Many users don't consider billing details until they encounter an unexpected charge, such as an automatic subscription renewal. This guide is designed to clarify how Newport Beach Service processes refunds, outline eligibility criteria, and provide a streamlined approach for requesting a refund swiftly. Whether you’re seeking to recover funds or simply want to understand the process better, we’re here to help you navigate every step with ease.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order ID from your confirmation email or account dashboard on fjmercedes.com.
Service Details: Be ready to provide specific details about the service received, including the date of service and the technician assigned.
Proof of Payment: Have your receipt or transaction details accessible, showing the amount charged and the payment method used.
Clear Description of Issue: Write a concise explanation of why you are requesting a refund, including any service shortcomings experienced.
Photographic Evidence: If applicable, gather photos of any service-related issues or damages that support your refund request.
Account Information: Have your account login details handy for verification purposes, including email address associated with your account.
Communication Records: Compile any previous correspondence with Newport Beach Service regarding the service received or refund request.
Warranty Information: Review any warranty terms related to the service to determine eligibility for a refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
5-10 working days
Cash
Refunded at location
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Newport Beach Service
At Newport Beach Service, we strive to provide exemplary services tailored to meet the diverse needs of our clientele. We understand that various circumstances may arise that lead to inquiries regarding eligibility for refunds. It's essential for users to navigate these circumstances with clarity regarding their rights and the specific situations that might qualify for a refund.
Below are the situations that may qualify for a refund from Newport Beach Service, considering the nature of our offerings:
Service Cancellation: If a user decides to cancel a scheduled service due to a personal circumstance prior to the service date, they may qualify for a full refund.
Service Rescheduling: In instances where a service is rescheduled by Newport Beach Service due to unforeseen circumstances, users may be eligible for a refund if the new service date does not align with their availability.
Incomplete Service Delivery: If a service is not fully completed as initially agreed upon, users could potentially qualify for a partial refund based on the extent of the service delivered.
Billing Errors: Users may inquire about discrepancies in their billing, and if a billing adjustment is necessary, they might be eligible for a refund corresponding to the adjustment.
Service Quality Concerns: If a user feels that the service did not meet the expected standards as outlined, they may have grounds to discuss their eligibility for a refund upon evaluation of their feedback.
We encourage users to review their account management options and reach out to our customer service for any clarifications regarding their specific situations. Our dedicated team is available to assist with any inquiries related to billing or service eligibility.
Step-by-Step Process to Request Your Newport Beach Service Refund Like a Pro
If you purchased through fjmercedes.com:
Visit fjmercedes.com and scroll down to the bottom of the page.
Click on the Contact Us link.
Select the Membership and Billing option from the dropdown menu.
Locate the Refund Request form on the contact page.
Fill out the form with your name, email, and order number.
In the message section, mention that the subscription renewed without prior notice.
State that you have not used the service since the last billing period.
Submit the form and await a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Newport Beach Service subscription.
Tap Report a Problem and select Request a Refund.
Choose the reason for the refund; mention that the subscription renewed without notice.
Emphasize that you have not utilized the service at all.
Submit your request and check for email confirmation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon in the top-left corner.
Select Account.
Go to Purchase History.
Locate your Newport Beach Service subscription.
Click on Refund next to the subscription.
Fill in the reason for your refund; state that the subscription renewed without your prior knowledge.
Submit the refund request and await confirmation via email.
If you purchased through Roku:
Press the Home button on your Roku remote.
Navigate to the Streaming Channels section.
Scroll down and select Manage Subscriptions.
Find Newport Beach Service in your list of subscriptions.
Click on Cancel Subscription if necessary.
Go to the Account Management page on the Roku website.
Submit a Contact Us request for a refund, mentioning that the renewal was unexpected.
Highlight that the service has not been used since billing.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Newport Beach Service for Refund
Script
Copy
Subject: Refund Request – Newport Beach Service Account [Your Email]
Dear Newport Beach Service Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
Please find attached documentation related to this matter, if applicable.
