It’s common for users to overlook billing details until an unexpected charge catches them off guard, such as an automatic subscription renewal. Understanding how refunds work for Poker with Friends - EasyPoker can help clarify your options when seeking to recover funds. This guide will outline the eligibility criteria for refunds and provide step-by-step instructions to help you request your money back swiftly and efficiently. With this information, you can navigate the refund process with ease and confidence.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address and username on EasyPoker.
Transaction ID: Locate the transaction ID associated with your purchase; this is essential for identifying your transaction.
Payment Method: Details of the payment method used, such as credit card or PayPal information, to ensure proper refund processing.
Purchase Date: Have the exact date and time of the transaction ready to help support locate your purchase quickly.
Reason for Refund: Clearly outline your reason for requesting a refund, as this information is often requested.
Screenshots or Emails: Gather any relevant screenshots, emails, or correspondence regarding your purchase or issues experienced with the service.
Subscription Status: If applicable, verify if you have a current subscription and its status to determine eligibility for a refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
1-3 working days
Bank Transfer
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Poker with Friends - EasyPoker
At Poker with Friends - EasyPoker, users enjoy a variety of rights related to their subscription and usage of the service. Understanding the circumstances under which users may seek a refund is essential for effective account management. Based on the nature of the services provided by Poker with Friends - EasyPoker, certain scenarios may qualify users for a refund or credit for their subscription fees.
Users of Poker with Friends - EasyPoker might be eligible for a refund or credit in the following situations:
Account Downgrade: If a user decides to downgrade their subscription plan during a billing cycle, they may not see immediate prorated credits. However, eligibility for a refund may be assessed at the end of the billing period.
Technical Issues: Users experiencing significant technical difficulties that prevent them from using the service as intended might inquire about refund options related to their subscription, particularly if the issues persist for an extended period.
Service Feature Changes: If there are substantial changes to the features offered at a particular subscription level, users could explore their eligibility for a refund or credit, depending on the impact of these changes on their experience.
Account Suspension: In the event of an account suspension due to detected violations of terms of service, users may want to review their eligibility for a refund for any unused subscription time.
Misleading Promotions: If a user believes they were misled by promotional materials at the time of their subscription, they may have grounds to discuss refund eligibility based on their specific case.
For more details on specific eligibility criteria and to address individual cases, users should refer to the support section of the Poker with Friends - EasyPoker website or contact their customer service for assistance.
Step-by-Step Process to Request Your Poker with Friends - EasyPoker Refund Like a Pro
If you purchased through Poker with Friends - EasyPoker.com:
Visit the EasyPoker website and log into your account.
Navigate to the Account Settings section from the main dashboard.
Select Billing or Subscriptions.
Locate the specific membership or subscription you wish to request a refund for.
Click on Request Refund next to the subscription details.
Fill out the refund request form:
In the description, mention that the subscription renewed without prior notice.
State that the account has been unused for the billing period.
Provide any relevant transaction IDs for quicker processing.
Submit the form and check your email for confirmation.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top, then select Subscriptions.
Find and select your EasyPoker subscription.
Tap on Cancel Subscription to stop future renewals.
Navigate to Report a Problem at https://reportaproblem.apple.com.
Sign in with your Apple ID.
Locate the recent EasyPoker charge in your purchase history.
Click Report a Problem next to the charge.
Choose Request a Refund as the issue type.
Include a message that the subscription renewed without notice.
Emphasize that the account was unused during that period.
Submit your request and await a response via email.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Profile Icon in the top right corner.
Select Payments & Subscriptions, then tap Subscriptions.
Find the EasyPoker subscription and select it.
Tap on Cancel Subscription to prevent future charges.
Go to the Google Play website at https://play.google.com/store/account/subscriptions.
Select the EasyPoker subscription for which you want a refund.
Press Report a Problem.
Choose Request a Refund and specify:
The subscription renewed without notice.
The account remained unused during the billing period.
Submit your request and check your emails for updates.
If you purchased through Roku:
Go to the Roku website and log into your account.
Navigate to Manage Your Subscriptions.
Select the EasyPoker subscription.
Click Cancel Subscription to avoid future billing.
Mention that the subscription renewed unexpectedly without notice.
Emphasize lack of account usage during this period.
