Many users often overlook billing matters until an unexpected charge catches them by surprise, such as an automatic subscription renewal. This guide is designed to help you understand the refund process for Nimble Beauty, including who is eligible for a refund and the straightforward steps to request your money back promptly. Our aim is to make this process as simple as possible, ensuring you can manage your subscription with confidence.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number from your confirmation email or your Nimble Beauty account.
Transaction ID: Have the specific transaction ID ready, which can be found in your payment receipt.
Items for Return: List all products you wish to return, including their names and quantities.
Condition of Products: Ensure that items are in their original, unopened condition for eligibility.
Reason for Refund: Prepare a clear explanation of why you are requesting a refund, such as product dissatisfaction, delivery issues, or incorrect items.
Account Information: Confirm your account details, including your registered email address associated with Nimble Beauty.
Photos (if needed): Take clear photos of any damaged or incorrect items to support your refund request.
Previous Correspondence: Keep track of any prior communications with Nimble Beauty regarding your issue, including emails or chat transcripts.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Afterpay
5-10 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Nimble Beauty
Nimble Beauty provides a platform for personalized beauty and wellness solutions, focusing on user satisfaction and ensuring that each experience meets individual needs. Users may have specific rights regarding refunds based on their unique circumstances with their products or services. Understanding the context of your subscription or order can help clarify your eligibility for potential refunds.
Product Defects or Issues: If a physical product purchased from Nimble Beauty is found to be defective or not as described, customers may qualify for a refund. This typically requires notifying customer support within a reasonable time after receiving the product.
Subscription Cancellations: For users who have subscribed to a monthly service, a cancellation request made before the billing cycle renews may allow for a refund for that upcoming charge. It is essential to check the subscription status and cancellation policies.
Unsatisfactory Service: If the service provided does not meet the expectations set during the initial signup, users might inquire about potential eligibility for a refund. Engaging with customer support to express concerns can be a way to explore this option.
Timing of Requests: Requests for refunds should generally be made within a specific timeframe from the date of purchase or service, which might influence eligibility. Check the specific policies attached to your purchase.
It is advisable to refer to Nimble Beauty's official refund policy or contact their customer service for tailored assistance regarding your unique situation and to clarify any further questions you may have.
Step-by-Step Process to Request Your Nimble Beauty Refund Like a Pro
Scroll down to the bottom of the homepage and click on "Contact Us".
Fill out the contact form with the following details:
Your name and email address associated with the account.
Description of the issue:
Mention that the subscription renewed without notice.
Emphasize that the account was unused.
Submit the form and wait for a response, usually within 24-48 hours.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and select your Nimble Beauty subscription.
Scroll down and tap on Report a Problem.
Choose “I didn’t authorize this purchase” or “Item didn't work as expected” from the options.
In the comments, mention that the subscription renewed without notice and provide any relevant details.
Submit your request for a refund.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find and select your Nimble Beauty subscription.
Tap on Manage, then choose Refund.
In the refund request, emphasize that the account was unused.
Submit your refund request.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Click on Manage your subscriptions.
Select your Nimble Beauty subscription from the list.
Click on Report a Problem.
In the description, mention that the subscription renewed without notice or that it was not actively in use.
Submit the request for review and await their response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation to support my request.
Please confirm receipt of this email and the status of my request within 3-5 business days.
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
This status means we are evaluating your request and you will receive an update within 3-5 business days.
Processing
Your refund request is currently being processed.
This indicates that we have approved your refund and are working on issuing it, which can take an additional 3-7 business days.
Refunded
Your refund has been successfully issued.
You should see the refunded amount reflected in your account within 5-10 business days, depending on your bank's processing times.
Partially Refunded
A portion of your refund has been issued.
This means that only part of the total amount has been refunded. Check your email for details about the amount refunded.
Completed
Your return and refund process is fully completed.
You are all set! Your refund has been processed, and you have confirmed receipt. Thank you for shopping with us!
Cancelled
Your refund request has been cancelled.
If this was a mistake or you need further assistance, please contact our customer service.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Nimble Beauty prides itself on providing convenient beauty solutions, but occasionally users may need to address refund situations. Here are some realistic scenarios where users successfully claimed refunds:
Subscription Plan Downgrade: A user realized that their current subscription plan included more services than needed. After contacting customer support to downgrade to a more suitable plan, they were pleased to receive a refund for the unused portion of their previous plan, ensuring they only paid for what they truly wanted.
Product Satisfaction Guarantee: A user ordered a skincare product that did not meet their expectations. After reaching out to Nimble Beauty’s customer service to discuss their experience, they appreciated the hassle-free return policy and received a full refund for the product in question.
Gift Card Refund Request: A user received a gift card for Norah’s Nature, but upon realizing they could not find suitable products for their skincare needs, they reached out for assistance. Nimble Beauty’s support team processed a refund for the gift card balance, ensuring the user was satisfied with their experience.
Order Shipping Delay: After placing an order, a user discovered that the shipping was delayed beyond the expected timeframe. Upon informing customer support of the issue, they quickly facilitated a refund for the shipping cost, thereby maintaining the user's trust in their services.
The Easiest Way to Get a Nimble Beauty Refund
If you're frustrated trying to get a refund from Nimble Beauty—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
At Nimble Beauty, we understand that keeping track of your refund status is essential for your peace of mind. Here’s how you can efficiently monitor your refund progress.
Check your email notifications: After initiating a refund, you will receive emails updating you on its status. Look for messages from Nimble Beauty in your inbox, particularly those titled "Refund Update" to stay informed on the progress.
Visit your account dashboard: Log in to your Nimble Beauty account and navigate to the “Order History” section. Here, you can find details about your orders and the status of any refunds that are pending or completed.
Utilize the mobile app: If you’re using the Nimble Beauty mobile app, head to the “Account” tab. You’ll find a dedicated section for tracking refunds where you can see real-time updates.
Check the billing section: In your account settings, the “Billing” area provides a detailed breakdown of transactions, including any pending refunds, allowing you to track the amount and expected return timeframes.
Follow the refund progress: Our system shows detailed stages of your refund processing — from submission to approval and disbursement. Stay updated through notifications displayed on your account dashboard.
Contact our customer support: If you have specific concerns or require additional information about your refund, reach out to our support team through the the app or website’s contact feature for personalized assistance.
FAQ
Refunds for subscriptions that were not canceled in time are typically not issued, as our policy requires cancellation before the renewal date. However, we encourage you to reach out to our customer support team for assistance, as we may be able to help address your situation.
Refunds from Nimble Beauty typically take 5 to 7 business days to process once your return is received and approved. However, the exact time may vary depending on your bank or payment method. Please monitor your account for updates during this period.
If you notice a charge but do not have an active subscription, please check your account details to verify your subscription status. If you still have questions, contact Nimble Beauty's customer support with your order information for further assistance.
If you're unable to obtain a refund directly from Nimble Beauty, consider reaching out to their customer service team again for further assistance. Additionally, you may want to explore escalating your inquiry within their support system to ensure your concerns are thoroughly addressed. It's also helpful to review your account details for any relevant information that could assist in your request.
If Nimble Beauty declines to issue a refund, you may want to review their refund policy to ensure your request aligns with their guidelines. Additionally, consider reaching out to their customer support team again for further clarification or to discuss your specific situation. Checking your account details might also provide insights into your order and refund eligibility.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)