Understanding the intricacies of subscriptions can often take a backseat until an unexpected charge prompts attention. At Mythical Society, we want to ensure that you are well-informed about our refund policies and procedures. This guide will detail how refunds work, who qualifies, and the steps you need to take to request a refund efficiently and with ease. Our aim is to provide clarity and support so you can manage your account confidently.
What You Should Prepare Before Applying For Refund
Account Information: Your Mythical Society account username and email address used during registration.
Transaction ID: Locate the specific transaction ID for the purchase you want refunded, which can be found in your order confirmation email or transaction history.
Purchase Date: Note the date you made the purchase, as this is often required for processing refunds.
Proof of Purchase: Keep a copy of the confirmation email or receipt that confirms your transaction.
Subscription Details: If applicable, include details regarding your subscription status, including the tier you subscribed to and the duration of the subscription.
Reasons for Refund: Prepare a brief explanation for your refund request, whether due to dissatisfaction, incorrect billing, or service issues.
Contact Information: Provide your current contact information to facilitate any follow-up questions from customer service.
Previous Correspondence: Gather any prior communication with Mythical Society related to your issue, as this may support your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Mythical Society
At Mythical Society, users benefit from a range of membership options that provide access to exclusive content, merchandise, and experiences. Given the nature of our subscription-based service, eligibility for refunds is determined by specific circumstances related to account management and subscription status. Users may find themselves needing to inquire about refunds under certain scenarios, and understanding these can assist in managing their accounts effectively.
Here are the situations that may qualify for a refund from Mythical Society:
Unfulfilled Membership Benefits: If a user believes that specific membership benefits outlined during the subscription process were not delivered, they may inquire about eligibility for a refund.
Account Closure: In the event that a user closes their account and has remaining time on their subscription, they may qualify for a prorated refund for the unused portion of their membership.
Subscription Downgrade: Should a user decide to downgrade their membership tier, eligibility for a refund may apply to any difference in pricing if the change is made within the billing cycle.
Special Promotions: Users who subscribed during a promotional period and do not receive the promotional benefits as advertised might explore refund eligibility related to those specific offers.
Excessive Billing: If a user believes that the billing amount exceeds what was agreed upon (like an unexpected increase in subscription price), they may wish to investigate refund options related to their account balance.
For any inquiries regarding eligibility for a refund, users are encouraged to reach out to Mythical Society’s support team to assist in clarifying their specific account circumstances.
Step-by-Step Process to Request Your Mythical Society Refund Like a Pro
If you purchased through MythicalSociety.com:
Visit mythicalsociety.com and log in to your account.
Navigate to the Account Settings section.
Select Billing Information from the sidebar.
Find the section titled Manage Subscription.
Click on Request Refund next to the relevant charge.
Fill out the refund form, providing details such as:
Reason for the refund - mention that there was no prior notice of renewal.
State that the account usage was minimal or non-existent.
Submit your refund request.
Check your email for confirmation and further instructions.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Mythical Society subscription.
Scroll down and select Report a Problem.
Choose Request Refund as the reason for the report.
Explain your situation, emphasizing that the subscription renewed unexpectedly.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Select your Mythical Society subscription.
Tap on Cancel Subscription (you may need to do this before requesting a refund).
Go to Account and click on Order History.
Find the Mythical Society transaction and select Request a Refund.
In the request form, mention that the subscription shouldn’t have renewed without your knowledge.
Submit your refund request.
If you purchased through Roku:
Visit roku.com and log in to your Roku account.
Go to your My Account page.
Under Manage your subscriptions, find your Mythical Society subscription.
Click on Cancel Subscription.
For a refund, select Contact Customer Support.
Choose the method to contact: email, chat, or phone. Provide your account details.
Explain that you are requesting a refund due to an unexpected renewal.
Send your request and await a response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Mythical Society for Refund
Script
Copy
Subject: Refund Request – Mythical Society Account [Your Email]
Dear Mythical Society Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund of [Amount]. I have attached the relevant documentation for your review.
