Overview
Pluto TV is a free streaming service that offers hundreds of live TV channels and thousands of on-demand shows and movies. You can watch all kinds of shows, from news and sports to entertainment, in different languages and genres. It works on smart TVs, phones, and computers, so you can watch for free anytime and anywhere without paying subscription fees.
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The information comes directly from Pluto TV's official about page detailing their main services in simple consumer language, highlighting free live channels, on-demand content, and wide accessibility on devices.
How to Get a Pluto Refund: Step by Step
If you purchased through Pluto TV directly:
- Go to the Pluto TV website and log into your account.
- Navigate to your account settings and find the subscription or billing section.
- Locate the option to cancel your subscription if it is still active; cancelling is typically required before refund requests.
- Contact Pluto TV customer support by filling out the contact form at https://support.pluto.tv/s/contactsupport?language=en_US with all required fields completed to locate your account.
- In your message to customer support, mention that the subscription renewed without notice or emphasize that the account was unused after renewal to improve chances of a refund.
- Wait for a response from the support team regarding your refund request.
If you purchased through Roku:
- Open the Roku home screen and navigate to Settings.
- Select Subscriptions to view your active subscriptions.
- Find Pluto TV and select Manage subscription.
- Click Request a refund or Cancel subscription if refund request is only possible after cancellation.
- If no direct refund option is available, you must contact Roku Support using their website or phone support to request the refund, mentioning the subscription renewed without your consent or the service was unused.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate the Pluto TV subscription and tap it.
- Tap Report a Problem which will open Apple's problem reporting website.
- Choose Request a Refund and provide reasons such as the subscription renewed without your notice or the account was unused after renewal.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap the profile icon at the top right and select Payments & subscriptions.
- Tap Subscriptions and find Pluto TV.
- Tap Cancel subscription if required before refund request.
- After cancellation, go to Order history in Google Play Store.
- Find the Pluto TV subscription payment and tap Report a problem.
- Choose the refund option and explain the subscription renewed without your knowledge or was unused after renewal.
Tips and Tricks for Getting a Pluto Refund
- Submit refund requests for each individual transaction rather than asking for a blanket refund to increase the chances of partial approvals.
- Be polite but firm in your language, emphasizing dissatisfaction without aggressive wording.
- Escalate politely by requesting to speak to a supervisor
- Time your refund requests soon after purchase
- Use multiple channels for your refund request
- Document your communication clearly
- If refund requests fail, consider a chargeback with your bank or PayPal
- Be persistent but avoid spamming or abusive messages,
- Leverage community experiences
- Avoid making unrealistic demands or showing entitlement,
Why Do People Request Refunds from Pluto
- Incorrectly shipped items - customers request refunds if the product shipped to them is not what they ordered.
- Defective products - refunds are requested when the product received is damaged or has faults.
- Items not as described - customers may seek refunds if the product does not match the description or images on the site.
- Unwanted personal reasons - although the policy does not accept refunds for personal reasons, customers sometimes still want refunds for change of mind or preference.
- Items not fitting or suitable - people want refunds when clothing items do not fit or are unsuitable, though this is often restricted by policy.
- Products arriving damaged during shipping - refunds are requested if the product arrives damaged due to shipping issues.
- Sale or discounted items - customers sometimes want refunds on sale items even though these are typically non-refundable.
- Lost or stolen packages - refunds may be sought when packages are lost or stolen after shipping, although liability may not lie with the seller if the address is correct.
Pluto Refund Script
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Dear Pluto Support,
I am writing to request a refund for a recent charge that I did not intend to incur. I believe this may have been due to an accidental subscription or billing error. I would appreciate your assistance in resolving this issue promptly.
Thank you for your attention to this matter. I look forward to your prompt response.
Sincerely,
[Your Name]
Pluto Refund Policy
Pluto's refund policy states that customers have 30 days to return an item from the date of receipt to be eligible for a full refund or exchange. The returned items must be unused, in original packaging, and include proof of purchase; certain goods like perishable items, intimate products, and sale items are exempt from returns. Refunds are processed within a specific timeframe once the returned item is inspected and approved.
The Easiest Way to Get a Pluto Refund
If you’re frustrated trying to get a refund from Pluto—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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