Many users often overlook billing details until a surprise charge prompts questions—perhaps due to an automatic subscription renewal. This guide is designed to clarify how refunds work with My Pickleball Coach, ensuring you understand who is eligible and the straightforward steps to request your money back promptly. With clear instructions, we aim to make the process as smooth and hassle-free as possible, so you can focus on what you love—improving your pickleball game.
What You Should Prepare Before Applying For Refund
Account Information: Have your My Pickleball Coach account username and registered email address ready.
Transaction ID: Locate the specific transaction ID for the purchase related to the refund request.
Order Details: Collect the date of the transaction and the total amount paid for the services or products purchased.
Service Details: If applicable, note the specific coaching session or package you are requesting a refund for, including details like date and time.
Reason for Refund: Prepare a clear explanation of the reason for your refund request as required by My Pickleball Coach.
Communication Records: If any communication regarding your request has occurred (emails, chat logs), gather these as proof.
Refund Policy Acknowledgment: Review My Pickleball Coach's refund policy to ensure your request aligns with their terms.
Payment Method Details: Have the information regarding the original payment method used, such as credit card details or PayPal account information.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
2-4 working days
Google Pay
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from My Pickleball Coach
At My Pickleball Coach, users have specific rights regarding refunds based on the services provided. Understanding the eligibility criteria can help clarify potential situations where refunds may apply. Our service primarily focuses on offering subscription-based access to pickleball coaching resources, personalized coaching sessions, and community engagement activities. This model affects how users may navigate billing and refund inquiries.
Users may qualify for a refund under the following circumstances:
Service Dissatisfaction: If a user feels that a coaching session did not meet the described standards or expectations set out within the service agreement, they may inquire about eligibility for a refund due to dissatisfaction.
Technical Issues: In instances where users experience significant technical difficulties that prevent access to subscribed materials or sessions, they could explore refund options related to the inability to use the service.
Session Cancellations: If a scheduled coaching session is canceled by the coach with insufficient notice, users might be eligible for a refund for that specific session.
Account Management Issues: Users facing challenges with account access that affect their ability to utilize purchased content or services may discuss potential refund options with customer support.
It is recommended for users to reach out to My Pickleball Coach's customer support for more detailed information regarding specific eligibility scenarios related to refunds, as each case may vary based on individual circumstances.
Step-by-Step Process to Request Your My Pickleball Coach Refund Like a Pro
If you purchased through My Pickleball Coach.com:
Visit the My Pickleball Coach website and log into your account.
Navigate to the Account Settings section.
Select Membership Details to view your current subscription status.
Look for a Request Refund button or option.
In the refund request form, mention that the subscription renewed without prior notice.
Explain that the account has been unused and include any relevant dates of inactivity.
Submit the request and note any confirmation number received.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions and find My Pickleball Coach in the list.
Tap on the subscription and look for the Report a Problem link.
Choose the issue type related to your refund (e.g., Billing Issues).
In the detailed explanation, state that the subscription renewed without notice and mention that the account is currently unused.
Submit your report and check for any follow-up emails from Apple regarding your refund status.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the profile icon in the top right corner, then select Payments & Subscriptions.
Go to Subscriptions and find My Pickleball Coach.
Tap on the subscription and select Cancel Subscription (important to do this before requesting a refund).
After cancellation, go back to Subscriptions and select the subscription again.
Choose the Report a problem option and state that the subscription renewed without notice.
Emphasize that the account has been unused in your message.
Submit the request and await email updates from Google regarding your refund.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to My Account and scroll to the Manage Account section.
Find the Subscriptions area and locate My Pickleball Coach.
Click on Unsubscribe to cancel your subscription.
After canceling, visit the Contact Us page on Roku.
Choose the option to reach Customer Support and select Refund Request.
In your message, state that the subscription renewed without notice and your account is unused.
Submit your message and keep an eye on your email for updates from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to My Pickleball Coach for Refund
Script
Copy
Subject: Refund Request – My Pickleball Coach Account [Your Email]
Dear My Pickleball Coach Team,
I hope this message finds you well.
On [Billing Date], I encountered a billing situation regarding my account: [describe reason].
