Navigating unexpected charges can be frustrating, especially when it comes to services like NHTI Advising. Many users only think about billing when an automatic subscription renewal catches them off guard. This guide aims to clarify how NHTI Advising refunds work, who is eligible for a refund, and the straightforward steps to request your money back swiftly. Our goal is to provide you with all the information you need to make the process as smooth as possible.
What You Should Prepare Before Applying For Refund
Proof of Payment: Gather any receipts or transaction confirmations related to your consultation or service session with NHTI Advising.
Account Information: Have your NHTI Advising account details ready, including your username and any relevant student ID numbers.
Refund Request Form: Complete any specific refund request form provided by NHTI Advising, if applicable.
Session Details: Document the date and time of the advising session, along with the name of the advisor.
Reason for Refund: Prepare a clear, concise explanation of why you are requesting a refund, referencing any dissatisfaction with the service.
Communication Records: Include any email or message exchanges you had with NHTI Advising regarding the service or refund request.
Transaction ID: Note the transaction ID associated with your payment for easy reference.
Policy Compliance: Review NHTI Advising's refund policy to ensure your request complies with their guidelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
Electronic Check
7-10 working days
Cash Payments
10-14 working days
Wire Transfer
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from NHTI Advising
NHTI Advising provides personalized academic advising and support services to help students navigate their educational pathways. Understanding your eligibility for a refund involves recognizing the specific scenarios under which you might request one, based on the services offered and your individual situations.
If you find yourself needing clarification on refund eligibility, consider the following situations that may apply to your account:
Service Change Requests: If you requested a change in your advising service or a different advising package prior to your scheduled session, you may be eligible for a refund based on the terms of the new service.
Appointment Cancellations: If you canceled an advising appointment within the allowable notice period and your payment was processed, you might qualify for a refund for that session.
Service Misalignment: Should there be a mismatch between the service you expected and what was provided, you could inquire about potential refund eligibility based on provided terms and descriptions.
Technical Difficulties: If you experienced significant technical issues preventing you from accessing the advising services, this situation might be grounds for a refund request depending on the nature and length of the disruption.
As policies may vary, it is recommended to review NHTI Advising’s specific refund policy or reach out directly to their support team for detailed information regarding your unique circumstances.
Step-by-Step Process to Request Your NHTI Advising Refund Like a Pro
If you purchased through NHTI Advising.com:
Navigate to the Customer Support section on outsideswipe.com.
Click on Submit a Request.
Choose Billing Issues from the dropdown menu.
In the description box, state your request for a refund and mention that you were unaware of the renewal.
Include your membership details such as your email and the date of the transaction.
Submit the form and wait for a response within 5-7 business days.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top.
Select Subscriptions.
Find your membership for NHTI Advising.
Tap Cancel Subscription (if it's still active) and then tap on Report a Problem.
Select the option that best relates to refunds and emphasize you were not using the account.
Provide any additional details to support your case, then submit the request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three horizontal lines) in the upper left corner.
Select Account.
Scroll down to Purchase History.
Find the NHTI Advising transaction and tap on it.
Choose Report a Problem.
Indicate that you'd like a refund and point out that the subscription renewed without notice.
Complete the required fields and submit the request.
If you purchased through Roku:
Visit the Roku website and log into your account.
Go to the My Account section.
Find the NHTI Advising subscription under your subscriptions.
Select Manage Subscription.
Look for the Request a Refund option and click on it.
Justify your refund by mentioning that the service was not used this billing period.
Follow the prompts to complete your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
If applicable, I have attached the necessary documentation to support my request.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
Your request is in the queue for processing. Please allow up to 3 business days for review.
Processing
Your refund is currently being processed.
Refund is in progress. You should receive an update within 5 business days.
Refunded
Your refund has been successfully issued back to your original payment method.
Funds should appear in your account within 3-5 business days, depending on your bank.
Partially Refunded
A portion of your refund request has been approved and processed.
You will receive the partially refunded amount within 3-5 business days.
Completed
All refund processes related to your request are finalized.
Your refund request is fully resolved. No further action is needed.
Canceled
Your refund request has been canceled and will not be processed.
Please contact us if you believe this was done in error.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At NHTI Advising, users often navigate various situations that may lead to refund requests due to changes in their academic or financial circumstances. Below are some real user scenarios that illustrate how refunds were successfully claimed.
Withdrawal from a Course: A student decided to withdraw from a course a week before the semester started. After confirming their eligibility for a refund based on the institution’s policy, they promptly submitted a refund request online and received the funds back within a few days.
Adjustment of Financial Aid: A student’s financial aid package changed unexpectedly, resulting in an overpayment for their tuition. They contacted NHTI Advising to clarify their account status and, upon verification, successfully claimed a refund reflecting the adjusted tuition charges.
Change in Enrollment Status: After switching from a full-time to a part-time program, a student discovered they had overpaid for their tuition. They worked with an NHTI Adviser to reassess their tuition fees, leading to a smooth refund process for the difference in charges.
Service Credit Application: A user realized they had credits remaining from a prior semester that could be applied to their tuition. After reviewing their account with an adviser, they applied for a refund based on these credits, and it was resolved efficiently, leading to a refund issued directly to their account.
The Easiest Way to Get a NHTI Advising Refund
If you're frustrated trying to get a refund from NHTI Advising—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with NHTI Advising can be a seamless process if you know where to look and what to expect. Here are some efficient ways to stay updated on your refund progress:
Check Your Email Regularly: NHTI Advising sends email notifications regarding your refund status. Make sure to monitor your inbox for any updates, and check your spam folder just in case.
Utilize the Mobile App: If you have the NHTI Advising mobile app, you can easily check your refund status via the app. Navigate to the 'Notifications' section for the latest updates.
Access the Account Dashboard: Log into your NHTI Advising account and visit the 'Account Dashboard.' Here, you can view all recent activity, including the status of your refund.
Review the Order History: Your order history contains detailed records of previous transactions. Locate the refund request to see its current status and any relevant notes.
Visit the Billing Section: In the 'Billing' section of your account, you will find a dedicated area for refunds. This section outlines the progress of your refund, including expected completion dates.
Contact Customer Support: If you have not received updates after a reasonable timeframe, consider reaching out to NHTI Advising's customer support team for assistance. They can provide specific details regarding your refund request.
FAQ
Unfortunately, if users forget to cancel their subscription on time, refunds typically cannot be processed for the period that has already been billed. It's important to keep track of cancellation deadlines to avoid any unintended charges. For specific inquiries or concerns, contacting customer support can provide further assistance.
Refunds from NHTI Advising typically take 5 to 10 business days to process. The exact timing can vary based on your bank or payment method. Please allow for additional time for the funds to appear in your account after the processing period.
If you notice a charge but do not have an active subscription, please check the account linked to the payment to ensure that it is not associated with any previous subscriptions. If the charge still appears unclear, contact NHTI Advising support directly through their designated customer service channels for assistance in resolving the issue.
If you are unable to receive a refund directly from NHTI Advising, consider reaching out to customer service again for further assistance. You may also explore the option of escalating your inquiry within the support system to seek additional help. Reviewing your account details and any associated policies may provide further clarity on your situation.
If NHTI Advising refuses to issue a refund, you may want to review their refund policy to ensure that your request aligns with their guidelines. Additionally, consider reaching out to their support team again for further clarification or assistance regarding your account details.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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