It's common for users to overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal for Night™・Sleep Sounds・Fan Noise. This guide is designed to provide clarity on how refunds work for this app, who qualifies for a refund, and the simple steps you can take to request your money back promptly. With this information, navigating the refund process will be easier and more efficient, ensuring you feel supported every step of the way.
What You Should Prepare Before Applying For Refund
Account email associated with your Night™・Sleep Sounds・Fan Noise subscription.
Transaction ID for the purchase you wish to refund, which can be found in your app store receipt or Night™ account.
Purchase date to verify the timing of your transaction against the refund policy.
Any emails or confirmations received from Night™ regarding your purchase.
A detailed reason for the refund, explaining issues like dissatisfaction with the sound quality, app performance, or billing errors.
If applicable, include screenshot evidence of app issues or malfunctions that support your refund request.
Check if your subscription is still within the refund period specified in the Night™ refund policy.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Night™・Sleep Sounds・Fan Noise
At Night™・Sleep Sounds・Fan Noise, users have specific rights pertaining to their subscription and services. Understanding these rights can help clarify whether a refund may be possible under certain circumstances. The app offers digital audio services that aim to assist users in achieving better sleep through various soundscapes. Refund eligibility is typically assessed based on the subscription model and user interactions with the app.
Subscription Cancellation: If a user cancels their subscription during a billing cycle, they might be eligible for a refund for any unused portion of their subscription, depending on the timing and terms of the cancellation.
Service Quality Issues: If a user experiences significant technical issues that prevent access to the primary features of the service, they may wish to inquire about eligibility for a refund.
Unexpected Charges: In cases where users notice a charge that does not align with their subscription plan or usage, they may qualify for a refund after clarifying the nature of the charge with customer support.
Trial Period Conversion: Users who transition from a free trial to a paid subscription may check their account status to understand their billing and determine if a refund is applicable.
Account Management Discrepancies: If users encounter discrepancies in their subscription status or billing history, they might be eligible for adjustments, potentially including refunds, contingent upon resolution with customer support.
To explore refund eligibility, users are encouraged to refer directly to the app's help section or reach out to customer support for accurate guidance tailored to their specific account situation.
Step-by-Step Process to Request Your Night™・Sleep Sounds・Fan Noise Refund Like a Pro
If you purchased through the Night™・Sleep Sounds・Fan Noise website:
Visit the Night™・Sleep Sounds・Fan Noise website and log in to your account.
Navigate to the 'Account Settings' or 'Billing' section.
Locate the section labeled 'Subscription Management' or 'Billing History.'
Find the specific subscription you want a refund for and click on it.
Select the 'Request Refund' option, if available. If not, locate the customer service contact information.
Compose a message mentioning that the subscription "renewed without notice" and state that the account was "unused during the subscription period."
Submit your refund request and ensure to keep a copy of the confirmation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select 'Subscriptions' from the list of options.
Find the Night™・Sleep Sounds・Fan Noise subscription in the list.
Tap on the subscription and choose 'Cancel Subscription.'
Sign in with your Apple ID and find the transaction for the Night™ subscription.
Select 'Report a Problem' and phrase your message to emphasize "the subscription renewed automatically without prior notice" and that you "do not wish to continue using the service."
Submit the report and wait for a response regarding the refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap your profile icon in the upper right corner.
Select 'Payments & Subscriptions' from the menu.
Tap 'Subscriptions' to see your active subscriptions.
Locate the Night™・Sleep Sounds・Fan Noise subscription and tap on it.
Select 'Cancel Subscription' to stop any future payments.
Find the transaction for the subscription in your order history.
Click on 'Request a Refund' and use messaging that states "the subscription renewed without my consent" or that you "did not use the service more than a few times."
Complete the request form and submit.
If you purchased through Roku:
Turn on your Roku device and navigate to the Home screen.
Scroll down to 'Streaming Channels' and click on 'Manage My Subscriptions.'
Find the Night™・Sleep Sounds・Fan Noise subscription in the list of active subscriptions.
Locate the 'Contact Us' section and choose the option for billing issues.
Submit a request mentioning that the "subscription was renewed without notice" and that you have not used the service extensively.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Night™・Sleep Sounds・Fan Noise for Refund
I am writing to request a refund regarding a recent billing situation. The details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached the necessary documentation to support my request.
