Many users tend to overlook billing details until an unexpected charge appears, often related to an automatic subscription renewal. This guide is designed to help you navigate the refund process for My Human Design, providing clear information on eligibility and the steps needed to request a refund swiftly. By following this guide, you can ensure that your concerns are addressed promptly and effectively.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address associated with your My Human Design account.
Transaction ID: The unique ID associated with your purchase, found in your order confirmation email.
Purchase Date: The date when the product or service was purchased for reference.
Reason for Refund: A clear explanation as to why you are requesting the refund, as this may be required by customer service.
Product or Service Details: Specify whether you purchased a reading, course, or subscription, including the name and any other relevant identifiers.
Proof of Purchase: A copy of your receipt or confirmation email showing the transaction details.
Membership Information: If applicable, details about your subscription plan and its billing cycle.
Previous Communication: Any prior correspondence with customer support regarding your refund request, if applicable.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from My Human Design
At My Human Design, users can explore various services designed to enhance their understanding of human design principles. Refund eligibility depends on several factors related to the type of service or product the user has engaged with. Below are situations that may qualify for a refund:
Subscription Cancellation: Users who cancel their subscription within a specified timeframe may be eligible for a refund for the unused portion of their subscription fee.
Course Access Issues: If a user experiences technical difficulties that prevent access to a purchased course or resource, they may qualify for a refund upon verification of the issue.
Incorrect Product Purchase: In the case where a user accidentally purchases the wrong type of service or product, they might be eligible for a refund if the request is made promptly.
Changes to Service Offerings: If My Human Design alters or discontinues a product or service that a user has already purchased, that user could be eligible for a refund for the affected service.
Billing Errors: Should a user find discrepancies in their billing related to a subscription or service, they may inquire about potential refunds for those specific charges upon review.
It’s recommended that users reach out directly to My Human Design’s support team for personalized assistance regarding their specific circumstances and to understand the documentation needed for refund requests.
Step-by-Step Process to Request Your My Human Design Refund Like a Pro
If you purchased through My Human Design.com:
Visit the My Human Design website and log into your account.
Navigate to the Account Settings section.
Locate and select the Manage Subscriptions option.
Find the subscription you wish to refund and click on Help or Support.
Submit a support ticket mentioning that the subscription renewed without notice and you would like to request a refund.
Provide any relevant details about your account and usage, emphasizing that the account was unused since renewal.
Check your email for a response and provide any additional information if requested.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and select your My Human Design subscription.
Tap on Report a Problem at the bottom of the page.
Select Request Refund and choose a reason such as didn't authorize this charge or unused subscription.
Submit your request for processing.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon at the top right corner.
Select Payments & subscriptions.
Choose Subscriptions and locate My Human Design.
Tap Cancel Subscription, then select Report a Problem.
Choose a reason like didn't authorize this charge and emphasize that you have not utilized the account.
Follow the prompts to submit your request.
If you purchased through Roku:
Using your Roku remote, navigate to Settings.
Select Subscription and find My Human Design.
Choose Manage Subscription.
Select Cancel Subscription.
Visit the Roku website and log in to your account.
Navigate to the Support section and find the contact option.
Request a refund, mentioning that the subscription renewed without warning.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to My Human Design for Refund
Script
Copy
Subject: Refund Request – My Human Design Account [Your Email]
Dear My Human Design Team,
I hope this message finds you well.
I am writing to bring your attention to a billing situation that occurred on [Billing Date]: [describe reason].
As a result, I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation for your review.
Could you please confirm the receipt of this request and update me on the status within 3-5 business days?
Thank you for your assistance.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
Your request is queued for review. Please allow up to 3 business days to get an update.
Processing
Your refund is currently being reviewed and processed by our team.
We are handling your refund request. Expect completion within 5-7 business days.
Refunded
Your refund has been successfully processed and funds returned to your original payment method.
You should see the refund reflected in your account within 3-5 business days.
Partially Refunded
A portion of your transaction has been refunded.
Check your account to confirm the refunded amount. The rest will remain charged.
Completed
Your refund process is complete, and funds have been returned.
Your transaction is fully settled. Thank you for your patience!
Canceled
Your refund request has been canceled.
Please check if you wish to reapply for a refund based on our policy.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At My Human Design, users often navigate through their accounts and subscription plans, and sometimes, situations arise that lead them to successfully claim refunds. Below are a few realistic scenarios that illustrate how users have effectively managed refund requests:
User Scenario 1: After completing an introductory reading, a user realized they wanted to upgrade to a more comprehensive analysis. They contacted My Human Design customer support to clarify the billing for the new service. Upon discussing their intent, support issued a refund for the initial reading, enabling them to fully apply that amount towards their upgraded option.
User Scenario 2: A user mistakenly activated a yearly subscription while trying to explore the monthly plan. Once they recognized this error, they reached out to customer service. The team promptly provided a refund for the annual charge, allowing the user to switch to the monthly plan they intended to select.
User Scenario 3: During a promotional period, a user signed up for a specific service but later discovered that they qualified for a different offer that would better suit their needs. After contacting support, they were able to get a refund for their original subscription, which was applied to the new plan that came at a discounted rate.
User Scenario 4: A user experienced temporary access issues with their account during a live event. They reached out for assistance during this disruption and, after the event, My Human Design provided a satisfaction refund for that subscription month, acknowledging the inconvenience and allowing the user to continue with renewed access the following month.
The Easiest Way to Get a My Human Design Refund
If you're frustrated trying to get a refund from My Human Design—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with My Human Design can be straightforward when you know where to look. Here are some efficient ways to monitor your refund progress:
Check Your Email: Look for refund update emails from My Human Design. These emails usually include details about your refund status and expected timelines.
Mobile App Notifications: If you use the My Human Design app, enable push notifications to receive instant updates on your refund status directly to your device.
Account Dashboard: Log into your My Human Design account and navigate to the Order History section. Here, you can find detailed information about your past purchases and their current refund status.
Billing Section: In your account settings, navigate to the Billing section for an overview of your transaction history. This area will also highlight any ongoing refunds.
Refund Progress Indicators: My Human Design provides specific stages of your refund process, such as Pending, Processing, and Completed, allowing you to understand where your request stands.
Customer Support: If you need further information, use the Support section within your account to submit a query regarding your refund. Customer service can provide personalized assistance regarding your case.
FAQ
If you forgot to cancel your subscription on time, unfortunately, My Human Design typically does not offer refunds for past charges. It's always a good idea to review the cancellation policy and reach out to customer support for any specific concerns or questions regarding your situation.
Refunds typically take 5 to 10 business days to process, depending on your bank or payment provider's policies. Once processed, you should see the funds reflected in your account shortly thereafter. Please allow for some variation in timing based on your financial institution.
If you see a charge but do not have an active subscription, please check your account details on My Human Design to confirm your subscription status. If you still have concerns regarding the charge, reach out to our customer support team with your transaction details for further assistance.
If you are unable to receive a refund directly from My Human Design, consider reaching out to their customer service for further assistance. You might also explore escalating your inquiry within their support system to ensure your concerns are addressed. Reviewing your account details and any relevant terms may provide additional insights into your options.
If My Human Design has declined your refund request, it's a good idea to review their refund policy to understand the reasons for their decision. You may also reach out to their support team again for clarification or to discuss your situation further. Additionally, double-check your account details to ensure all information is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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