Many users often don't consider billing details until an unexpected charge catches them off guard, such as an automatic subscription renewal. This guide provides a clear and straightforward overview of how refunds work at Natural Living Family, detailing eligibility criteria and the steps needed to request a refund efficiently. We aim to make the process as smooth as possible, ensuring you have all the information you need to manage your account with confidence.
What You Should Prepare Before Applying For Refund
Order Number: Locate your specific order number from your purchase confirmation email.
Transaction ID: Retrieve the transaction ID from your payment provider or bank statement for the order in question.
Proof of Purchase: Compile all relevant purchase receipts or invoices associated with your order.
Account Email: Use the email address linked to your Natural Living Family account for easier processing.
Product Condition: Document any details or images of the product's condition if it is defective or not as described.
Return Authorization: Ensure you have the Return Authorization number if applicable for the return process.
Refund Policy Acknowledgment: Familiarize yourself with Natural Living Family's refund policy to verify your request is eligible.
Communication History: Keep a record of any communications you've had with customer service regarding the refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Check/Money Order
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Natural Living Family
At Natural Living Family, we value customer satisfaction and understand that sometimes circumstances may lead to inquiries regarding refund eligibility. Our refund policy is crafted to address various user situations while supporting our commitment to providing quality products and services.
The following situations may qualify for a refund:
Digital Products: If you encounter difficulties accessing a digital product you've purchased and appropriate troubleshooting steps do not resolve the issue, you might be eligible for a refund.
Subscription Services: Should you decide to cancel a subscription but experience billing for a subsequent cycle, you may inquire about eligibility for a refund for that billing period.
Subscription Change Requests: If you modify or change your subscription plan and encounter a billing discrepancy as a direct result, you might be eligible for a refund corresponding to the change requested.
Product Returns: For physical products that arrive damaged or incorrectly shipped, you could qualify for a refund upon completion of necessary return procedures as outlined in our return policy.
Special Promotions: If you have participated in a promotional offer and believe it has been misapplied, you may reach out to us, as this situation can potentially warrant a review for a refund.
For detailed guidance and personalized assistance regarding your eligibility, please refer to our customer support team.
Step-by-Step Process to Request Your Natural Living Family Refund Like a Pro
If you purchased through Natural Living Family.com:
Scroll to the bottom of the page and click on the "Contact Us" link.
Choose "Customer Support" for assistance.
Fill out the contact form:
In the subject line, write "Refund Request".
In the message box, mention that the subscription renewed without notice.
Emphasize that the account was unused during the billing period.
Include your order number, which can typically be found in your confirmation email.
Submit the form and wait for a response from the support team.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the Natural Living Family subscription and tap on it.
Select Report a Problem next to your subscription.
Choose "I want to request a refund" and specify that the subscription renewed without notice.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Locate your Natural Living Family subscription and select it.
Tap Manage, then select Refund.
Choose the reason for the refund request, such as mentioning the account was unused.
Follow the on-screen instructions to submit your refund request.
If you purchased through Roku:
Go to the Roku website and log into your account.
Select Manage your subscriptions.
Locate your Natural Living Family subscription.
Click on Cancel Subscription.
After cancellation, go to the Help section on Roku's site.
Submit a request for a refund, highlighting that the subscription renewed without prior warning.
Include relevant details like your account information and the last payment date.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Natural Living Family for Refund
Script
Copy
Subject: Refund Request – Natural Living Family Account [Your Email]
Dear Natural Living Family Customer Support,
I hope this message finds you well.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached the relevant documentation to support my request.
I would appreciate your confirmation within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
Please allow up to 3 business days for us to review your request.
Processing
Your refund request is currently being processed.
This can take up to 5 business days. You will receive a notification once it's completed.
Refunded
Your refund has been successfully processed, and the amount has been returned to your payment method.
You should see the funds in your account within 3-5 business days, depending on your bank.
Partially Refunded
A portion of the amount has been refunded to you.
This indicates that some items were returned, and you'll receive a notification with the details.
Completed
The refund process is fully complete.
You can now check your bank account for the refunded amount.
Canceled
Your refund request has been canceled.
If you need further assistance, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Natural Living Family, many users have successfully navigated their refund requests through various scenarios that reflect their unique experiences with the company's products and services. Here are a few specific instances:
Product Quality Concerns: A customer ordered the Natural Living Family Essential Oils set but found that one of the bottles had a defective cap, causing leakage. After reaching out to customer support with photos and a brief description, the customer received a prompt refund for the faulty item with an apology for the inconvenience.
Subscription Plan Adjustment: A user realized that they had chosen a yearly subscription for the Natural Living Family's e-book library, but were only interested in a single month of access. After contacting customer support to clarify their plan, they were able to switch to a monthly subscription and received a refund for the balance of the yearly fee.
Shipping Delay Resolution: A customer experienced an unexpected shipping delay for their order of herbal supplements just before a planned health retreat. Upon reaching out to Natural Living Family's customer service team, they were offered a refund for the shipping charges due to the delay, along with a discount on their next purchase as compensation.
Product Return Process: After purchasing a natural skincare kit, a user found that a specific product within the kit did not suit their skin type. They contacted Natural Living Family, following the straightforward return process, and successfully received a refund for the product as soon as it was sent back, making it easy to try a different one.
The Easiest Way to Get a Natural Living Family Refund
If you're frustrated trying to get a refund from Natural Living Family—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Natural Living Family is straightforward and efficient. Here are some specific tips to help you navigate the process:
Check Your Email: Natural Living Family communicates refund updates primarily through email. Look for messages with the subject line "Refund Processed" or similar to stay informed about the status of your refund.
Visit Your Account Dashboard: Log into your Natural Living Family account and navigate to the Order History section. Here, you can find detailed information regarding your recent purchases, including the status of any refunds.
Review the Billing Section: If you want a deeper dive into your transactions, head over to the Billing section of your account settings. This area provides comprehensive details about your payment methods and any refunds that have been processed.
Utilize In-App Notifications: If you have downloaded the Natural Living Family mobile app, enable notifications. This way, you will receive real-time updates regarding your refund status directly on your phone.
Track Refund Progress: Once a refund request is initiated, you can monitor its progress in the Order History. Expect updates on when your refund is being processed and when it is issued back to your original payment method.
FAQ
If you forget to cancel your subscription on time, we typically offer refunds for cancellations made within a specified grace period. Please reach out to our customer support team to discuss your situation, and they will do their best to assist you.
Refunds at Natural Living Family typically process within 5-7 business days after approval. Once processed, it may take an additional 3-5 business days for the funds to appear in your account, depending on your bank's processing times.
If you see a charge but do not have an active subscription, please check if you have previously subscribed or purchased any products from us. If you're still uncertain, contact our customer support team with the transaction details, and they will assist you in resolving the issue.
If you are unable to obtain a refund directly from Natural Living Family, consider reaching out to their customer service team again for further assistance. You may also explore escalating your inquiry within their support system for additional support. Additionally, reviewing your account details may provide insights into the status of your request.
If Natural Living Family refuses to issue a refund, you can first review their refund policy to ensure that your request aligns with their terms. Additionally, consider reaching out to their customer support again for further clarification or to discuss your situation in more detail. It's also helpful to verify your account details to ensure all information is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)