I would appreciate confirmation of the receipt of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
You will be notified once the review is complete, typically within 3-5 business days.
Processing
Your refund is currently being reviewed and is in the processing stage.
This usually takes 1-3 business days. You can check back for updates.
Refunded
Your refund has been successfully processed and initiated.
The amount has been credited back to your original payment method. Check your account in 3-7 business days for the reflection.
Partially Refunded
A portion of your refund has been processed, while the remaining amount is still in review.
You will receive the second portion when the review is complete, typically within 3-5 business days.
Completed
The refund process has been finalized, and no further actions are needed.
Your account reflects all processed refunds and is updated. Thank you for your patience!
Cancelled
The refund request has been cancelled either by you or due to policy restrictions.
If you have further questions or changes, please reach out to our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Newport Beach Service, customers occasionally encounter situations that lead them to inquire about refunds. Here are some realistic scenarios where refunds were successfully claimed:
Maintenance Service Cancellations: A client scheduled a routine maintenance appointment for their vehicle but needed to cancel due to a family emergency. The user contacted Newport Beach Service to reschedule, and upon reviewing their account, they were able to receive a refund for the service fee.
Incorrect Oil Change Type: A customer ordered an oil change service but accidentally selected the wrong type of oil. After realizing the mistake, they reached out to Newport Beach Service, who promptly adjusted the order and refunded the difference for the incorrectly selected product.
Service Package Upgrades: A user purchased a basic service package but later decided to upgrade to a premium package. Newport Beach Service facilitated the upgrade smoothly and offered a refund for the difference in pricing, ensuring the customer received the enhanced service without additional cost.
Missed Appointment Fees: When a customer missed their scheduled appointment but notified Newport Beach Service in advance, they were able to waive the appointment fee as per the company policy, effectively processing a refund for the fee that would have applied.
The Easiest Way to Get a Newport Beach Service Refund
If you're frustrated trying to get a refund from Newport Beach Service—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Newport Beach Service is straightforward. We provide multiple methods to stay updated on your refund progress, ensuring you have the information you need at your fingertips.
Email Updates: Look for emails from Newport Beach Service. We send automated notifications when your refund is processed, including details about the refund amount and expected timeline.
Account Dashboard: Log in to your account on our website. Navigate to the Order History section, where you can view the status of your refunds and any pending transactions.
Mobile App Notifications: If you use our mobile app, make sure to enable push notifications. We provide real-time updates on your refund status directly in the app, so you'll never miss an important update.
Billing Section: Check the Billing area within your account settings. This section includes detailed information about your payment history and any associated refunds, clearly marking their status.
Refund Progress Information: When you check your refund status, you'll find specific details regarding the refund process, including any necessary approvals or actions required on your part.
Customer Support: If you have questions about your refund status, don't hesitate to reach out to our customer support team via the contact options on our website. They can provide personalized assistance and clarify any uncertainties.
FAQ
Refunds for missed cancellation deadlines are generally not available, as our policy requires timely cancellations to issue a refund. However, we encourage you to reach out to our customer service team to discuss your situation, as they may offer guidance or alternative solutions.
Refund processing times can vary depending on your financial institution, but typically it takes 5 to 10 business days for the refund to appear in your account. Please keep in mind that processing times can depend on factors such as your bank's policies and transaction volume.
If you see a charge but do not have an active subscription, please check your email for any possible subscription confirmation or related communication. You can then contact our customer support team through the provided channels on our website for assistance in resolving the matter.
If you're unable to obtain a refund directly from Newport Beach Service, consider reaching out to their customer service again for further assistance. You may also want to escalate your inquiry within their support system for additional options. Additionally, reviewing your account details and transaction history might provide further clarity.
If Newport Beach Service is unable to issue a refund, you might consider reviewing their refund policy to ensure all criteria have been met. Additionally, reaching out to their customer support team once more may provide further clarity or options. Checking your account details to verify the status of the transaction could also be helpful.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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