Unexpected charges can be a source of frustration, especially when they pop up during billing cycles—like a No-show Fee from Cortico Health. This guide is designed to clarify how these fees work, who is eligible for refunds, and the straightforward steps to request your money back. We understand that navigating these processes can be confusing, so our aim is to provide you with the support you need to efficiently resolve this matter.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your registered email address and account username linked to your No-show Fee account for verification purposes.
Transaction ID: Locate the specific transaction ID associated with the no-show fee charge to facilitate tracking.
Date of Service: Have the date of the missed appointment clearly noted, as it will be required to assess your request.
Cancellation Confirmation: Include any email or notification confirming the cancellation of your appointment, as proof of intent.
Communication Records: Gather any correspondence with No-show Fee regarding the missed appointment or your efforts to cancel.
Documentation of Fees: Download or screenshot your billing history from No-show Fee, highlighting the no-show fee in question.
Refund Reason: Prepare a clear explanation for why you are requesting a refund, which should include circumstances surrounding the no-show.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
Debit Card
3-5 working days
PayPal
5-7 working days
Bank Transfer
7-10 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Venmo
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from No-show Fee
No-show Fee is dedicated to providing users with a clear understanding of their rights and eligibility regarding potential refunds. As a service that focuses on managing appointments and minimizing no-show occurrences, it is important for users to know the specific situations in which they may be eligible for a refund. Refund eligibility is determined by various factors related to the nature of the services rendered and the specific policies that govern the No-show Fee system.
Users might qualify for a refund under the following circumstances:
Cancellation Policy Adherence: If you cancel your appointment within the designated grace period outlined in No-show Fee's cancellation policy, you may be eligible for a refund of the no-show fee.
Appointment Rescheduling: If you rescheduled your appointment properly and met all outlined criteria, you may qualify for a refund of any fees incurred from the original appointment.
Inaccurate Appointment Records: In cases where there are discrepancies in your appointment records that resulted in an incorrect no-show fee being charged, you may be eligible for a refund following verification of the correct appointment details.
Service Not Rendered: If you did not receive the service due to a fault on the part of the service provider, such as their inability to fulfill the appointment, you may qualify for a refund of the fee related to that no-show.
Understanding these criteria can help you navigate the refund process more effectively. For personalized assistance, please reach out to No-show Fee's support team to discuss your specific situation.
Step-by-Step Process to Request Your No-show Fee Refund Like a Pro
If you purchased through Cortico.health:
Visit the Cortico Health website and log into your account.
Navigate to the Account Settings section, typically found in the top right corner.
Select Billing Information from the menu.
Look for the No-show Fee subscription and click on Details.
Click on the Request Refund button.
In the message field, mention that the subscription renewed without advance notice.
Submit your request and keep an eye on your email for confirmation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the No-show Fee subscription you want to refund.
Tap on Report a Problem or select Cancel Subscription (if necessary).
Choose Request Refund from the options available.
When prompted, clarify that the subscription was paid without notice.
Submit the request and check your email for any follow-up communication.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your Profile Icon in the top right corner.
Select Payments & Subscriptions.
Choose Subscriptions and find the No-show Fee subscription.
Tap on Manage and select Cancel Subscription.
Proceed to the refund request section.
In the messaging field, state that charges were applied without prior notification.
Submit your request and monitor for confirmation via email.
If you purchased through Roku:
Navigate to the Roku website and log into your account.
Locate the Manage Account section from the main menu.
Select Subscriptions and find the No-show Fee entry.
Click on More Info next to the subscription.
Find the Request Refund option and click it.
Mention that the subscription renewed unexpectedly.
Submit your request, and check your email for a follow-up.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to bring to your attention a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount]. I have attached any relevant documentation for your review.
I kindly ask for confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
You will be notified once the refund process begins, usually within 24 hours.
Processing
Your refund is currently being reviewed and processed.
This stage can take up to 3-5 business days, depending on the review. Wait for an update.
