Many users only consider their subscription billing when an unexpected charge surfaces, such as an automatic renewal. This guide is designed to clarify how PIN Plus subscription refunds work, including eligibility criteria and the steps to request your money back efficiently. We aim to provide you with the information you need to navigate the refund process smoothly, ensuring you can resolve any billing concerns with confidence.
What You Should Prepare Before Applying For Refund
Account Details: Your PIN Plus account email address and login credentials.
Subscription Information: Details about your current subscription plan, including the start and renewal dates.
Transaction ID: Locate the transaction ID from your payment confirmation email or within your account's billing section.
Proof of Payment: Have a copy of your receipt or payment statement that includes the amount charged and date of transaction.
Reason for Refund: Prepare a clear explanation of the reason for your refund request, ensuring it aligns with PIN Plus's refund policy.
Email Correspondence: Keep any relevant email correspondence with PIN Plus regarding your subscription or refund requests.
Usage History: Document any relevant usage history or issues encountered during your subscription that may support your refund claim.
Cancellation Confirmation: If applicable, obtain confirmation of cancellation if you previously canceled your subscription before requesting a refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
Bitcoin
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from PIN Plus subscription
At PIN Plus, our subscription service offers users access to a variety of premium features tailored for efficient management of PIN-related activities. Understanding your rights regarding refunds is essential for maintaining transparency and trust in our offerings. Users may be eligible for refunds based on certain circumstances related to their accounts and subscription management.
Service Unavailability: If users experience prolonged unavailability of the subscription service that exceeds standard maintenance periods, they may qualify for a refund for that billing cycle.
Subscription Adjustment Requests: In cases where users have initiated a downgrade or upgrade to their subscription plan, if the change is processed incorrectly, they might be eligible for a refund of the difference in pricing.
Promotional Credits: Users who have concerns about unapplied promotional credits during billing may inquire about adjustments that could result in a refund or credit to their account.
Billing Discrepancies: If users notice inconsistencies in the billed amount that relate directly to their subscription tier or features, it might prompt a review and potential refund eligibility.
Account Cancellation Timing: Users who have canceled their subscription in line with the stipulated cancellation policy may be eligible for a refund if the billing cycle has not been completed.
Step-by-Step Process to Request Your PIN Plus subscription Refund Like a Pro
If you purchased through pinwaste.com:
Go to the pinwaste.com homepage.
Scroll down to the bottom of the page and click on Contact Us.
Select Customer Support.
Choose the option for Billing Issues.
Fill out the contact form with your details:
Include your username or email associated with the account.
Select the Refund category for your issue.
Mention that the subscription renewed without notice.
State that the account has been unused since renewal.
Submit the contact form and wait for a response.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your PIN Plus Subscription.
Scroll down and look for the option to Report a Problem.
Choose the reason for your refund request:
Select Billing Error.
Emphasize that the subscription renewed without notice.
Highlight that the service was not utilized.
Complete the prompt to submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three horizontal lines) in the top left.
Go to Account.
Select Purchase History.
Identify your PIN Plus Subscription in the list.
Tap on it, then choose Report a Problem.
Outline your reason for requesting a refund:
Indicate that the subscription renewed automatically.
State that you haven’t used the service since renewal.
Submit your request.
If you purchased through Roku:
Press the Home button on your Roku remote.
Scroll down and select Streaming Channels.
Go to My Channels.
Highlight the PIN Plus Channel and press the * button on your remote.
Select Manage Subscription.
Choose Send a Request, and provide the following:
State that the subscription renewed unexpectedly.
Mention that you have not accessed the account since.
Follow any additional prompts to finish submitting your request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to PIN Plus subscription for Refund
Script
Copy
Subject: Refund Request – PIN Plus subscription Account [Your Email]
Dear PIN Plus Support Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
I have attached any relevant documentation for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is submitted and awaiting approval.
Please allow up to 5 business days for processing.
