Many users often overlook billing details until an unexpected charge appears, such as an automatic subscription renewal. If you find yourself needing assistance with refunds from Newagedigitalsr (newdigitalage.co), this guide is here to help. We will walk you through how Newagedigitalsr’s refund process works, explain who is eligible for refunds, and outline the steps to request your funds back quickly and efficiently. Our aim is to ensure you have a clear understanding and a smooth experience when seeking your refund.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address or username associated with your Newagedigitalsr account.
Transaction ID: A copy of the transaction ID for the purchase you are requesting a refund for.
Purchase Receipt: A digital copy or screenshot of your purchase receipt, including details of the service or product purchased.
Service Details: Specific details about the service rendered, including dates and descriptions of any issues encountered.
Cancellation Confirmation: If applicable, any confirmation emails or messages related to cancellation of services prior to the refund request.
Reason for Refund: A concise explanation of why you are requesting a refund, including any relevant evidence or documentation.
Previous Communication: Copies of any past correspondence related to the refund issue with Newagedigitalsr support.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Newagedigitalsr
At Newagedigitalsr, we understand that users may have various situations concerning their accounts and services that could potentially lead to refund inquiries. Our primary focus is to ensure a transparent and supportive experience for our customers when it comes to service management and billing.
Users may be eligible for a refund under specific circumstances related to the digital marketing and consulting services we provide. The following scenarios may qualify for refund considerations:
Service Non-Delivery: If a service that was explicitly sold and paid for has not been delivered within the agreed-upon timeframe, users might be eligible for a refund.
Service Dissatisfaction: In cases where users feel that the services rendered did not meet the agreed terms of service, they may wish to reach out for potential refund discussions.
Subscription Changes: If users have made a request for service plan adjustments or cancellations within the permitted timeframe but have been billed for subsequent periods, there could be grounds for a refund request.
Technical Issues: If users encounter significant technical problems that prevent the utilization of our services and have reached out for resolution but haven't received adequate support, this may be considered for a remedy including refunds.
We encourage all users to review their accounts and service terms, and to reach out directly to our support team for any inquiries regarding billing clarifications. We are dedicated to assisting our users in understanding their eligibility for refunds based on specific circumstances.
Step-by-Step Process to Request Your Newagedigitalsr Refund Like a Pro
If you purchased through Newagedigitalsr.com:
Visit the Newagedigitalsr website and log into your account.
Navigate to the Account section located at the top right of the homepage.
Click on Billing History to view your transactions.
Locate the subscription or membership charge you wish to dispute and select Details.
On the details page, look for the option to Request a Refund.
When prompted, explain your reason for requesting a refund by stating "the subscription renewed without notice" or "the account was unused".
Submit your refund request and keep an eye on your email for a confirmation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions to view all your active subscriptions.
Find and tap on your Newagedigitalsr subscription.
Select Report a Problem at the bottom of the page.
Choose "I didn't authorize this charge" or "The service was not as described".
Provide additional details mentioning that "the subscription renewed without notice", then submit your report.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the Menu (three horizontal lines) on the upper left corner.
Select Subscriptions from the menu list.
Find your Newagedigitalsr subscription and tap on it.
Select Cancel Subscription.
After cancellation, go back to the previous screen and click on Report a Problem.
Mention that the account was unused and indicate that you wish to request a refund for the last charge.
If you purchased through Roku:
Go to the Roku website or open the Roku app.
Log into your account.
Navigate to Manage Account from the menu.
Select Subscriptions to see all services.
Find the Newagedigitalsr subscription and click on Cancel Subscription.
Once canceled, choose Help from the Customer Service menu.
In the feedback form, specify that the subscription renewed without notice and request a refund for your recent payment.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
Please find attached any relevant documentation that may assist in processing my request.
I kindly ask for confirmation of the status of my request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received & is awaiting approval.
Please allow 1-2 business days for your request to be reviewed.
Processing
Your refund is currently being processed by our team.
Refunds typically take 3-5 business days to complete during this stage.
