Understanding billing can often slip our minds until an unexpected charge appears, particularly with automatic subscription renewals. This guide is designed to help you navigate the refund process at Mythic Treasures, clarifying who qualifies for refunds and detailing the steps to request your money back efficiently. Whether you've experienced an oversight or simply need to ensure you're managing your account wisely, we're here to provide a straightforward path to resolving your concerns.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number from your purchase confirmation email or account dashboard on mythictreasures.com.
Transaction ID: Gather the transaction ID from your payment method (credit card, PayPal, etc.) to facilitate tracking your order.
Proof of Purchase: Have a copy of your receipt or invoice that shows the item purchased, price, and date of purchase.
Customer Account Information: Access your Mythic Treasures account details, including the email associated with your account for verification purposes.
Refund Reason: Be prepared to clearly state the reason for your refund request, whether it’s due to product issues or dissatisfaction.
Product Condition: If applicable, ensure the item is in its original condition or packaging, as required by Mythic Treasures for certain refunds.
Shipping Information: If the item was shipped, have tracking numbers handy to confirm shipment status.
Contact Information: Ensure your current contact information is up-to-date in your Mythic Treasures account for any follow-up communications regarding your refund.
Return Authorization: If a return is necessary, check if you need a return authorization number from Mythic Treasures before sending the item back.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Cryptocurrency
1-7 working days
Gift Cards
Up to 10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Mythic Treasures
At Mythic Treasures, users are entitled to specific rights regarding refunds based on the nature of the products and services offered. As a platform dedicated to providing unique collectibles and treasures, eligibility for refunds generally revolves around the quality and condition of the items purchased, as well as the circumstances surrounding subscriptions for any digital services.
Users may find themselves in various situations that might qualify for a refund. Below are some examples relevant to the offerings at Mythic Treasures:
Damaged or Defective Items: If a physical product arrives damaged or defective, users may qualify for a refund or exchange upon providing the necessary documentation and photos to verify the condition of the item.
Incorrect Item Received: In instances where the wrong item is sent to a user, eligibility for a refund or exchange may apply once the error is confirmed.
Subscription Issues: If a user experiences a malfunction in accessing digital services or finds their subscription is not functioning as promised, they might be eligible for a refund for the impacted billing period upon verifying the issue with customer support.
Issues with Bonus or Promotional Items: Should an ordered promotional item not be delivered as part of a purchase, users are encouraged to reach out to discuss potential remedies, which may include refunds or replacements.
It is advisable for users to review the specific terms of service and refund policies provided by Mythic Treasures to fully understand their rights and the process for initiating a refund request. This ensures a smooth experience as they manage their accounts and address any billing inquiries.
Step-by-Step Process to Request Your Mythic Treasures Refund Like a Pro
If you purchased through MythicTreasures.com:
Visit mythictreasures.com and log in to your account.
Navigate to the Account Settings section.
Find Billing History and select the transaction you’d like refunded.
Click on Request Refund next to the transaction details.
In the message box, mention that the subscription renewed without notice and emphasize that the account was unused.
Submit the request and check your email for a confirmation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find Mythic Treasures in the list and tap on it.
Choose Cancel Subscription if applicable, then tap on Report a Problem.
Select the relevant transaction and under Tell us how we can help, mention that the subscription renewed without notice.
Submit the request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your Profile Icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions and locate Mythic Treasures.
Tap Manage and then Cancel Subscription if applicable.
Go back to Payments & Subscriptions, select Purchase History.
Find the transaction for Mythic Treasures, tap on it, and select Request Refund.
Mention that the account was unused and that renewal happened without notice in your message.
Submit the request for a refund.
If you purchased through Roku:
Go to your Roku device and navigate to the Home Screen.
Select the Streaming Channels option.
Scroll down to find My Channels and select Mythic Treasures.
Press the * button on your remote to open the options menu.
Select Manage Subscription.
If cancellation is required, choose Cancel Subscription and confirm.
After cancelling, go to the Roku website and log in to your account.
Under Subscriptions, find your Mythic Treasures purchase and select Request Refund.
Mention that the subscription renewed unexpectedly and that the account hasn’t been used in a while.