Could you please confirm receipt of this email and provide an update on my refund request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
You will be notified once this status changes. Please allow up to 5 business days for processing.
Processing
Your refund is currently being processed by our system.
Funds may take 3-7 business days to reflect in your account, depending on your bank.
Refunded
Your refund has been approved and the amount has been credited back to your original payment method.
Check your account to see the funds. This generally occurs within 5 business days.
Partially Refunded
Not all of your refund request has been approved. A portion has been credited back.
You will see a partial refund in your account, with an explanation sent to your email.
Completed
Your refund process has been finalized. No further action is required.
You should see the final amount in your account. Enjoy your night sounds!
Canceled
Your refund request has been canceled, usually due to inactivity or failure to meet policy requirements.
You may contact support for assistance if you believe this is in error.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Below are several real user scenarios demonstrating how customers successfully claimed refunds from Night™・Sleep Sounds・Fan Noise:
Subscription Upgrade Misunderstanding: A user upgraded their plan to access additional sound features during a promotional period. After realizing they preferred the original version, they contacted support within 14 days and were able to receive a refund for the upgrade, allowing them to revert to the standard plan without hassle.
Accidental In-App Purchase: A customer accidentally purchased a premium sound pack while browsing the app. After quickly reaching out to customer support, they explained the situation and were issued a refund promptly, as they had not yet downloaded the sounds.
Technical Issue with App Functionality: A user encountered a technical glitch that prevented them from controlling the sound settings effectively. After reporting the problem to Night™・Sleep Sounds・Fan Noise, they were offered a refund for their last month's subscription fee as a goodwill gesture while the issue was being resolved.
Service Cancellation Confirmation: After deciding to pause their subscription, a user received a notification about the next billing cycle. They confirmed their cancellation with customer support before being billed, and as an added measure, were offered a refund for a recent charge made while waiting for confirmation of the cancellation.
The Easiest Way to Get a Night™・Sleep Sounds・Fan Noise Refund
If you're frustrated trying to get a refund from Night™・Sleep Sounds・Fan Noise—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status for purchases from Night™・Sleep Sounds・Fan Noise is a straightforward process. Here are some efficient ways to keep tabs on your refund progress:
Email Notifications: After you initiate a refund, watch your email for updates. Night™ sends confirmation emails once your refund request is received and additional notifications when it is processed. Be sure to check your spam or junk folder if you don’t see them in your inbox.
In-App Notifications: If you use the Night™ app, you will receive in-app notifications regarding your refund status. Open the app and check the notification section regularly for any updates or messages related to your refund.
Account Dashboard: Log into your Night™ account on the website and navigate to your Order History. Here, you can view the status of your recent orders, including any refunds that have been processed or are pending.
Billing Section: Within your account settings, the Billing Section provides detailed information about your payments. Click on this area to see if your refund has been processed, as it will update to reflect the changes.
Estimated Refund Time: Once you check the refund status, Night™ typically provides an estimated time frame for when you can expect the funds to reflect back in your account. This information is included in your confirmation email and accounted for in your order history.
FAQ
If you forgot to cancel your subscription on time, refunds are typically not available. We recommend checking the terms of service for specific details about your subscription and how to manage it in the future. If you have further questions, reaching out to customer support may provide additional assistance.
Refunds typically take 5 to 10 business days to process, depending on your financial institution. Once the refund is initiated, you may see the funds reflected in your account within this timeframe.
If you see a charge but do not have an active subscription, please check the app store or payment platform associated with your account for any past subscriptions or transactions. You can also review your purchase history and, if necessary, reach out to the support team of your app store for further assistance.
If you are unable to receive a refund directly from Night™・Sleep Sounds・Fan Noise, consider reaching out to their customer service team once more to clarify your inquiry. You can also ask to escalate your request within their support system for further assistance. Additionally, reviewing your account details may provide insights into your situation and any available options.
If Night™・Sleep Sounds・Fan Noise refuses to issue a refund, you may want to review their refund policy to ensure you understand the guidelines. Additionally, consider reaching out to their support team again for further clarification on your request. Checking your account details for any overlooked information might also help clarify the situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)