It's common for users to overlook billing details until an unexpected charge arises, often due to an automatic subscription renewal. This guide aims to clarify how to navigate New York or Nowhere's SMS updates refunds, detailing eligibility criteria and providing step-by-step instructions for a smooth refund request process. We understand that financial surprises can be unsettling, and we're here to help you get your money back quickly and efficiently.
What You Should Prepare Before Applying For Refund
Account Information: Your registered phone number and account email associated with New York or Nowhere's SMS updates.
Transaction ID: The unique transaction ID from your payment confirmation related to the SMS service subscription.
Proof of Payment: Screenshots or copies of the payment receipt showing the transaction details for the SMS updates service.
Subscription Details: The specific plan you subscribed to, including start and end dates, to clarify refund eligibility.
Message History: A record of SMS messages sent and received, particularly any related to updates or promotions that did not meet expectations.
Cancellation Confirmation: Any email or text confirmation received upon cancellation of the service or request for a refund.
Reason for Refund: A clear written explanation outlining why you are requesting a refund, referencing any relevant service issues.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Venmo
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from New York or Nowhere's SMS updates
Users of New York or Nowhere's SMS updates have certain rights and may be eligible for refunds based on specific circumstances relating to their subscription and service usage. The SMS updates service provides users with timely information and alerts, which come with their own set of considerations for billing and account management.
Eligibility for refunds may be relevant in the following situations:
Subscription Confirmation Issues: If a user believed they subscribed to a service but did not receive appropriate confirmation or information, they may inquire about their refund eligibility.
Service Interruption: Users experiencing extended interruptions in receiving updates, which may not be related to scheduled maintenance, could consider their options for a refund.
Account Management Mistakes: In situations where users believe there may have been an error in their account settings affecting their subscription level, they can assess their eligibility for a refund.
Unintended Subscription Levels: If a user realizes they were charged for a subscription level that they intended to opt out of, they might explore their options for a possible refund review.
Service Termination: Users who have terminated their subscriptions may want to clarify the billing cycle and assess if there are options for any applicable refunds based on the timing of their termination.
It's essential for users to manage their accounts actively and review the terms related to their subscription for a clearer understanding of any refund eligibility.
Step-by-Step Process to Request Your New York or Nowhere's SMS updates Refund Like a Pro
If you purchased through New York or Nowhere's SMS updates.com:
Visit newyorkornowhere.com and log into your account.
Navigate to the Account Settings section.
Locate the Billing History or Subscriptions tab.
Identify the recent transaction for the SMS updates.
Click on Request a Refund next to the charged entry.
In the refund request form, mention that the subscription renewed without notice.
Submit the form and wait for a confirmation email about your refund request.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on New York or Nowhere SMS Updates.
Scroll down and tap on Report a Problem.
Select Billing Issue from the list.
In the message, emphasize that the account was unused for the billing period.
Submit your report and check for follow-up from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three lines) in the top-left corner.
Select Account, then tap Purchase History.
Locate the transaction for New York or Nowhere SMS Updates.
Tap on the transaction and select Request a Refund or Your Orders followed by Report a Problem.
In the details, state that the subscription renewed unexpectedly.
Submit your refund request and wait for a response from Google Play.
If you purchased through Roku:
Go to Roku.com and log in to your account.
Click on the Account tab.
Scroll down to the Subscriptions section.
Find New York or Nowhere SMS Updates in your active subscriptions.
Click on Manage Subscription.
Select Request a Refund.
In the request form, highlight that the bill was unexpected.
Submit the request and wait for confirmation from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to New York or Nowhere's SMS updates for Refund
Script
Copy
Subject: Refund Request – New York or Nowhere's SMS updates Account [Your Email]
Dear New York or Nowhere Support Team,
I hope this message finds you well.
I am writing to formally request a refund regarding my account. The details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your review.
Could you please confirm the status of this request within 3-5 business days?
Thank you for your attention to this matter. I look forward to your prompt response.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is submitted and awaiting approval.
We are reviewing your request. You will receive an update via SMS once it is processed.
