It's not uncommon for individuals to overlook billing until an unexpected charge prompts concern, such as an automatic subscription renewal. This guide is designed to clarify how NHTI Advising refunds operate, detailing eligibility criteria and providing step-by-step instructions for requesting a refund efficiently. Our aim is to ensure you feel confident and informed as you navigate the process of retrieving your money.
What You Should Prepare Before Applying For Refund
Student ID Number - Ensure you have your NHTI student ID ready for identification purposes.
Transaction ID - Locate the transaction ID from your payment confirmation email for reference.
Proof of Payment - Gather your original receipt or bank statement showing the payment made for the advising services.
Documentation of Service - Have any correspondence or documentation regarding the advising service you received that supports your refund request.
Refund Request Form - If applicable, fill out the NHTI Refund Request Form available on their website.
Explanation of Reason for Refund - Prepare a clear explanation for why you are requesting the refund, including relevant details about the advising service.
Contact Information - Ensure your current contact details are included in your refund request for follow-up purposes.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
Check
7-10 working days
Cash
Refunded immediately
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from NHTI Advising
NHTI Advising provides specialized services aimed at supporting students' academic and career pathways. Understanding your rights as a user is essential to ensure you have clarity regarding the potential for refunds under specific circumstances related to the services offered.
The following situations may qualify for a refund from NHTI Advising:
Service Not Rendered: If a scheduled advising session was not conducted and no alternative arrangements were made, this may be a reason for requesting a refund.
Program Change: If there has been a significant change in your academic program or status that affects your need for advising services, this could be considered for a refund.
Incorrect Billing: In situations where a user believes they have been billed incorrectly for services that were not utilized, eligibility for a refund may be assessed.
Session Cancellation by NHTI Advising: If an advising session was canceled by NHTI Advising and not rescheduled, users may inquire about refund possibilities.
Service Dissatisfaction: If users feel that the advising services did not meet their expectations based on the outlined offerings, they may want to discuss their options for a potential refund.
In all cases, it is advisable to consult the specific terms and conditions provided by NHTI Advising regarding refunds, as these can vary based on individual circumstances and agreements.
Step-by-Step Process to Request Your NHTI Advising Refund Like a Pro
If you purchased through isodocumentation.com:
Visit the isodocumentation.com website.
Log into your account using your credentials.
Navigate to the Account Settings section.
Find and select the Billing History option.
Locate the transaction you wish to get a refund for.
Click on Request Refund next to the transaction.
In the messaging area, mention that the subscription renewed without notice.
Submit the request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find your NHTI Advising subscription in the list.
Tap on the subscription and select Report a Problem.
Choose the reason for the refund; emphasize that the renewal was unexpected.
Submit your request and check your email for updates.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the upper left corner.
Select Account.
Tap on Purchase History.
Find the transaction for your NHTI Advising service.
Tap on the transaction and select Request a Refund.
In the comment field, mention that the subscription was not intended to renew.
Follow any additional prompts to complete the request.
If you purchased through Roku:
Log into your Roku account through a web browser.
Navigate to the Manage Account section.
Select Billing.
Locate your NHTI Advising subscription.
Click on Unsubscribe if required.
Find an option to Contact Support for refund inquiries.
In your message, mention that the subscription renewed automatically and you were unaware.
Submit your message and check for a response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund of [Amount] due to [describe reason].
If applicable, I have attached relevant documentation for your reference.
Could you please confirm the receipt of this email and provide an update within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted, but not yet reviewed.
Please allow up to 5 business days for processing.
Processing
The refund is currently being processed by our team.
Refunds typically take 3-7 business days to complete.
Refunded
The refund has been approved and funds have been returned.
Check your account; funds should appear within 3-5 business days.
Partially Refunded
A portion of your payment has been refunded.
You will receive the partial amount in your account shortly.
Completed
The refund process is finished; no further action is needed.
Your transaction has been fully processed, and you are all set.
Canceled
The refund request was canceled, either by you or our team.
Please check if you need to submit a new request if you still seek a refund.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At NHTI Advising, users often interact with various educational services and platforms leading to a range of queries about refunds. Here are some realistic scenarios where users successfully claimed their refunds:
Course Cancellation: A student registered for a workshop that was later cancelled due to low enrollment. After receiving a notification, they promptly contacted NHTI Advising to request a refund, which was processed efficiently given the workshop's cancellation.
Accidental Enrollment: A user accidentally enrolled in two similar courses and realized the mistake after payment was processed. Upon reaching out to NHTI Advising for assistance, they explained their situation and successfully received a refund for the additional course.
Program Change: A learner decided to switch from a full certificate program to individual courses for more flexibility. After verifying their new plan with NHTI Advising, they inquired about the fees already paid and were able to secure a refund for the difference in costs.
Technical Issues: An online tutoring session was disrupted due to technical difficulties that affected several participants. Users who experienced these issues contacted NHTI Advising and, after confirming the disruptions, were granted refunds for their session fees.
The Easiest Way to Get a NHTI Advising Refund
If you're frustrated trying to get a refund from NHTI Advising—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with NHTI Advising is a straightforward process designed to keep you informed every step of the way. Here’s how you can efficiently monitor your refund progress:
Check Your Email: NHTI Advising sends out email updates regarding your refund status. Look for emails titled 'Refund Update' or 'Refund Processed' which will provide specific information about the current status and expected timelines.
Utilize the NHTI Advising Mobile App: If you’re using the NHTI mobile app, navigate to the 'Account' section and select 'Refunds' to see real-time updates on your refund status. Notifications within the app will also alert you to any changes.
Visit the Account Dashboard: Log in to your NHTI Advising account and navigate to the 'Order History' section. Here, you will find a detailed overview of all past transactions, including your refund status and any associated notes from the advising team.
Billing Section Insights: Within your account settings, go to the 'Billing' section where you can find a comprehensive view of your financial activities, including pending and completed refunds, along with the dates processed.
Monitor Refund Progress: NHTI Advising provides clear information about the stages of your refund, from initiation to approval and final processing. Be sure to check for any status updates to your refund timeline.
FAQ
If you forgot to cancel your NHTI Advising services before the deadline, unfortunately, we cannot accommodate refunds for those charges. We recommend reviewing our cancellation policy to ensure you are aware of the deadlines in the future. If you have any further questions, please feel free to reach out to our support team for assistance.
Typically, refunds from NHTI Advising are processed within 5 to 10 business days once approved. However, the time it takes for the refund to appear in your account may vary depending on your bank or financial institution.
If you see a charge but do not have an active subscription, please double-check your account for any possible trial subscriptions or previous activities. If you still believe the charge is in error, contact NHTI Advising support with your account details for further assistance.
If you are unable to secure a refund directly from NHTI Advising, consider reaching out to their customer service team for further assistance. You might also explore escalating your inquiry within their support system or reviewing your account details for any applicable options that may be available. Maintaining clear communication can often help in navigating the refund process.
If NHTI Advising refuses to issue a refund, you may want to carefully review their refund policy for any specific terms that apply to your situation. Additionally, consider reaching out to their support team again for clarification or further assistance. Reviewing your account details and any related communications may also help in understanding the decision.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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