Please confirm the status of my request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
You will be notified once your request is reviewed, usually within 3-5 business days.
Processing
Your refund is currently being processed by our finance team.
You can expect your refund to be completed within 7-10 business days.
Partially Refunded
A portion of your refund has been issued.
Check your account for the refunded amount; if necessary, contact support for clarification.
Refunded
Your refund has been fully processed and issued.
Funds should appear in your account shortly, depending on your bank's processing time.
Canceled
Your refund request has been canceled, either by you or by our team.
If this was an error, please contact customer support to discuss your options.
Completed
The refund process has been finalized, and all actions are complete.
You may now enjoy your updated account balance or verify any credits earned.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Real User Scenarios: When and How Refunds Were Successfully Claimed
A user realized they had unintentionally upgraded their subscription plan during a promotional period and quickly wanted to downgrade back to their previous plan. After reaching out to Mythical Society's customer support, they received a clear explanation of the eligibility criteria and successfully got a refund for the price difference within 48 hours.
After a user received a new item from the Mythical Society Store, they found that it did not match the product description on the site. They promptly contacted customer service and provided pictures for clarification, leading to a smooth return process and a full refund being issued for the incorrect item.
A member of the Mythical Society forgot to cancel their annual subscription but realized shortly after the renewal that they were no longer able to actively participate. They reached out to customer service, who reviewed their account history and agreed to offer a partial refund for the unused time left on their subscription.
During a special event, a user purchased a digital collectible but experienced technical difficulties accessing it. After reporting the issue through the help center, they were guided through troubleshooting steps and ultimately granted a refund when the issue could not be resolved timely.
The Easiest Way to Get a Mythical Society Refund
If you're frustrated trying to get a refund from Mythical Society—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Mythical Society is straightforward and can be done efficiently through various channels. Here are some specific tips to keep you updated on the progress of your refund:
Check Your Email: Mythical Society sends refund status updates via email. Look for messages with the subject line "Refund Update" for detailed information regarding your refund request.
Account Dashboard: Log into your Mythical Society account and navigate to the Order History section in your account dashboard. Here, you can see a list of your recent transactions and the current status of any refund requests.
In-App Notifications: If you use the Mythical Society mobile app, ensure your notifications are enabled. The app provides timely in-app updates regarding your refund status, including any actions required on your part.
Billing Section: Go to the Billing section of your account settings. This area provides an overview of your recent transactions, including ongoing refunds and estimated processing times.
Refund Progress Information: Mythical Society typically provides stages of your refund process within the order history, such as "Pending", "Processing", or "Completed". Knowing these stages helps you understand where your refund stands.
Customer Support: If you have questions or require further assistance, Mythical Society's customer support team can provide updates. Use the Contact Us feature on the website for quick inquiries.
FAQ
If you forgot to cancel your subscription before the renewal date, refunds for the most recent charge are typically not available. We recommend reviewing our cancellation policy for specific details and contacting customer support for assistance tailored to your situation.
Refunds from Mythical Society typically take 5 to 10 business days to process, depending on your financial institution. Once the refund is initiated, you should receive a confirmation, but the time it takes for the funds to appear in your account may vary.
If you see a charge but don't have an active subscription, please check your email for any confirmation or notifications regarding past subscriptions. If you're still uncertain, reach out to our customer support team with the details of the charge, and they will assist you in resolving the issue.
If you're unable to secure a refund, you might consider reaching out to Mythical Society's customer service again for further assistance. Additionally, escalating your request within their support system may provide more options. Reviewing your account details and recent transactions could also help clarify any misunderstandings.
If Mythical Society declines to issue a refund, you can start by reviewing their refund policy for any specific guidelines. Additionally, it may be helpful to reach out to their support team again for further clarification or assistance. Checking your account details for any potential errors might also provide insight into the situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)