How to Get a NHTI Advising Refund

• Proof of Payment: Have your transaction receipt or email confirmation showing the date and amount of your payment to NHTI Advising.
• Account Information: Your student ID number or account number associated with NHTI Advising to verify your identity.
• Refund Request Form: Obtain and fill out the specific refund request form required by NHTI Advising, detailing the reason for your refund.
• Documentation of Services Used: Any emails or records of services rendered (e.g., advising sessions or workshops) to support your refund reason.
• Transaction ID: Provide the transaction ID for the payment you are seeking a refund for, which can usually be found in your confirmation email.
• Communication Records: Copies of prior communication with NHTI Advising regarding your refund inquiry, including dates and representatives spoken to.
• Reason for Refund: A clear explanation outlining the reason for your refund request, whether it’s due to a scheduling conflict, dissatisfaction with services, or other valid reasons.

NHTI Advising provides personalized academic advising services designed to assist students in navigating their educational journeys. Understanding your rights and eligibility for refunds is important as you engage with these services. Refund eligibility may apply in certain situations based on the nature of the advising sessions and your individual circumstances.

• Class Cancellation: If an advising session is canceled by NHTI Advising, you may qualify for a refund for that specific session.
• Service Dissatisfaction: If you feel that the service provided did not meet the standards expected within the scope of the advising, submitting feedback may lead to a review that could influence potential refunds.
• Account Management Issues: If there are discrepancies in your account, such as incorrect billing for sessions, you might be eligible to discuss adjustments or clarifications that could include a refund.
• Change in Enrollment Status: If your enrollment status changes and you are unable to utilize the services for which you have been billed, discussing your situation with NHTI Advising may lead to eligibility for a refund in some cases.
• Miscommunication: If there was a misunderstanding regarding the services provided or the billing process, addressing these concerns could help clarify your eligibility for a refund.

At NHTI Advising, we understand that circumstances can change, leading to various situations where a refund might be necessary. Below are some real user scenarios highlighting how students and clients have successfully navigated refund processes for various services offered by NHTI Advising.

• Course Withdrawal: After enrolling in a course, a student realized they had a scheduling conflict with their work commitments. Upon contacting NHTI Advising, they discussed their option to withdraw and received a prompt refund for the unused portion of the course fees.
• Membership Program Cancellation: A client enrolled in an academic support membership found that they needed to pause their studies for personal reasons. After reaching out to the advising team, they smoothly canceled their membership and were issued a refund for the remaining months of service.
• Event Registration Adjustment: An individual registered for a career workshop but later learned of a family obligation on the scheduled date. After communicating with NHTI Advising, they were able to transfer their registration to a future event and received a partial refund for the original registration fee.
• Billing Clarification: A student noticed a discrepancy in the billing for their one-on-one advising sessions. After providing details to NHTI Advising, they received a clear explanation of the charges and were issued a refund for an incorrect fee due to a scheduling change that was overlooked.

Tracking your refund status at NHTI Advising is made straightforward through various communication channels and tools. By following these steps, you can efficiently stay updated on your refund progress.

• Check Your Email: NHTI Advising sends email notifications regarding your refund status. Look for emails from nhtiadvising@allisongill.net, which will include updates like approval confirmations and estimated processing times.
• Utilize the Mobile App: If you have the NHTI Advising mobile app, you can receive in-app notifications about your refund. Make sure notifications are enabled to get real-time updates.
• Access Your Account Dashboard: Log in to your account on the NHTI Advising website and navigate to the Billing Section. Here you can view the status of your refund, including any pending or processed transactions.
• Order History: Check the Order History section in your account settings. This section provides detailed insights into each transaction, including any refunds issued and their current status.
• Refund Progress Information: NHTI Advising provides detailed information about the refund process in the notifications and within your account. Look for updates like "Refund Requested," "In Process," or "Refund Completed" to understand where your refund stands.
• Customer Support: If you need further assistance, reach out to NHTI Advising’s customer support via the contact form on their site. They can provide personalized updates based on your specific situation.