Refunded
The refund has been completed and funds returned to your account.
You should see the transaction in your account shortly, but it can take up to 5 business days.
Partially Refunded
A portion of your original payment has been refunded.
Only a part of your no-show fee was refunded; check your transaction for details.
Canceled
Your refund request has been canceled, and no money will be returned.
If you believe this is a mistake, contact customer support.
Completed
The refund process is fully complete and transaction finalized.
You have successfully received your refund, and there are no outstanding issues.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Refunds are a vital part of account management for users of No-show Fee, especially in instances that arise from typical client interactions with the service. Below are some realistic scenarios where users successfully claimed refunds after encountering specific situations.
A Last-Minute Cancellation: Jane had to cancel her appointment with a healthcare provider due to a sudden work obligation. After notifying the provider through No-show Fee's platform, she received confirmation of her cancellation. When she noticed a no-show fee on her account, she reached out and successfully received a refund for that charge due to her timely cancellation.
Technical Glitch on Scheduling: Mark wanted to reschedule an important consultation but experienced a technical glitch in the app that prevented him from doing so. After reaching out to No-show Fee's customer support, they verified the issue and promptly issued a refund for the no-show fee that had been mistakenly applied during the scheduling mishap.
Missed Notification: Sarah had an appointment scheduled but didn't receive the reminder notification due to an issue with her email settings. Upon realizing the missed appointment, she contacted No-show Fee to explain the situation. The support team reviewed her account and processed a refund for the no-show charge, acknowledging the communication hiccup.
Changes in Appointment Details: After booking her appointment via No-show Fee, Lisa noticed a change in the appointment time just days prior. Unable to make the new time, she promptly cancelled it. The service team reviewed her quick response and issued a refund for the no-show fee, as it fell under their policy regarding changes by the service provider.
The Easiest Way to Get a No-show Fee Refund
If you're frustrated trying to get a refund from No-show Fee—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with No-show Fee is straightforward and designed to keep you informed every step of the way. Here are some efficient ways to stay updated on your refund:
Email Notifications: Keep an eye on your inbox for email updates from No-show Fee regarding your refund status. These emails typically provide critical details, including approval status and estimated timelines for processing.
In-App Notifications: If you have the No-show Fee mobile app, check for in-app notifications. These alerts will provide real-time updates on your refund progress and any actions needed on your part.
Account Dashboard: Log into your No-show Fee account and navigate to the 'Billing' section. Here you can find a detailed overview of all transactions, including your refund request status and any pending actions.
Order History: Access the 'Order History' tab in your account settings to review your recent transactions. Click on the specific appointment to view detailed refund information and the current status.
Refund Details: When checking your refund status, No-show Fee provides transparency regarding the refund process, including whether it’s pending, approved, or completed. Look for these indicators to understand where your refund stands.
Customer Support: If you have questions about your refund status, reach out via the No-show Fee support portal, where you can submit inquiries and receive timely responses tailored to your case.
FAQ
Unfortunately, if you forgot to cancel your appointment by the designated cutoff time, the no-show fee will still apply. We encourage users to set reminders for future appointments to avoid these situations. If you have any further questions or need assistance, please feel free to reach out to our support team.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once the refund is initiated, it may take additional time for the funds to appear in your account. We appreciate your patience during this process.
If you see a charge but do not have an active subscription, please first check your email for any related communications regarding past subscriptions. Next, contact our customer support team with your account details and the transaction information, and they will assist you in resolving the issue.
If you are unable to obtain a refund directly from No-show Fee, consider contacting customer service again for further assistance. You may also explore options for escalating your request within their support system. Additionally, reviewing the details of your account and any applicable policies may provide insights into alternative solutions.
If No-show Fee refuses to issue a refund, you may want to review their refund policy to ensure you understand the specific conditions. Additionally, consider reaching out to their support team again for clarification or further assistance, as they may provide additional options or information based on your account details.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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