Unexpected charges can catch anyone off guard, often leading to confusion and frustration. At Peter Manning LLC, we want to ensure that our customers are well-informed about our refund policies. This guide provides a clear outline of how our refund process works, who is eligible for refunds, and the steps to request your money back efficiently. We're here to help you navigate this process smoothly.
What You Should Prepare Before Applying For Refund
Order Number: Locate the order number associated with your purchase from Peter Manning LLC.
Transaction ID: Gather the transaction ID found in your email confirmation or bank statement related to the order.
Email Address: Confirm the email address used to place the order, as it will be needed for verification.
Reason for Refund: Clearly articulate the reason for requesting a refund (e.g., wrong size, defective item, change of mind).
Product Condition: Ensure the item is unworn, unwashed, and in its original packaging, as Peter Manning LLC places emphasis on product condition for returns.
Photos of the Item: Take clear images of the item to showcase its condition, especially if it is defective.
Shipping Information: If applicable, have details of the shipping method and any tracking information ready if the item has been sent back.
Communication History: Maintain a record of any emails or communications with customer service concerning your order.
Return Authorization: Check if a return authorization number is necessary, and request it if needed before shipping the item back.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Gift Card
Immediate to 2 working days
Apple Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Peter Manning LLC
At Peter Manning LLC, which specializes in creating well-crafted apparel designed specifically for taller men, users have specific rights regarding their purchases and eligibility for refunds. Understanding these rights is essential for managing your orders and ensuring customer satisfaction. While each customer's experience may vary, certain scenarios may allow for a refund based on the policies set forth by Peter Manning LLC.
Below are situations that may qualify for refunds with Peter Manning LLC:
Defective Items: If a product is received with a defect or damage, customers may be eligible for a refund. It is important to communicate any issues promptly upon receipt of the item.
Incorrect Item Shipped: In cases where the customer receives an item that does not match their order, such as the wrong size or style, a refund or exchange may be applicable.
Sizing Issues: If a purchased item does not fit as expected despite following the provided size guide, customers may seek a return or refund under the company's policies for sizing concerns.
Return Policies on Sale Items: Under certain circumstances, some sale items may also qualify for returns. Customers should check the terms associated with sale items to understand their eligibility for refunds.
Each of these situations is governed by Peter Manning LLC's established return and refund policies. For the best outcomes, customers are encouraged to review the specific guidelines laid out by the company, which can provide additional clarity on how to proceed in various circumstances.
Step-by-Step Process to Request Your Peter Manning LLC Refund Like a Pro
Scroll down to the bottom of the homepage and click on the 'Contact Us' link.
Fill out the contact form with your details:
Include your order number if available.
Clearly state that you wish to request a refund.
Mention how the subscription renewed without notice, if applicable.
Note that the account has been unused since the last billing.
Submit the form and wait for confirmation of your request via email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select 'Subscriptions'.
Find the subscription from Peter Manning LLC and tap on it.
Tap 'Cancel Subscription' (if required) and then select 'Report a Problem' at the bottom of the screen.
Choose the appropriate option to request a refund and provide the details:
State that the subscription renewed unexpectedly.
Emphasize that you were unaware it had renewed.
Submit your request and wait for an email response from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the menu icon (three horizontal lines) in the top-left corner.
Select 'Subscriptions' from the menu.
Locate your Peter Manning LLC subscription and tap on it.
Tap the 'Cancel Subscription' button and follow the prompts to confirm.
To request a refund, go back to the Google Play homepage.
Scroll down and select 'Account', then tap 'Purchase History'.
Find the transaction for the Peter Manning LLC service and tap it.
Click on 'Report a problem' and choose 'Request a refund'.
In your message, mention that you did not expect the renewal and that the account has been inactive.
Submit your request and check your email for a confirmation from Google.
If you purchased through Roku:
Go to the Roku website or open the Roku app.
Log into your account using your email and password.
Navigate to 'Manage account'.
Find the section labeled 'Subscriptions' and locate Peter Manning LLC.
Click on 'Cancel Subscription' to stop the recurring charges.
To request a refund, go back to the 'Support' section on the Roku site.
Select 'Contact Us' and click on 'Email' to reach the support team.
