It’s not uncommon to overlook billing until an unexpected charge catches your attention—especially with automatic subscriptions. This guide aims to clarify how refunds work at Next Level Office Co, outlining eligibility criteria, and providing a straightforward process for requesting your money back efficiently. Whether you have questions about a specific charge or simply want to understand the refund process better, we’re here to help you navigate it with ease.
What You Should Prepare Before Applying For Refund
Account Details: Your Next Level Office Co account username and email address associated with your account.
Transaction ID: The specific transaction ID for the service or product you are seeking a refund for.
Proof of Purchase: A copy or screenshot of your invoice or receipt for the service or product.
Service Dates: The dates during which the service was provided or the product was used.
Reason for Refund: A clear explanation of why you are requesting a refund, including any specific issues encountered.
Previous Correspondence: Any emails or communication you've had with support regarding the issue.
Payment Method: Details about the payment method used (credit card, PayPal, etc.) for the transaction in question.
Timeframe: Be prepared to provide information on when you initially requested the service or product and any follow-up actions taken.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
Apple Pay
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Next Level Office Co
At Next Level Office Co, users have specific rights and potential eligibility criteria for refunds based on the nature of the services provided. Next Level Office Co offers flexible coworking spaces and related services designed for individuals and businesses seeking professional environments. Given the unique aspects of membership and service utilization, users may find themselves in circumstances where they could be eligible for a refund under certain conditions.
Membership Cancellation: If a user cancels their membership before the billing cycle ends, they may qualify for a refund of any unused days of that cycle, based on the terms of their specific membership plan.
Service Disruption: In cases where there is an unexpected disruption to the coworking space services, users may be eligible for a refund for the period impacted, particularly if access to essential facilities was significantly affected.
Change in Membership Level: If a user transitions to a different membership plan, they might be eligible for a prorated refund for the remaining amount of their previous plan, depending on the overlap and terms defined when upgrading or downgrading.
Promotional Terms: Users who enrolled under a promotional offer that did not meet the stated benefits or conditions might qualify for a refund regarding the specific promotional service.
Billing Errors: Users who believe there may have been discrepancies in their billing statement—such as incorrect charges for services utilized—may inquire about eligibility for a refund related to the identified discrepancies.
Users are encouraged to review their specific membership agreements and reach out to Next Level Office Co's support team for clarification on any questions regarding their account status and refund eligibility.
Step-by-Step Process to Request Your Next Level Office Co Refund Like a Pro
In the request form, state clearly that you were not informed about the renewal and request your refund.
Submit your request and await further instructions via email.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Select Manage Account from the menu.
Scroll down to Subscriptions and locate your Next Level Office Co subscription.
Take note of billing dates and click on Contact Support.
Choose the Request a Refund option.
In your message, mention that the subscription renewed without a reminder, and you would like a refund.
Submit your request and monitor your email for updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Next Level Office Co for Refund
Script
Copy
Subject: Refund Request – Next Level Office Co Account [Your Email]
Dear Next Level Office Co Team,
I hope this message finds you well.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation for your review.
Please confirm receipt of this email and provide an update regarding my request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
You will be notified once your request is processed. This may take up to 3 business days.
Processing
Your refund is under review and is being processed by our team.
Funds may take an additional 5-7 business days to appear in your account once approved.
Refunded
Your refund has been approved and the amount has been returned to your payment method.
Check your account balance for the refunded amount; it should reflect within 5-7 business days.
Partially Refunded
A portion of the transaction has been refunded, based on your request.
You will see a partial refund in your account. Contact support for questions regarding the amount.
Completed
The refund process is fully completed, and the funds have been returned.
Your account should now reflect the full or partial refund. Thank you for your patience!
Canceled
Your refund request has been canceled either by you or our team.
If you have any questions about cancellations, please reach out to our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Next Level Office Co, users often find themselves navigating various subscription services and account management options. Below are some realistic scenarios where users successfully claimed refunds under specific circumstances.
A user recently upgraded their coworking space membership to include private office access but later realized they needed a flexible desk instead. Upon contacting customer support, they explained the situation and were promptly issued a refund for the difference in service costs.
After subscribing to a workspace plan, a user found that unforeseen circumstances required them to pause their membership. They reached out to customer support, and after providing the necessary documentation, they successfully received a refund for the unused days of their month-to-month subscription.
A member accidentally reserved a conference room for the wrong date. Once they contacted the Next Level Office Co support team and clarified the error, they were able to receive a refund for the room booking fees, which were credited back to their account without hassle.
A user noticed a discrepancy in their billing statement regarding an added service they had not utilized. After reviewing their account details with a representative, they identified the mischarge and successfully obtained a refund for the unused service, ensuring future clarity about their subscription features.
The Easiest Way to Get a Next Level Office Co Refund
If you're frustrated trying to get a refund from Next Level Office Co—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Next Level Office Co is simple and straightforward. Here are the most efficient ways to stay informed about your refund progress:
Check Your Email: Next Level Office Co sends automated email updates regarding your refund status. Look for these notifications in your inbox, specifically from our support email. Make sure to check your spam folder if you don’t see them in your primary inbox.
Use the Mobile App: If you have the Next Level Office Co mobile app, you can easily track your refund directly from your device. Navigate to the Orders section within the app, where you can view detailed updates about your refund status.
Account Dashboard: Log into your account on nextlevelcowork.com and head to the Order History section. Here, you can find a comprehensive list of all your transactions, including refunds and their current status, usually indicated as 'Processing', 'Completed', or 'Failed'.
Billing Section: In the Billing section of your account settings, you can view more specific details about your refunds, such as expected processing times and the amount being refunded.
Status Updates: Look for the status information provided for each refund. Next Level Office Co keeps you updated on the timeframes for processing, ensuring transparency and clarity on when to expect your funds to return.
FAQ
We're unable to issue refunds for missed cancellation deadlines, as our policy requires requests to be submitted within a specific timeframe. We encourage users to set reminders for cancellations to avoid any unexpected charges. If you have any further questions or need assistance, feel free to reach out to our support team.
Refunds typically take 5 to 10 business days to process, depending on your financial institution. Once your refund is initiated, you will receive a confirmation email, and the funds should appear in your account shortly after that. If you have any questions about your refund status, feel free to reach out to our customer support.
If you see a charge but believe you do not have an active subscription, please check your account status by logging into your profile on our website. If the issue persists, reach out to our customer support team with your details, and they will assist you in clarifying the charge.
If you're unable to receive a refund directly from Next Level Office Co, consider reaching out to their customer service team again for further assistance or clarification. Additionally, you may explore escalating your inquiry within their support system to ensure it is reviewed thoroughly. Checking your account details for any relevant information or updates can also be helpful.
If Next Level Office Co refuses to issue a refund, consider reviewing their refund policy for more insights on eligibility and terms. You may also want to contact their customer support again to clarify your situation or explore possible alternatives. Additionally, double-check your account details to ensure all information aligns with their records.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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