Processing
Your refund is currently being processed by our team.
Expected to take 2-5 business days to complete. You will be notified when it's done.
Refunded
Your refund has been successfully completed.
Funds have been returned to your original payment method. Check your account for updates.
Partially Refunded
A portion of your refund has been issued.
You will see a partial amount credited back. Details sent via SMS.
Completed
The refund process is completed, and your case is closed.
You will receive a confirmation SMS. No further action is required.
Canceled
Your refund request has been canceled.
If you did not cancel this, please contact support immediately for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At New York or Nowhere's SMS updates, our customers often have unique situations that require clarification regarding their accounts or subscriptions. Here are some real user scenarios where customers successfully claimed refunds:
Subscription Tier Change: A user decided to downshift from a premium tier to a basic subscription after realizing their usage had diminished. They contacted customer service via SMS to confirm the plan change and requested a refund for the difference in price. The refund was promptly processed for the unused period of the premium service.
Event Cancellation: A customer purchased a ticket for a live event through our platform, which was canceled due to unforeseen circumstances. After reaching out via text to inquire about the refund policy, they received a confirmation of their refund for the ticket within three business days.
Failed SMS Update Delivery: After an SMS update failed to deliver during a critical event, a customer noted that they didn’t receive the intended information and contacted our support. Upon review, a refund for that specific missed update was issued as a goodwill gesture in appreciation of their engagement.
Accidental Purchase: A user mistakenly purchased an additional package of SMS updates during the checkout process. When they sent a message to customer support requesting assistance, they quickly received help and a full refund for the extra package, allowing them to retain the intended subscription without complications.
The Easiest Way to Get a New York or Nowhere's SMS updates Refund
If you're frustrated trying to get a refund from New York or Nowhere's SMS updates—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with New York or Nowhere is straightforward and efficient. To ensure you stay updated, follow these specific steps tailored to our system.
Check Your SMS Notifications: New York or Nowhere sends out timely SMS updates regarding the status of your refund. Ensure that you have enabled notifications on your phone to receive instant alerts.
Visit Your Account Dashboard: Log into your account at newyorkornowhere.com and navigate to the account dashboard. Look for the "Order History" section, where you can find detailed information on your refund requests.
Email Updates: Keep an eye on your registered email for updates. Refund progress emails will detail both the status and any necessary actions you may need to take. Search for messages from "New York or Nowhere" in your inbox for easy access.
In-App Tracking: If you use our mobile app, check the "Billing Section" for real-time updates on your refunds. It provides an intuitive view of all active refunds, including estimated processing times.
Contact Support for Clarity: If you need further assistance, reach out to our customer service via the support chat available in the app or website. They can provide specific information related to your refund status.
Refund Timeline Tracking: For each refund, New York or Nowhere outlines a projected timeline on the account dashboard. This gives you insight into when you can expect your funds to be returned.
FAQ
Unfortunately, if you forget to cancel your SMS updates before the cutoff time, refunds cannot be provided for charges incurred during that period. We encourage users to keep track of their subscription dates to avoid any fees. If you have any further questions or need assistance, please reach out to our support team.
Refunds typically take 5 to 10 business days to process and appear in your account, depending on your bank or financial institution. While we initiate the refund as soon as possible, the exact timing may vary based on your payment method. If you have any concerns or need assistance, please reach out to our customer support.
If you notice a charge but do not have an active subscription, please check your email for any previous communications regarding subscription updates or changes. Additionally, contact our customer support team through the website to clarify the charge and explore possible resolutions.
If you are unable to secure a refund directly from New York or Nowhere's SMS updates, consider reaching out to customer service again for further assistance. You can also explore escalating your issue within their support system to ensure it is addressed more thoroughly. Additionally, reviewing your account details may provide further insights or options for resolution.
If you encounter difficulties in obtaining a refund from New York or Nowhere's SMS updates, consider reviewing the refund policy outlined on their website for guidance. You may also want to reach out to their customer support team once more for further assistance or clarification on your request. Additionally, verifying your account details and ensuring all information provided is accurate might help facilitate the process.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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