In your email, mention that the subscription renewed without notice and you would like a refund.
Send your message and await their response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Peter Manning LLC for Refund
Script
Copy
Subject: Refund Request – Peter Manning LLC Account [Your Email]
Dear Peter Manning LLC Team,
I am writing to bring to your attention a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation to support my request.
Please confirm receipt of this email and provide an update within 3-5 business days.
Thank you for your prompt attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
This is the initial status; please allow up to 3 business days for processing.
Processing
Your refund is currently being processed by our team.
This typically takes 3-5 business days. You will be notified once it's complete.
Refunded
Your refund has been successfully processed and issued.
The amount will be credited back to your original payment method, usually within 5-7 business days.
Partially Refunded
A portion of your order has been refunded.
You will see the refunded amount reflected in your account, with the remaining items still charged.
Completed
Your refund process is complete and closed.
Thank you for your patience! Your transaction is finalized.
Canceled
Your refund request has been canceled.
This could be due to a request from you or an issue detected in the process.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Peter Manning LLC, customers often seek refunds due to various situations related to their unique shopping experience. Here are some scenarios that illustrate when and how users successfully claimed refunds:
Order Cancellation: A customer realized they accidentally ordered the wrong size coat after placing their order. Upon reaching out to Peter Manning LLC's customer service team within the cancellation window, the team promptly processed the refund, allowing the customer to reselect the correct size without complications.
Defective Merchandise: After receiving a pair of pants, a customer noticed a minor manufacturing defect. They contacted Peter Manning LLC’s support, provided photos of the issue, and received a refund for the product, which they appreciated for the swift resolution and customer-oriented service.
Subscription Adjustment: A longtime customer found that their subscription plan no longer suited their needs as they shifted to a different lifestyle. After discussing their options with customer support, they successfully claimed a refund for the unused portion of their subscription, allowing them to switch to a more appropriate plan seamlessly.
Shipping Delay: A customer ordered a gift intended for a special occasion that arrived later than expected due to unforeseen circumstances. After communicating with Peter Manning LLC about the delay, they received a partial refund for the shipping fees, which eased the frustration of the situation and reinforced their loyalty to the brand.
The Easiest Way to Get a Peter Manning LLC Refund
If you're frustrated trying to get a refund from Peter Manning LLC—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Peter Manning LLC is seamless and efficient. Here are some specifics on how to stay updated on your refund progress:
Email Notifications: Once you initiate a refund, watch for email updates from Peter Manning. These emails will provide you with key information, including when your refund is being processed and the estimated timeline for completion.
Account Dashboard: Log in to your account on petermanningnyc.com and navigate to the Order History section. Here, you can find detailed information about your refunds, including their current status and any relevant notes.
Mobile App Alerts: If you use our mobile app, enable push notifications to receive real-time alerts about your refund. This feature keeps you informed about your refund status without needing to check manually.
Billing Section: In your account settings, visit the Billing section where you can easily track all past and current transactions, including refunds. This gives you access to comprehensive details regarding your financial interactions with us.
Customer Support: If you require additional updates or have specific questions about your refund, contact our customer support team directly. They can provide you with personalized assistance based on your order details.
FAQ
If you forgot to cancel your subscription on time, we understand how frustrating that can be. Our policy generally does not allow for refunds after the renewal date, but we encourage you to reach out to our customer support team for assistance. They may be able to provide options or additional guidance.
Refund processing times can vary based on your financial institution. Typically, once your refund is approved, it may take 5 to 10 business days for the funds to appear in your account. Please check with your bank for specific timelines.
If you see a charge but don't have an active subscription, please first check your order history on our website to confirm any recent purchases. If you still believe there is an issue, contact our customer support team with your details, and they will assist you in resolving the matter.
If you are unable to receive a refund directly from Peter Manning LLC, consider reaching out to their customer service team again for further assistance. You may also explore escalating your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details on their website could provide clarity on available options.
If Peter Manning LLC refuses to issue a refund, you might want to start by reviewing their refund policy to ensure you understand the terms and conditions that apply. Additionally, consider reaching out to their customer support team again for further clarification or to explore any possible alternatives that may be available. Lastly, double-check your account details to confirm all relevant information is accurate and up-to-date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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