Submit the form and await further communication via email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Poker with Friends - EasyPoker for Refund
Script
Copy
Subject: Refund Request – Poker with Friends - EasyPoker Account [Your Email]
Dear EasyPoker Support Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
I have attached relevant documentation for your reference.
Please confirm receipt of this request within 3-5 business days.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but is not yet approved.
Your refund is in process, but it may take a few days for it to be reviewed.
Processing
The refund is currently being processed by our team.
This stage may take up to 5 business days as we finalize the return of your funds.
Refunded
The refund has been successfully completed.
You should see the funds returned to your account in 3-7 business days.
Partially Refunded
Only a portion of the total amount has been refunded.
Check your account for the refunded amount; any remaining balance will depend on your gameplay.
Completed
All refund processes are finalized and closed.
Your refund is fully processed, and your account balance will be updated accordingly.
Canceled
The refund request has been canceled, either by you or by support.
If you believe this is an error, contact support for clarification on your account status.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In the world of online poker, players often need to manage their accounts and subscriptions carefully. Here are some real user scenarios where players successfully claimed refunds through Poker with Friends - EasyPoker, demonstrating various account management situations.
Subscription Upgrade Confusion: A user upgraded their subscription to access premium features for a monthly game night but realized that the additional features were not being utilized. After reviewing their usage, they contacted customer support and requested a refund for the last month's upgrade, which was promptly processed since they stayed within the policy guidelines.
Accidental Purchase of Game Credits: A player mistakenly purchased a large amount of game credits during a thrilling session. Upon realizing the error, they reached out to support, explained the situation, and requested a refund. The team assessed the scenario, confirmed no usage of the credits, and issued the refund swiftly.
Service Interruption During a Live Game: During a scheduled tournament, some users experienced connectivity issues that disrupted their gameplay. After the tournament, affected players were offered a partial refund for their entry fee as a gesture of goodwill for the inconvenience caused by the service interruption.
Account Management Queries: A user wanted to downgrade their subscription to the basic plan after a month of premium features. They contacted customer support to clarify if they would receive a prorated refund for the unused days of their premium subscription. The representatives confirmed the policy and successfully processed the refund based on the remaining subscription period.
The Easiest Way to Get a Poker with Friends - EasyPoker Refund
If you're frustrated trying to get a refund from Poker with Friends - EasyPoker—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Poker with Friends - EasyPoker is straightforward, ensuring you stay updated on your request's progress. Here are the most efficient ways to keep an eye on your refund status:
Email Notifications: Once your refund request is initiated, watch for email updates from EasyPoker. These emails will provide essential information about your refund status, including approval or any necessary steps you need to take.
In-App Notifications: If you're using the EasyPoker mobile app, you can receive instant in-app notifications regarding your refund. Make sure your app notifications are enabled to get real-time updates.
Account Dashboard: Log into your EasyPoker account and navigate to the Order History section. Here, you will find details about your refund status, including any processing timelines or notes from customer support.
Billing Section: Within the Billing area of your account settings, you can track your refund requests. This section provides transparent information on the status, so you know exactly where things stand.
Support Chat: If you have further questions or need clarity, utilize the live support chat feature in the app or on their website. The support team can give you specific updates regarding your refund process.
FAQ
Refunds are generally not available if the cancellation is made after the designated cutoff time. We recommend reviewing your subscription details and cancellation policy for specific timing to avoid any charges. If you have further questions, please reach out to our support team for assistance.
Refunds typically take between 5 to 10 business days to process, depending on your bank's policies. Once initiated, you should see the funds reflected in your account within that timeframe. For the most accurate updates, it's best to check directly with your financial institution.
If you see a charge related to Poker with Friends - EasyPoker but do not have an active subscription, first check your account settings to ensure there are no active plans or trials linked to your profile. If everything appears correct, contact our customer support team with the transaction details for further assistance.
If you're unable to receive a refund directly from Poker with Friends - EasyPoker, consider reaching out to customer service again for further assistance. You may also want to escalate your issue within their support system to ensure that your concerns are addressed. Additionally, reviewing your account details and payment history can provide clarity on the situation.
If Poker with Friends - EasyPoker cannot provide a refund, we recommend reviewing the refund policy on their website for detailed information on eligibility and timeframes. Additionally, you may wish to reach out to customer support again, providing any relevant information from your previous inquiry to facilitate a resolution. Checking your account details for any specific terms related to your purchase may also be helpful.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)