How to Get a MYD7ET Refund

• Account Credentials: Ensure you have your MYD7ET account login information ready for verification purposes.
• Transaction ID: Locate the specific transaction ID associated with your purchase to facilitate an easier refund process.
• Purchase Date: Be prepared to provide the date of the transaction; this helps MYD7ET verify the timeline of your order.
• Order Confirmation Email: Keep the order confirmation email accessible, as it contains crucial details about your purchase.
• Subscription Details: If applicable, gather information about your subscription plan including renewal dates and any applicable cancellation policies.
• Reason for Refund: Clearly articulate the reason for your refund request. CP's reasons can expedite the review process.
• Payment Method: Have details about the original payment method used for the transaction, as this is required for processing the refund.
• Customer Support Correspondence: If you have communicated with customer support regarding your issue, keep a record of those emails or chat logs.
• Proof of Non-Usage: If applicable, provide evidence showing that the service/product was not used, if that's part of your reason for requesting a refund.

*Working days are Monday to Friday, and don't include public holidays.

At MYD7ET (myperfect.diet), we provide personalized diet plans and nutritional support services designed to help users achieve their health and wellness goals. Understanding your eligibility for refunds is essential for managing your subscription and services effectively. Refund eligibility is shaped by the nature of our subscription services and the specific circumstances related to your account.

Users may be eligible for a refund under the following situations:

• Subscription Modification: If a user modifies their subscription plan and experiences any discrepancies in billing compared to the agreed-upon terms, they could be eligible for a review of their charges.
• Service Discontinuation: If a user has not utilized the paid services and promptly notifies us about discontinuing their subscription, they may qualify for a refund for any unused period.
• Technical Issues: Users encountering persistent technical difficulties that prevent access to their diet plans may be eligible for a refund if they have communicated these issues within a reasonable timeframe and upon resolution are not satisfied with the service.
• Promotional Pricing Confusion: In cases where users have been unclear about promotional pricing or trial periods leading to unexpected charges, they might be eligible for a refund if brought to our attention in writing.

We encourage all users to review their subscription terms thoroughly and reach out to us with questions or concerns regarding their accounts. Each situation is assessed on a case-by-case basis to determine eligibility for refunds accurately.

At MYD7ET, users often engage with a range of diet planning and personal coaching services, leading to unique situations where refunds might be sought. Here are some real user scenarios illustrating how refunds were successfully claimed:

• Accidental Subscription Renewal: After completing a month of successful meal planning, a user forgot to adjust their subscription settings and was charged for a new cycle. After quickly reaching out to customer support, they explained their situation and received a refund for the unwanted subscription.
• First-Time User Experience: A new subscriber decided to try MYD7ET's services but found that it didn't suit their needs as anticipated. Contacting support, they shared their feedback and were offered a full refund for their initial payment, which they appreciated for its promptness.
• Plan Upgrade Confusion: A user wanted to upgrade their plan but mistakenly activated both the basic and premium plans simultaneously. Once customer service was alerted to the mix-up, they promptly resolved the issue and refunded the fee for the extra charge, ensuring the user had the correct plan in place.
• Service Interruption Resolution: During a planned maintenance period, a user found they were unable to access their meal plans and coaching advice for several days. Upon contacting support, they were informed of a refund policy for service disruptions and received a partial refund for the inconvenience experienced.

Tracking your refund status efficiently with MYD7ET ensures that you stay informed throughout the process. Here are some specific tips to help you monitor your refund closely:

• Check Your Email: MYD7ET sends email notifications regarding your refund status. Look for emails with the subject line "Refund Update" to receive the latest information about your request.
• Use the MYD7ET Mobile App: If you have the MYD7ET mobile app, you can easily check your refund status by navigating to the "Orders" section. Here, you will find real-time updates on your refund progress.
• Visit Your Account Dashboard: Log into your MYD7ET account and go to the "Order History" tab. This section provides a detailed overview of your orders and their current refund status.
• Review the Billing Section: For a comprehensive view of your financial transactions, head to the "Billing" section in your account settings. This will detail any refunds in progress, along with the expected timeframes.
• Monitor In-App Notifications: MYD7ET regularly updates users through in-app notifications. Make sure your notifications are enabled to receive instant alerts about your refund status.
• Contact Customer Support: If you have questions about your refund, you can reach out to MYD7ET's customer support via the app or website. They can provide specific timelines and additional details on your refund process.