detailing the reasons for your dissatisfaction.
Date of Transaction: Note the exact date when the transaction was processed to assist in referencing your refund request.
Supporting Documentation: Collect any additional documents or correspondence that support your refund claim, such as email exchanges or communication logs.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
Cash Donations
10-14 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from My Choice Founda
At My Choice Founda, we prioritize the satisfaction and well-being of our users. Understanding your rights regarding refunds is essential, especially as we provide services that focus on supporting and enhancing personal choices. The eligibility for a refund can depend on specific user circumstances related to your account and service usage.
Here are some situations that may qualify you for a refund with My Choice Founda:
Service Inaccessibility: If you experienced prolonged inaccessibility to our services due to technical issues that were not resolved in a timely manner, you might be eligible for a refund for that billing cycle.
Program Changes: Should there be significant changes to the program or service offerings that affect your current agreement, you may wish to inquire about possible refund eligibility.
Subscription Cancellations: If you have formally canceled your subscription prior to the next billing cycle and have questions regarding the charges from that period, clarification on potential refunds might apply.
Billing Errors: In instances where you notice discrepancies in your billing related to the services you received, discussing these issues with our support team may lead to a review for refund eligibility.
Service Gaps: If you faced gaps in service delivery that did not meet your expectations based on the commitments made at the time of enrollment, this could be a basis to inquire about a refund.
For all inquiries regarding refund eligibility, we encourage users to reach out for clarification based on their unique circumstances. Our team is here to assist you in understanding your rights and navigating any billing situations you may encounter.
Step-by-Step Process to Request Your My Choice Founda Refund Like a Pro
If you purchased through MyChoiceFoundation.org:
Visit mychoicesfoundation.org.
Scroll down to the bottom of the homepage and click on Contact Us from the footer menu.
Fill out the contact form with your details.
In the message section, state you are requesting a refund for your membership/subscription.
Mention any particular issues such as renewal without notice or that the account was unused.
Submit the form and check your email for a confirmation response.
Monitor your email for further instruction from the My Choice Founda team regarding your request.
If you purchased through Apple:
Open the App Store on your device.
Tap your profile icon in the top right corner.
Select Purchased.
Find the subscription for My Choice Founda and tap on it.
Tap Report a Problem and choose I didn’t authorize this purchase or Other.
Clearly state that the subscription renewed without appropriate notification.
Submit your report and wait for a response from Apple.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find the My Choice Founda subscription and tap on it.
Tap on Cancel Subscription.
After cancellation, go back to the menu and tap Account.
Tap on Purchase History and locate the transaction.
Tap Report a problem.
Mention that you are seeking a refund due to lack of notification regarding renewal.
Follow the prompts to complete your request.
If you purchased through Roku:
Go to the Roku website and log into your account.
Navigate to the My Account section.
Scroll down to view your Subscriptions.
Find the My Choice Founda subscription and click on Unsubscribe.
Visit the Roku Support page.
Look for the Contact Customer Support link.
Submit a ticket or chat with support, stating you are seeking a refund due to autorenewal without prior notification.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to My Choice Founda for Refund
Script
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Subject: Refund Request – My Choice Founda Account [Your Email]
Dear My Choice Founda Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund of [Amount].
Please find any attached documentation that may assist in processing my request.
I would appreciate your confirmation regarding this matter within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but is not yet processed.
This means we received your request and are reviewing it. Please allow 3-5 business days for processing.
Processing
Your refund is currently being processed by our team.
This status indicates that your refund is on track. You can expect it to be completed within 5-7 business days.
Refunded
The requested refund has been successfully processed.
Funds have been returned to your original payment method. Check your account for the updated balance.
Partially Refunded
A portion of your refund has been processed.
This indicates that only some of your refunded amount was issued. Review the details for specifics.
Completed
Your refund process is fully complete.
All transactions related to this refund have been finalized. You should have received a confirmation email.
Cancelled
Your refund request has been cancelled at your request or due to ineligibility.
No further action will be taken. If this was an error, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At My Choice Founda, customers occasionally encounter situations that necessitate refunds. Below are some realistic scenarios where users successfully claimed refunds, highlighting various interactions with our services.
Subscription Service Adjustment: A user decided to switch from a monthly subscription to an annual plan after realizing they could save money. They contacted customer support to adjust their subscription and were promptly issued a refund for the unused portion of their monthly fee.
Special Event Cancellation: A customer had enrolled in a workshop that was unfortunately canceled. After reaching out to My Choice Founda, they received a full refund for the event fee, quickly processed by our team to ensure satisfaction.
Billing Inquiry Regarding Discounts: A user noticed that they didn't receive a promotional discount they qualified for during their last billing cycle. They contacted support with a detailed inquiry and were pleased to find that a refund for the difference was issued after a brief verification process.
Account Management Issues: After changing their email address linked to their account, a user found that their payment details were not correctly updated, leading to a double charge. They reached out for clarification and received a refund for the extra payment after confirming the update and ensuring ongoing subscription continuity.
The Easiest Way to Get a My Choice Founda Refund
If you're frustrated trying to get a refund from My Choice Founda—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with My Choice Founda is straightforward and efficient. Here are specific ways to stay updated on your refund progress:
Email Notifications: My Choice Founda sends automated emails to confirm the initiation of your refund. Keep an eye on your inbox for updates, as these emails provide crucial details about the refund status and estimated completion time.
In-App Notifications: If you use the My Choice Founda mobile app, enable notifications to receive real-time updates regarding your refund. These alerts will appear directly within the app, ensuring you’re promptly informed of any changes.
Account Dashboard: Log into your My Choice Founda account and navigate to the Orders section of your dashboard. Here, you can see the status of all your previous transactions, including refunds.
Billing Section: Check the Billing section in your account settings. This area provides detailed information about your transactions and any ongoing refund processes, including dates and amounts.
Order History: By accessing your Order History within your account, you can click on individual orders to view specific refund statuses. This includes whether the refund is pending, processed, or completed.
Estimations of Processing Time: My Choice Founda typically outlines expected processing times for refunds in the email confirmations and on the account dashboard. Be sure to review these assessments for a better understanding of when to expect your funds.
Customer Support: If you have further questions or need clarification regarding your refund, don’t hesitate to reach out to My Choice Founda’s customer support via chat or email for personalized assistance.
FAQ
Refunds for late cancellations can be challenging, as our policy typically requires notice by a specific deadline. However, we recommend reaching out to our support team directly to discuss your situation; we are committed to helping our users and may be able to provide options based on individual circumstances.
Refunds typically take 5 to 10 business days to process, depending on your bank or payment provider's policies. Once the refund is initiated, you will receive a confirmation email for your records. Please allow additional time for the funds to reflect in your account.
If you see a charge but do not have an active subscription, please check your payment history for any previous subscriptions or trial periods that may have led to the charge. If after this review you still believe there is an issue, please contact our support team with your transaction details for further assistance.
If you are unable to receive a refund directly from My Choice Founda, consider reaching out to their customer service team again for further assistance. You can also explore the option of escalating your inquiry within their support system to seek additional guidance. Reviewing your account details may provide further insights into potential resolutions.
If My Choice Foundation refuses to issue a refund, you may want to carefully review their refund policy to understand the criteria for eligibility. Additionally, consider reaching out to their support team again to seek clarification or further assistance regarding your request. It's also a good idea to check account details and communications to ensure everything is in order.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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