Many users often overlook billing details until an unexpected charge catches them off guard, such as an automatic subscription renewal. This guide is designed to clarify how refunds work at Next Level Nutriti, providing you with the information you need to ensure you understand your eligibility and the steps required to request a refund quickly. We aim to make the process straightforward and stress-free, so you can focus on what matters most—your health and wellness.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Have the confirmation email for your purchase ready, which includes order details and the unique order ID.
Transaction ID: Locate the transaction ID from your payment method, as this will help expedite the refund process.
Account Login: Ensure you can access your Next Level Nutriti account to verify purchase history and manage your refund request.
Reason for Refund: Prepare a clear and concise explanation for your refund request to facilitate quicker processing.
Proof of Purchase: Gather any receipts or invoices from your purchase that substantiate your request.
Return Shipping Label: If applicable, obtain the original packing slip or shipping label if you need to return physical products.
Product Condition Photos: If you are returning a product, take clear photos showing its condition to support your case.
Customer Support Communication: Keep a record of any previous correspondence with customer support regarding your order, including dates and content of discussions.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
2-4 working days
Bank Transfer
5-10 working days
Apple Pay
2-4 working days
Google Pay
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Next Level Nutriti
At Next Level Nutriti, we prioritize our users' satisfaction and strive to provide high-quality products and services tailored to individual nutritional needs. Understanding your rights as a customer is essential in managing your experience with our offerings. While we aim to meet your expectations, specific situations may arise that could influence your eligibility for a refund.
Unopened and Unused Products: If you have purchased physical products from Next Level Nutriti and they remain unopened and unused, you may be eligible for a refund within a designated timeframe from the date of purchase.
Subscription Services: For users subscribed to our meal planning services or nutrition coaching, eligibility for a refund might apply if you cancel your subscription within a specific billing cycle, ensuring you haven't utilized the services past a certain point.
Service Limitations: In instances where our services did not meet outlined expectations as detailed in your agreement, you could inquire about a refund based on the specifics of your account management.
Product Defects: Should you receive a product that is defective or not as described, it may qualify for a refund provided that you report the issue within a specified time frame.
Billing Errors: If you believe there is a billing discrepancy related to your subscription plan or product orders, you may reach out for clarification, which could lead to eligibility for a refund depending on the situation.
We encourage you to review our refund policy for further details and to determine your specific eligibility based on your unique situation with Next Level Nutriti.
Step-by-Step Process to Request Your Next Level Nutriti Refund Like a Pro
If you purchased through Next Level Nutriti.com:
Visit the Next Level Nutriti website.
Log into your account using your credentials.
Navigate to the Account Settings section.
Locate the Billing History or Subscriptions tab.
Find the specific membership or subscription you wish to refund.
Look for an option that allows you to Request a Refund or Report an Issue.
Clearly state your reason for seeking a refund, mentioning that the subscription renewed without notice or that your account was unused during the billing period.
Submit your request and note any confirmation email received.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions from the list.
Find the subscription related to Next Level Nutriti.
Tap on that subscription, then select Report a Problem.
Choose the reason for your refund request; highlight that the subscription renewed without notice.
Provide any additional information that supports your request. Mention the account was unused if applicable.
Follow any prompts to submit your request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions from the menu.
Locate your subscription for Next Level Nutriti.
Tap on Cancel Subscription (if applicable) before requesting a refund.
Once canceled, go back to the subscriptions list and tap on your subscription again.
Look for an option to Request a Refund or Report a Problem.
Specify your reason for the refund as the subscription renewed without notice.
Mention the account was unused if relevant.
Follow the prompts to complete your request.
If you purchased through Roku:
Visit the Roku website on your browser.
Log in to your account.
Go to your Manage Account page.
Select the Subscriptions option.
Find the Next Level Nutriti subscription.
If there's an option to Manage Subscription, select it.
Look for a link to Request a Refund or Report a Problem.
State that the subscription renewed without notice and emphasize the account was unused if that applies.
Submit your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Next Level Nutriti for Refund
Script
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Subject: Refund Request – Next Level Nutriti Account [Your Email]
Dear Next Level Nutriti Team,
I hope this message finds you well.
