Navigating billing processes can often feel overwhelming, especially when unexpected charges arise. At PLM Shapiro Real Estate, we understand that refunds are not a frequent topic until you find yourself needing one. This comprehensive guide will walk you through how our refund system works, identify who is eligible for refunds, and provide step-by-step instructions to request your money back quickly and efficiently. We’re here to make the process as smooth as possible for you.
What You Should Prepare Before Applying For Refund
Transaction ID: Have your unique transaction ID ready from your previous rental agreement or property service.
Original Agreement: Keep a copy of your original rental agreement or service contract to reference terms and conditions.
Proof of Payment: Provide a receipt or bank statement showing the payment made to PLM Shapiro Real Estate.
Refund Request Form: Fill out the specific refund request form available on their website for processing your request.
Reason for Refund: Clearly outline the reason for the refund, such as cancellation of service or issues with the property.
Contact Information: Ensure that your current contact information is readily available for any follow-up communication.
Correspondence Records: Include any emails or communication with PLM Shapiro Real Estate regarding the issue leading to the refund request.
Inspection Reports: If applicable, provide any inspection reports or documentation of issues with the rental property that justify your request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
ACH Transfer
5-7 working days
Checks
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from PLM Shapiro Real Estate
At PLM Shapiro Real Estate, users engage with a range of real estate services, including property management, leasing, and sales assistance. As with any service-oriented business, understanding the nuances of billing and service provisions is crucial for evaluating refund eligibility. Customers may seek refunds under specific circumstances, reflecting their account management needs or changes in service usage.
Property Management Services: If a client has pre-paid fees for property management services but decides to terminate the agreement early, they may be eligible for a refund of any unused portion of those fees, depending on the terms of their contract.
Leasing Fees: In cases where leasing services were paid for a specific property that becomes unavailable due to unforeseen circumstances (e.g., structural issues discovered post-agreement), clients might qualify for a refund on those fees.
Service Changes: If a user has requested alterations to a service package (like moving from full management to a leasing-only agreement), they could be eligible for a prorated refund for the portion of services that will no longer be rendered.
Missed Appointments: Should a client not receive the expected service due to a scheduling conflict caused by the agency (e.g., a missed property showing), there may be grounds for a refund or credit towards future services.
Contractual Agreements: Clients should review their specific contractual agreements, as there may be particular terms regarding refunds detailed in those documents, particularly concerning deposit returns or cancellation fees.
Clients are encouraged to contact PLM Shapiro Real Estate directly for clarifications regarding their specific situations and to understand the processes involved in seeking a refund.
Step-by-Step Process to Request Your PLM Shapiro Real Estate Refund Like a Pro
If you purchased through PLM Shapiro Real Estate.com:
Scroll to the bottom of the homepage and click on the ‘Contact Us’ link.
In the contact form, fill in your details including Name, Email, and Subject as 'Refund Request'.
In the Message section, clearly state the *specific date* of the charge and *amount* you want refunded.
Use phrasing like: 'My subscription renewed without prior notice.'
Mention if the account has been unused during the billing cycle.
Click ‘Submit’ to send your refund request.
Wait for a confirmation email, which typically arrives within 3-5 business days.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and choose the PLM Shapiro Real Estate subscription.
Scroll down and select Report a Problem.
Tap on Request a Refund, and then complete the prompts, choosing the reason best fitting your situation.
Consider stating: 'I did not intend to renew my subscription.'
Highlight the lack of usage by saying: 'I haven’t used the service during the last period.'
Submit your request and check your email for updates.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) in the top left corner.
Go to Subscriptions.
Select the PLM Shapiro Real Estate subscription.
Tap on Cancel Subscription to stop future charges.
Immediately email the Google Play Support team at play-support@google.com to request a refund.
Include details such as the transaction date and amount.
Emphasize your lack of awareness about the renewal, for example: 'I was not notified about the automatic renewal.'
Wait for a response, which may take up to 48 hours.
If you purchased through Roku:
Go to your Roku device and navigate to Settings.
Select Account and then Manage Subscription.
Find the PLM Shapiro Real Estate subscription.
Follow the prompts to cancel the subscription first.
Visit the Roku website and log in to your account.
Go to Help and select Contact Us.
Fill out the support form to request your refund.
Clearly state your reason, such as: 'The subscription was remitted without my consent.'
Note any inactivity: 'Account was not used during the billing cycle.'
Submit your request and keep an eye on your email for further instructions.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to formally request a refund for my account. The details regarding the billing situation are as follows: [describe reason].
