Many users often overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide is designed to clarify how refunds work at PanAtlantic Global Holdings, helping you understand who is eligible for a refund and the steps needed to request your money back efficiently. Our aim is to provide you with clear, helpful information, ensuring a smooth refund process whenever necessary.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Gather the confirmation email you received upon purchase, which contains details about your transaction.
Transaction ID: Locate your unique transaction ID found in your order details, as this will be essential for the refund process.
Account Information: Ensure you have your account login details handy, including your username and any associated email addresses used during registration.
Reason for Refund: Prepare a clear and concise explanation for why you are seeking a refund, as this information is typically required.
Product Visibility: If applicable, take screenshots or photographs of the product or service you are requesting a refund for to provide proof of your issue.
Refund Policy Documentation: Review the refund policy on imalilife.com and reference any relevant sections that support your request.
Timeframe Considerations: Be aware of the timeline of your purchase and any deadlines outlined in the refund policy for submitting your request.
Payment Method Details: Have your payment method information available (credit card details, PayPal account, etc.) for processing the refund once approved.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Cards
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
Gift Cards
Up to 14 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from PanAtlantic Global Holdings
At PanAtlantic Global Holdings, users of our services have certain rights regarding eligibility for refunds that are carefully outlined based on the type of service provided. Understanding these criteria can help clarify your options and ensure you are aware of the circumstances that may allow for a refund.
Refund eligibility is primarily dependent on the nature of the service used, with specific attention given to subscription statuses and account management. Here are some scenarios where users may qualify for a refund:
Subscription Cancellation: If a subscription is canceled before the next billing cycle, users might be eligible for a refund of the new billing charge if the cancellation is processed appropriately according to the service terms.
Service Not Rendered: Users may qualify for a refund if a service that was paid for has not been provided or is fundamentally unfulfilled within the expected timeframe.
Account Management Issues: If users encounter issues accessing their account that prevent them from utilizing the service for which they have been billed, this may be a basis for discussing eligibility for a refund.
Trial Periods: Customers who decide to cancel within the specified trial period often have the opportunity to receive a refund for any charges incurred during that timeframe.
Billing Errors: In case of any discrepancies in billing that fall outside typical charges, users may inquire about the possibility of a refund as part of review processes implemented by PanAtlantic Global Holdings.
It is recommended for users to review the specific terms of service associated with their account and to engage with customer support for guidance on how to navigate their individual situation regarding refunds. This ensures compliant and amicable resolutions in line with the policies of PanAtlantic Global Holdings.
Step-by-Step Process to Request Your PanAtlantic Global Holdings Refund Like a Pro
If you purchased through PanAtlanticGlobalHoldings.com:
Visit the website imalilife.com and log into your account.
Navigate to the "Account Settings" section located in the upper right corner.
Click on "Billing History" to view your transactions.
Identify the specific transaction you wish to request a refund for and click on it.
Select the "Request Refund" option available for that transaction.
Fill out the refund request form, mentioning that the subscription renewed without notice and that the service was unused.
Review your request and submit it.
Check your email for a confirmation of your refund request.
If you purchased through Apple:
Open the "Settings" app on your device.
Tap your name at the top to access your Apple ID.
Select "Subscriptions" from the options.
Locate your imalilife subscription in the list.
Tap on the subscription and select "Cancel Subscription" if it’s still active.
Visit the Apple Report a Problem website at reportaproblem.apple.com.
Sign in with your Apple ID and find the purchase related to imalilife.
Click on "Report a Problem" next to the relevant transaction and choose "Request a Refund."
In the message box, mention that the subscription renewed without notice and emphasize usage issues.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon located at the top right corner.
Select "Payments & Subscriptions."
Tap on "Subscriptions" to view your subscriptions.
Choose the imalilife subscription you wish to refund.
Click on "Manage" and then select "Cancel Subscription" to stop future payments.
Open the Google Play website on your browser and sign in with your Google account.
Find the transaction that corresponds to imalilife.
Click on "Request a Refund" and indicate that the subscription renewed without notice and mention that the account remained unused.
Submit your request and keep an eye on your email for updates.
If you purchased through Roku:
Log into your Roku account at my.roku.com.
Navigate to the "Manage Your Subscriptions" section.
Find the imalilife subscription from your list.
Click "Manage subscription" next to it.
Cancel the subscription if needed.
