It's not uncommon for users to overlook billing details until an unexpected charge arises, such as an automatic subscription renewal. This guide aims to clarify how refunds work at Nominis Education SL (nominis.es), detailing eligibility criteria and providing clear steps to help you request your money back efficiently. We understand that navigating the refund process can be daunting, and we're here to ensure you have the information needed for a smooth experience.
What You Should Prepare Before Applying For Refund
Account Details: Your registered email address and account username on Nominis Education SL.
Transaction ID: The unique ID associated with your purchase, which can typically be found in your confirmation email.
Proof of Purchase: A copy of the invoice or payment receipt for the course or service purchased.
Course Details: Information about the specific course or service for which you are requesting a refund, including the course name and date of purchase.
Refund Reason: A detailed explanation of why you are requesting a refund, which may assist in facilitating the process.
Cancellation Confirmation: If applicable, documentation showing that you have cancelled your enrollment in the course or service prior to the refund request.
Correspondence Records: Any previous emails or communications with Nominis Education SL regarding your purchase or refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Nominis Education SL
Nominis Education SL offers educational services that often include subscriptions, courses, or digital materials aimed at enhancing learning experiences. Understanding your eligibility for refunds is essential to managing your account effectively. Refund considerations within Nominis Education SL are tied closely to the specific nature of the services provided and the terms set forth at the time of purchase.
Below are situations that might qualify for a refund when engaging with Nominis Education SL:
Course Non-Delivery: If a course you registered for was not delivered as advertised or was canceled by Nominis Education SL, you may be eligible for a refund.
Service Quality Concerns: In instances where the quality of the educational materials or services does not meet the standards outlined during the purchase, users could have grounds for a refund request.
Subscription Changes: If a user experiences significant changes in service terms or pricing that were not adequately communicated prior to renewal, they might inquire about refund options.
Billing Errors: Should there be discrepancies in the subscription fee or billing cycle that do not align with the terms agreed upon, users may be eligible to seek clarification and potentially a refund.
Users are encouraged to review the specific terms associated with their purchases and services for further details regarding refund eligibility. It is advisable to contact Nominis Education SL directly for personalized assistance regarding any refund requests or billing inquiries.
Step-by-Step Process to Request Your Nominis Education SL Refund Like a Pro
If you purchased through Nominis Education SL:
Visit the nominis.es website.
Scroll down to the bottom and click on the "Contact Us" link.
Fill out the contact form with the following details:
Your full name and email associated with the account.
A clear subject line, such as "Refund Request".
In the message, state that you wish to request a refund for your membership.
Mention that the subscription renewed without notice to emphasize the reason for your request.
If the account has been unused, highlight that fact as a compelling reason.
Submit the form and wait for a response.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Nominis subscription.
Tap Cancel Subscription (if necessary) and then select Report a Problem regarding the recent charge.
Explain in the problem report that the subscription renewed without notice.
Alternatively, go to the App Store, tap on your profile, select your purchases, and find the Nominis transaction to report it.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap on the three horizontal lines in the top left corner to open the menu.
Go to Subscriptions.
Select your Nominis subscription.
Tap Cancel Subscription (if applicable).
Navigate back to the menu and select Account.
Find the transaction you wish to dispute under Order History.
Tap on it, then select Request a refund.
In your request, note that the subscription renewed without notice and provide any evidence of non-use.
If you purchased through Roku:
Sign in to your Roku account on the Roku website.
Select Manage your subscriptions.
Find your Nominis subscription and click on Unsubscribe.
Navigate to the Contact Us section on the Roku site.
Submit a support ticket and include:
Your Roku account email.
Details of the transaction, including subscription renewal.
Emphasize that the subscription renewed without notice and your account has been left unused.
Submit your request and wait for a response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Nominis Education SL for Refund
Script
Copy
Subject: Refund Request – Nominis Education SL Account [Your Email]
Dear Nominis Education SL Team,
I hope this message finds you well.