I would like to request a refund for the amount of [Amount]. I have attached relevant documentation for your review.
Please confirm receipt of this request and provide an update within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received & is awaiting review.
This means we are currently processing your refund request. Please wait for an update.
Processing
Your refund is being processed by our team.
We are actively working on your refund. You can expect it to be completed shortly.
Refunded
Your refund has been successfully processed.
The funds should reflect in your account within 5-7 business days.
Partially Refunded
A portion of your refund has been processed.
This indicates that part of your order was refunded, and the remaining amount may still be reviewed.
Canceled
Your refund request has been canceled.
This could be due to failure to provide required information or missing the time frame for refunds.
Completed
Your refund process is fully completed.
You can rest assured that your refund is finalized, and no further action is needed.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In the dynamic world of pickleball coaching and lessons, users of My Pickleball Coach may occasionally find themselves in situations where a refund is warranted. Here are some examples of how users successfully claimed refunds under different circumstances.
Subscription Adjustment: A user decided to upgrade their subscription to access more features but accidentally selected a plan that was not suitable for their needs. After reaching out to customer support, they were able to revert to their original plan and receive a refund for the difference in subscription cost.
Coaching Session Cancellation: An athlete booked a private coaching session but had to cancel due to a scheduling conflict. They contacted My Pickleball Coach in a timely manner and were granted a full refund for the session, as per the cancellation policy outlined at the time of booking.
Account Access Issues: A user faced technical difficulties logging into their account, which prevented them from accessing their coaching materials. Upon contacting support, they were assisted in resolving the issue and received a refund for the time they were unable to use the service as intended.
Billing Clarification: After noticing an unexpected charge for an additional feature they did not utilize, a user inquired about their account billing. Customer support promptly clarified the situation and issued a refund for the extra charge that was billed in error.
The Easiest Way to Get a My Pickleball Coach Refund
If you're frustrated trying to get a refund from My Pickleball Coach—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with My Pickleball Coach is straightforward, allowing you to stay updated on any returns or adjustments to your account. Here are some specific tips to help you monitor your refund efficiently:
Check Your Email: My Pickleball Coach will send automated email notifications regarding your refund status. Keep an eye out for emails titled "Refund Update" that will provide progress along with any necessary actions from your side.
Utilize the Mobile App: If you have the My Pickleball Coach app installed, you can navigate to the notifications section to receive real-time updates about your refund. Make sure your app notifications are enabled to stay informed.
Visit Your Account Dashboard: Log into your account on the My Pickleball Coach website and check the 'Order History' section. Here, you can find details about your recent transactions and the current status of any pending refunds.
Review the Billing Section: Within your account settings, there's a dedicated 'Billing' area where you can view all financial transactions, including refunds. This section will show you the expected timeline for your refund and any relevant details about the process.
Contact Customer Support: If you have any questions or need further clarification regarding your refund, feel free to reach out via the 'Help Center' on the website. Support reps can provide you with the most accurate and up-to-date information about your specific refund status.
FAQ
Refunds for cancellations may not be available if the cancellation notice was not provided by the required deadline. We recommend checking our cancellation policy on the website for specific time frames and guidelines. If you have any further questions, feel free to reach out to our support team for assistance.
Refunds from My Pickleball Coach typically take 5-7 business days to process and reflect in your account, depending on your bank's policies. Once your refund has been initiated, you will receive a notification confirming the transaction. Please allow extra time for the funds to appear in your account.
If you see a charge but do not have an active subscription, please double-check your account to ensure there hasn’t been any mistake with the subscription status or payment method. If everything appears correct, contact our customer support team with your details for further assistance in resolving the issue.
If you're unable to obtain a refund directly from My Pickleball Coach, consider reaching out to their customer service team again for further assistance. You may also want to explore escalation within their support system for more comprehensive help. Additionally, reviewing your account details and any relevant policies on their website can provide clarity on your situation.
If My Pickleball Coach does not issue a refund, first review their refund policy to understand the specific terms and conditions. You may also consider reaching out to their customer support again for further clarification or assistance. Additionally, check your account details to ensure all your information is correct and up-to-date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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