Go to roku.com/support and select the option to report a problem.
Fill out the form, mentioning that the subscription renewed without notice and you have not utilized the service.
Submit the form and check your email for confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to PanAtlantic Global Holdings for Refund
Script
Copy
Subject: Refund Request – PanAtlantic Global Holdings Account [Your Email]
Dear PanAtlantic Global Holdings Team,
I hope this message finds you well.
I am writing to request a refund due to [describe reason].
I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation to support my request.
Please confirm receipt of this request and provide an update within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been initiated but is not yet processed.
Your request is under review, and we will notify you once it's processed.
Processing
The refund amount is being processed and will be issued shortly.
You can expect the refund to reflect in your account within 3-5 business days.
Refunded
The refund has been successfully processed and the amount has been credited to your account.
You will see the refunded amount in your bank statement within a few business days.
Partially Refunded
Only a portion of the refund has been processed due to specific reasons or policies.
Check your email for details on the portion refunded and the remaining balance.
Completed
The refund process is finalized and no further actions are required.
Your refund has been concluded. Thank you for your patience!
Cancelled
The refund request was cancelled at the customer's or merchant's request.
If this was unintentional, please reach out to customer service for re-evaluation.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At PanAtlantic Global Holdings, users often find themselves navigating account changes or subscription adjustments. Here are some common scenarios where customers successfully claimed refunds:
A Business Expansion: A small business owner upgraded their subscription plan to accommodate increased employee access. After realizing the new plan exceeded their budget, they contacted support for a refund on the extra charges and it was promptly processed when they downgraded back to their original plan.
Service Interruption: A user experienced a temporary service outage during their subscription period. After reaching out to customer service, they were offered a prorated refund for the downtime, reflecting their understanding of the situation.
Accidental Overpayment: A customer mistakenly paid for an additional month of service they did not intend to buy due to a billing confusion. Upon checking their account details and confirming the error, they were able to request and receive a full refund with customer support's assistance.
Event Cancellation: A user registered for a webinar hosted by PanAtlantic but had to cancel due to unforeseen circumstances. After communicating with the support team regarding their situation before the event date, they received a full refund of their registration fee.
The Easiest Way to Get a PanAtlantic Global Holdings Refund
If you're frustrated trying to get a refund from PanAtlantic Global Holdings—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with PanAtlantic Global Holdings is made easy through various channels. Here's how you can efficiently monitor the progress of your refund:
Email Notifications: Stay updated with timely email notifications sent directly to your registered email address. Look for subject lines that include "Refund Status Update" to track your refund.
Account Dashboard: Log into your account on imalilife.com and navigate to the Order History section. Here, you can view the current status of your refunds along with any relevant details.
In-App Notifications: If you are using the PanAtlantic mobile app, check the Notifications tab. Refund updates are sent through the app for quick access while on-the-go.
Billing Section: For a detailed overview, visit the Billing section of your account. This area provides insights into all transactions, including any pending or completed refunds.
Detailed Refund Progress: When you check your refund status, PanAtlantic provides updates on processing times, approval status, and expected timelines for when the funds will appear back in your account.
Customer Support Chat: For any additional queries or to expedite your refund process, utilize the live chat feature available on the website. Customer support representatives can provide instant updates and assistance.
FAQ
Unfortunately, if you forget to cancel your subscription before the renewal date, we typically cannot offer a refund for that billing cycle. We recommend reviewing your account settings and notifications to help manage your subscription effectively in the future.
Refund processing times can vary based on your bank or payment method, typically taking between 5 to 10 business days. Once your refund is approved, you should receive a notification, and the funds will be reflected in your account according to your financial institution's processing times.
If you see a charge but do not have an active subscription, please check your account details to confirm your subscription status. You can also reach out to our customer support team through the contact options available on our website for clarification and assistance in resolving the matter.
If you're unable to receive a refund directly from PanAtlantic Global Holdings, you may want to consider reaching out to customer service again for further assistance. Additionally, you can explore escalating your inquiry within their support system to ensure your concern receives the appropriate attention. Reviewing your account details and previous communications may also provide clarity on the situation.
If PanAtlantic Global Holdings declines to issue a refund, the first step is to carefully review their refund policy to understand the eligibility criteria. You may also consider reaching out to their customer support team again for clarification or additional assistance regarding your request. Additionally, double-check your account details to ensure all information is accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)