Processing
Your refund is currently being processed by our team.
You will receive an update within 3 business days.
Refunded
The requested refund has been successfully completed.
The amount will appear in your account within 7-10 business days.
Partially Refunded
A portion of your original payment has been refunded.
You will receive the partial amount in your account shortly.
Completed
Your refund process is complete, and there are no further actions required.
Thank you for your patience; your funds are on their way.
Canceled
Your refund request has been canceled, either by you or our team.
If you believe this is an error, please contact support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Users of PIN Plus subscription may occasionally find themselves in situations where a refund is necessary due to a variety of circumstances. Below are some realistic scenarios illustrating when and how users successfully claimed refunds from PIN Plus.
Subscription Downgrade: A user decided to downgrade their PIN Plus subscription to a lower tier. After the change, they realized they still had access to some features of the higher tier for a few days. After reaching out to customer support to clarify their billing, the user successfully received a prorated refund for the difference in subscription fees.
Service Interruption: A user experienced an extended service interruption while using their PIN Plus subscription for a crucial project. After notifying PIN Plus about the issue and confirming the downtime, the user was offered a refund for the partial month of service affected, creating a fair resolution in line with service expectations.
Unintended Renewal: A subscriber forgot to update their payment method before the scheduled renewal of their annual PIN Plus subscription. Recognizing their oversight, they reached out for assistance and were provided a full refund since they had not used their subscription after the charge was made, allowing them to re-subscribe later with updated information.
Feature Discrepancy: A user signed up for a promotional trial of a specific feature set under their PIN Plus subscription but did not receive access after the trial period. Upon contacting customer support to resolve the discrepancy, they were given a refund for the premium charges incurred during the period while receiving limited service.
The Easiest Way to Get a PIN Plus subscription Refund
If you're frustrated trying to get a refund from PIN Plus subscription—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking the status of your refund for your PIN Plus subscription is simple and transparent. Follow these steps to ensure you’re always up-to-date on the progress of your refund.
Check Your Email Regularly: PIN Plus sends notifications regarding the status of your refund directly to your registered email address. Look for emails with the subject line "Refund Update" for timely information.
Utilize the PIN Plus Mobile App: If you have the PIN Plus app, navigate to the Notifications tab for instant updates on your refund status. The app provides push notifications for any changes to your refund processing.
Visit the Account Dashboard: Log into your account at pinwaste.com and go to the Order History section. Here, you can see detailed information about your past transactions, including any refunds that are in progress.
Review the Billing Section: In your account settings, there is a dedicated Billing section where you can check the status of your refunds along with the expected timelines for completion.
Contact Customer Support: If you need further assistance, reach out to the PIN Plus customer support team through the Help Center. They can provide real-time updates and additional details on your refund’s progress.
FAQ
Refunds for PIN Plus subscriptions are typically not available if you forget to cancel before the renewal date. We encourage users to review their account settings and cancellation policies to ensure they can manage their subscriptions effectively. If you have specific concerns, please reach out to our customer support for further assistance.
Refunds from a PIN Plus subscription typically take 5-10 business days to process and appear in your account, depending on your financial institution's policies. Once the refund has been initiated on our end, you will receive a confirmation email for your records.
If you see a charge from your PIN Plus subscription but do not have an active subscription, please first check your account details on the PIN Plus website to verify your subscription status. If you still believe the charge is incorrect, contact our customer support team for assistance with resolving the issue.
If you're unable to obtain a refund directly from your PIN Plus subscription, consider reaching out to customer service for further assistance. You can also explore escalating your inquiry within their support system for possibly additional options. Reviewing your subscription details may provide insights into your eligibility for refunds or alternative resolutions.
If your PIN Plus subscription request for a refund is declined, you can start by reviewing the refund policy on their website for clarity on eligibility. Additionally, consider reaching out to their customer support once more to discuss your situation further, or check your account details to ensure all information is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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