Submit your refund request through the website.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to address a billing situation regarding my account. [describe reason]
I would like to request a refund of [Amount]. If applicable, I have attached relevant documentation to support my request.
I kindly ask for confirmation of my request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
You will be notified once the review process is completed, typically within 2-3 business days.
Processing
Your refund is currently being processed.
Expect the refund to be completed within 5 business days; you will receive an update once it is finalized.
Refunded
The refund has been completed successfully.
The funds should appear in your account within 3-5 business days, depending on your bank's processing time.
Partially Refunded
Only part of the initial transaction amount has been refunded.
Check your account for the partial refund amount; the reason will be provided in your transaction history.
Completed
The refund process is finished and no further actions are required.
You can consider the matter resolved. Enjoy your next purchase at Mythic Treasures!
Canceled
The refund request has been canceled, either by you or by customer service.
If you need further assistance, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Mythic Treasures, users often have unique experiences that lead them to successfully claim refunds. Here are some realistic scenarios where users navigated their account management effectively:
A user realized they had subscribed to a quarterly plan instead of a monthly one, which exceeded their budget for the month. They reached out to Mythic Treasures’ customer support, explained their situation, and successfully received a refund for the extra charge when they switched back to the monthly plan.
After ordering a specific gaming accessory, a customer discovered that it was out of stock for an extended period. They contacted Mojo Treasures to inquire about the status and were promptly offered a full refund for the item that could not be shipped.
A member of Mythic Treasures was interested in upgrading their subscription but mistakenly activated an additional service that they didn’t want. Upon noticing the change, they contacted support and clarified their account preferences. The team swiftly processed a refund for the unwanted service.
A user purchased a gift card for a friend, only to find out that their friend already had one. They explained the situation to Mythic Treasures support, who honored their request and facilitated a refund for the unused gift card, ensuring satisfaction for both parties involved.
The Easiest Way to Get a Mythic Treasures Refund
If you're frustrated trying to get a refund from Mythic Treasures—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Mythic Treasures is a straightforward process, thanks to the various tools and notifications provided by the platform. Here’s how to efficiently keep tabs on your refund progress:
Email Notifications: Upon initiating a refund, you will receive an email confirmation outlining the details. Check for updates or changes sent from refunds@mythictreasures.com, which includes essential information about your refund status.
Account Dashboard: Log into your Mythic Treasures account and navigate to the Order History section. Here, you can find the status of all your orders, including those that are being refunded. Look for the ‘Refund Status’ label next to the relevant order.
Mobile App Tracking: If you use the Mythic Treasures mobile app, you can easily check your refund status by going to the Account tab and selecting Order History. The app provides real-time updates for your refunds as they progress through the system.
Billing Section Updates: In the Billing section of your account settings, you can view all financial activity, including pending refunds. This section details the amount being refunded and expected completion date, giving you a clearer picture of your refund timeline.
Customer Support: If you need more detailed information about your refund, you can reach out to Mythic Treasures customer support directly through the Help Center. Provide your order number for quicker assistance.
FAQ
If you forget to cancel your subscription on time, we typically do not offer refunds for that billing period. However, we encourage you to reach out to our customer support team, as they may be able to assist with your specific situation.
Refunds typically take 5 to 10 business days to process and reflect in your account, depending on your financial institution's policies. Once initiated, you will receive a confirmation email detailing the refund process. If you do not see the refund after this period, please reach out to customer support for assistance.
If you see a charge but do not have an active subscription, please double-check your email for any previous subscription notifications or receipts from Mythic Treasures. If you're still uncertain, contact our customer support team with the details of the charge, and we'll assist you in resolving the issue.
If you are unable to secure a refund directly from Mythic Treasures, you may want to reach out to customer service again for further assistance or clarification. Additionally, consider exploring other support channels within their system to escalate your inquiry. It may also be helpful to review your account details thoroughly for any relevant information.
If Mythic Treasures refuses to issue a refund, you may want to review their refund policy closely to ensure your request aligns with their guidelines. Additionally, consider reaching out to their customer support team again for further clarification on the situation. Checking your account details to confirm eligibility for a refund may also provide helpful insights.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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