I am writing to address a billing situation regarding my account. The details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your review.
Could you please confirm the receipt of this request and provide an update within 3-5 business days?
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received and is awaiting confirmation.
You will be notified once your request has been reviewed.
Processing
The refund is currently being processed by our team.
Please allow up to 7 business days for the processing to complete.
Partially Refunded
A portion of your refund has been successfully processed.
Check your account for the refunded amount; remaining funds will follow.
Refunded
Your refund has been successfully processed.
The full amount has been credited back to your original payment method.
Canceled
Your refund request has been canceled.
You can contact customer service for further assistance.
Completed
The refund process is fully complete and closed.
No further action is needed on your part.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Nominis Education SL offers an array of online educational courses and subscription plans catering to various learning needs. Below are scenarios where users successfully claimed refunds based on their unique situations.
Course Cancellation: A student enrolled in a six-month advanced data analytics course realized they had a scheduling conflict after the first month. Upon contacting Nominis Education SL's support team, they provided documentation of their situation and received a full refund for the remaining five months of the subscription.
Technical Issues: A user experienced persistent connectivity issues during live online sessions for their digital marketing course. After reaching out to customer support and detailing their technical challenges, they were offered a refund for the sessions that were affected, ensuring their investment was protected despite the difficulties.
Plan Upgrade Confusion: A customer accidentally selected a premium plan while attempting to upgrade their subscription. After realizing their error, they contacted Nominis Education SL's support team, who promptly clarified the billing and processed a refund for the difference, allowing the user to switch to their intended plan seamlessly.
Withdrawal from a Program: A learner decided to withdraw from a specialized language program after the first two weeks due to personal reasons. They reached out for guidance on their options and were assisted in obtaining a refund for the remaining sessions, demonstrating the company’s commitment to customer satisfaction.
The Easiest Way to Get a Nominis Education SL Refund
If you're frustrated trying to get a refund from Nominis Education SL—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Nominis Education SL is straightforward, ensuring you stay updated on your financial transactions. Here is how you can efficiently monitor your refund progress:
Email Notifications: Keep an eye on your inbox! Nominis Education SL sends email updates regarding your refund status. Look for messages with the subject line "Refund Update" to stay informed about approval and processing stages.
Account Dashboard: Log in to your account on the Nominis website. Head to the Account Settings section, where you can find a dedicated area for Order History. Refund statuses are visible alongside each relevant transaction.
Mobile App Updates: If you use the Nominis Education SL mobile app, check for in-app notifications. These notifications provide real-time updates about your refund status and any actions needed from your side.
Billing Section: Navigate to the Billing section of your account. This area contains detailed information about your transactions, including any pending refunds, which will specify the processing times and amounts.
Refund Progress Information: Expect to receive a tracking link within the email notifications. This link will direct you to a unique page detailing your refund progress, including timestamps for when the refund was initiated and when to expect it to appear in your account.
FAQ
Refunds for subscriptions canceled after the deadline are generally not available. We recommend reviewing your subscription terms for specific cancellation policies. If you have any concerns, please reach out to our support team for assistance.
Refund processing times can vary depending on the payment method used. Typically, it takes between 5 to 10 business days for the refund to appear in your account after it has been processed. Please check with your financial institution for specific timelines related to your account.
If you notice a charge but do not have an active subscription, please check your email for any confirmation or receipt from Nominis Education SL. If you cannot find any relevant information, contact our customer support team with details of the transaction, and they will assist you in resolving the issue.
If you're unable to secure a refund directly from Nominis Education SL, consider reaching out to their customer service again for further assistance. You may also want to explore the option of escalating your inquiry within their support system for more comprehensive guidance. Additionally, reviewing your account details and terms of service might provide further insights into available alternatives.
If Nominis Education SL refuses to issue a refund, you may want to review their refund policy to ensure you understand the terms and conditions. Additionally, consider reaching out to their customer support team for further clarification or to discuss your circumstances. It's also helpful to verify your account details to ensure all information is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)