Refunded
Your refund has been successfully issued.
You will see the funds returned to your original payment method within 3-7 business days.
Partially Refunded
A portion of your refund has been processed.
The remaining amount will be reviewed separately; expect an update soon.
Completed
Your refund process is fully completed.
All funds have been refunded, and your account is intact.
Cancelled
Your refund request has been cancelled.
Please contact customer support if you believe this is an error.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Newagedigitalsr offers a range of digital marketing services designed to help businesses grow their online presence. However, users may sometimes find themselves needing to arrange a refund for various reasons. Below are some realistic scenarios where customers successfully claimed refunds.
Subscription Downgrade: A user realized that the premium features of their Newagedigitalsr subscription were more than they needed for their small business. After inquiring about the downgrade process, they were able to receive a refund for the difference between their last month's premium fee and the new basic plan.
Service Interruption: A customer experienced an unexpected service disruption during a crucial marketing campaign. Upon reaching out to Newagedigitalsr’s support team, they were informed about the company’s service guarantee. The customer received a partial refund for the downtime experienced, which helped alleviate their frustrations.
Annual Billing Inquiry: An individual who signed up for an annual plan sought clarification on the renewal process and was surprised to find out they had mistakenly forgotten to update their payment method. After explaining the situation to customer support, they successfully received a refund for the upcoming renewal charge.
Project Cancellation: A business owner had to cancel a planned marketing project due to unforeseen circumstances. They contacted Newagedigitalsr’s support, discussed the project specifications, and were pleased to find that a refund for the unused portion of their deposit was processed quickly.
The Easiest Way to Get a Newagedigitalsr Refund
If you're frustrated trying to get a refund from Newagedigitalsr—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Newagedigitalsr is a straightforward process thanks to our user-friendly communication methods and tools. Below are specific tips to help you efficiently monitor your refund progress.
Check Your Email: Newagedigitalsr sends out automated email notifications whenever there’s an update on your refund status. Look for emails with subject lines like "Refund Update" or "Your Refund is Being Processed" to stay informed.
Use the Newagedigitalsr Mobile App: Our mobile app offers an intuitive dashboard where you can check refund statuses in real-time. Navigate to the Refunds section to see all your current requests and their statuses.
Visit Your Account Dashboard: Log into your Newagedigitalsr account and access the Order History tab. Here, you will find detailed information about each transaction, including pending and completed refunds.
Billing Section Insights: Under the Billing section of your account settings, you can view a summary of all financial activities, including refunds. This gives you a complete picture of any outstanding refund requests.
Status Updates: When your refund is processed, you will receive an email confirming the completion, indicating the amount refunded and the transaction details. Make sure to save these emails for your records.
Direct Support: If you encounter any issues or have specific questions regarding your refund, don’t hesitate to reach out to our customer support team through the support section of the app or website.
FAQ
Refunds at Newagedigitalsr are generally subject to the terms outlined in your service agreement. If you forgot to cancel your subscription on time, we recommend reviewing our refund policy or contacting customer support for assistance, as variations may apply depending on the specific service or timeframe involved.
Refund processing times can vary depending on your bank or payment method, typically taking between 5 to 10 business days to reflect in your account. Once processed by Newagedigitalsr, you will receive a confirmation email notifying you of the refund. For any specific inquiries, please feel free to contact customer support.
If you notice a charge but do not have an active subscription, please first verify your account status by logging into your profile on our website. If the issue persists, contact our support team with details of the charge, and we will assist you in resolving the matter.
If you're unable to secure a refund directly from Newagedigitalsr, consider reaching out to their customer service team again for further assistance. Additionally, you may escalate your request within their support system to ensure it receives the necessary attention. It can also be helpful to review your account details to confirm any applied terms related to your purchase.
If Newagedigitalsr refuses to issue a refund, you may want to carefully review their refund policy to ensure you understand the terms. Additionally, consider reaching out to their customer support team again for further clarification or to discuss your situation. Checking your account details for any relevant information may also be helpful in resolving the matter.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)