I would like to request a refund in the amount of [Amount]. If applicable, I have attached documentation for your reference.
Please confirm receipt of this email and provide an update on the status of my refund request within 3-5 business days.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your request for a refund is being reviewed.
This status indicates that you will receive an update soon, usually within 3-5 business days.
Processing
Your refund is currently being processed by our team.
While this status persists, it means your refund is on its way, typically completed within 5-7 business days.
Refunded
The refund has been successfully issued to your original payment method.
You should see the refund reflected in your account within 3-5 business days.
Partially Refunded
A portion of your total payment has been refunded.
This indicates that a refund was issued, but some charges remain. Review your notification for details.
Completed
Your refund process is fully completed.
No further action is required. Your funds should be fully available.
Canceled
Your refund request has been canceled.
If you believe this was an error, please contact customer service for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At PLM Shapiro Real Estate, misunderstandings or changes in housing needs can sometimes lead to refund requests. Here are a few scenarios illustrating how users successfully claimed refunds:
Change of Plans: A client working with PLM Shapiro Real Estate decided to put their buying process on hold due to personal reasons. Within their 30-day grace period, they promptly contacted customer service to clarify their situation, which allowed them to receive a full refund on their initial consultation fee.
Property Not as Described: A team of prospective renters expressed concerns after viewing a property listed by PLM Shapiro Real Estate that did not match its online description. After discussing their disappointment with the property management team, they were able to easily claim a refund on the application fee as a gesture of goodwill for the error.
Cancellation of Marketing Services: A landlord had initially signed up for property marketing services through PLM Shapiro Real Estate. However, after reviewing their budget, they decided to cancel prior to the service beginning. By quickly reaching out to their account manager, they successfully obtained a refund for the fee, showcasing the responsive nature of the customer support team.
Miscommunication on Billing: A client who had opted for maintenance services noticed an unexpected charge during their billing cycle. After a straightforward inquiry regarding the service usage, PLM Shapiro Real Estate clarified the misunderstanding and processed a timely refund, ensuring the client felt valued and informed.
The Easiest Way to Get a PLM Shapiro Real Estate Refund
If you're frustrated trying to get a refund from PLM Shapiro Real Estate—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at PLM Shapiro Real Estate is straightforward and designed to keep you informed throughout the process. Here are some efficient ways to stay updated:
Email Notifications: Look out for email updates from PLM Shapiro Real Estate regarding the status of your refund. These emails typically include important details about the processing stages and estimated timelines.
Account Dashboard: Log into your account at mshapirorealestate.com and navigate to the 'Order History' section. Here, you will find a comprehensive overview of your transactions, including any pending refunds.
Billing Section: Within your account settings, check the 'Billing' section for specific refund statuses. This area will detail whether your refund is pending, completed, or encountered any issues.
In-app Notifications: If you are using the PLM Shapiro Real Estate mobile app, ensure that notifications are enabled. The app provides real-time updates on your refund process, keeping you informed at your fingertips.
Refund Progress Information: PLM Shapiro Real Estate sends detailed information about each refund's progress. Pay attention to transaction IDs included in email updates, as these can help you reference specific issues with customer support if needed.
Customer Support: If you have questions regarding your refund status, do not hesitate to reach out to customer support through the 'Contact Us' page on the website. They can provide personalized assistance and updates regarding your refund.
FAQ
If you forget to cancel on time, our refund policy typically does not allow for refunds on services that have already been rendered. We encourage customers to keep track of their cancellation deadlines to avoid any charges, but if you have extenuating circumstances, please reach out to our customer support team for assistance.
Refunds typically take 5 to 10 business days to process before they appear in your account, depending on your bank's policies. Once the refund has been initiated on our end, you will receive a confirmation email with further details. Please allow additional time for your financial institution to update your account.
If you notice a charge but do not have an active subscription, please first verify your account status by logging into your profile. If the charge remains unclear, contact our customer service team with the details of the transaction, and they will assist you in resolving the issue.
If you are unable to receive a refund directly from PLM Shapiro Real Estate, consider reaching out to their customer service team again for further assistance. You may also want to escalate your inquiry within their support system for additional review. Additionally, reviewing your account details and relevant transaction history can provide more clarity on your situation.
If PLM Shapiro Real Estate refuses to issue a refund, it’s advisable to carefully review their refund policy for clarity on eligibility. You may also consider reaching out to their customer support team again for further assistance or clarification. Additionally, checking your account details to ensure all relevant information is accurate could help facilitate the process.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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