I would like to bring to your attention the following billing situation: [describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation to support my request.
I would appreciate your confirmation regarding this matter within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but is awaiting approval.
You will receive an update within 3-5 business days regarding the approval status.
Processing
Your refund is currently being processed by our finance team.
Expect the refund to be completed within 5-7 business days.
Refunded
Your refund has been successfully issued to your original payment method.
The amount may take 3-5 business days to reflect in your account.
Partially Refunded
A portion of your order has been refunded based on the items returned.
Check your account for the specific refund amount processed.
Completed
Your refund process is complete, and no further action is required.
You can now check your account balance, as the refund should be available.
Cancelled
Your refund request has been cancelled, typically due to non-compliance with the refund policy.
You may need to contact customer service for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Next Level Nutriti specializes in personalized nutrition plans and supplement subscriptions tailored to individual needs. Here are a few realistic scenarios where users successfully claimed refunds due to various account situations:
Subscription Plan Changes: A user realized that their fitness goals had shifted and needed a different subscription plan. They contacted customer service to discuss their options and were able to exchange their current subscription for a new one with a prorated refund for the unused portion of their original plan.
Product Satisfaction Guarantee: After trying a new supplement, a user felt it wasn't meeting their expectations. They reached out through the support portal and provided feedback on their experience, leading to a full refund under the satisfaction guarantee policy, ensuring they felt confident in their purchase decisions.
Shipping Delays: A user experienced an unexpected delay in the delivery of their subscription box and was worried about missing out on critical nutrition products. After reaching out to the customer service team, they received a refund for the shipping cost due to the inconvenience, allowing them to order replacement products without financial strain.
Account Management Questions: A user noticed an inconsistency in their billing cycle while managing their account. After contacting Next Level Nutriti's support team for clarification, they found they had been mischarged due to a billing cycle overlap. The team promptly issued a correction and refunded the difference, enhancing the user experience.
The Easiest Way to Get a Next Level Nutriti Refund
If you're frustrated trying to get a refund from Next Level Nutriti—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently at Next Level Nutriti is crucial for staying updated on your transaction. Here are several specific steps you can take to monitor your refund progress:
Email Notifications: Next Level Nutriti sends confirmation emails for your refund requests. Be sure to check your inbox for updates, especially emails with the subject line "Refund Status Update" to stay informed about the progress of your refund.
Account Dashboard: Log into your Next Level Nutriti account and navigate to the Order History section. Here, you can find detailed information about your recent orders, including the status of any refunds under processing.
Mobile App Notifications: If you use the Next Level Nutriti mobile app, enable push notifications. The app will notify you about important updates regarding your refunds, ensuring you are always in the loop.
Billing Section: To get specific details about your refund, visit the Billing section in your account settings. It provides a clear overview of your payment history, including any refunds that have been issued or are pending.
Tracking Tools: Utilize Next Level Nutriti’s integrated tracking tools located in your account settings. These tools can provide real-time updates on the status of your refund requests and estimated processing times.
FAQ
If you forgot to cancel your subscription on time, Next Level Nutrition typically has a policy that does not allow for refunds once the billing cycle has been processed. However, it's always best to reach out to customer support to discuss your situation, as they may be able to offer guidance or assistance.
Refund processing times can vary depending on your bank or payment provider, typically taking between 5 to 10 business days. Once your refund is processed on our end, you should see the amount credited back to your account within that timeframe.
If you notice a charge but do not have an active subscription, please first check your account for any previous subscription activity or trial periods. If everything appears correct and you still have concerns, contact our customer support team with your order details for assistance in resolving the issue.
If you are unable to obtain a refund directly from Next Level Nutriti, you may consider reaching out to their customer service again for further clarification on your situation. Additionally, you can explore escalating your query within their support system for a more comprehensive review. Reviewing your account details and purchase history may also provide further insights into your options.
If Next Level Nutriti has declined your refund request, consider revisiting their refund policy for clarity on eligibility requirements. You may also reach out to customer support again for further assistance or to address any specific concerns about your transaction. Additionally, reviewing your account details to ensure all information is accurate might provide helpful insights.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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