Billing can often take a backseat in our busy lives, only coming to the forefront when an unexpected charge arises. If you find yourself needing clarity on the refund process at Pomona College, you’re in the right place. This guide will help you understand how refunds work, who is eligible, and the straightforward steps to request your money back efficiently. We're here to ensure you navigate this process with ease and confidence.
What You Should Prepare Before Applying For Refund
Student ID Number: Ensure you have your Pomona College student ID number ready for identification purposes.
Original Payment Receipt: Gather your original payment receipt or confirmation email as proof of payment.
Reason for Refund: Clearly outline the specific reason for requesting the refund, such as course withdrawal or discrepancies in charges.
Account Statements: Collect any relevant account statements from the Pomona College portal that reflect the charges in question.
Completed Refund Request Form: Download and fill out the official Pomona College refund request form, which may be required.
Course Details: Make a note of the specific courses, fees, or services related to your refund request.
Supporting Documents: Include any additional documents that may support your claim, such as medical certificates or email correspondences.
Contact Information: Provide your current contact information to ensure the college can reach you regarding your request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
Electronic Check
5-7 working days
Wire Transfer
1-2 working days
Cash/Check
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from POMONA COLLEGE
POMONA COLLEGE provides a range of services and products primarily related to higher education, including tuition, housing, dining, and various student fees. Understanding your rights regarding refunds is important for managing your educational experience effectively.
Refund eligibility may depend on specific circumstances surrounding account management, enrollment status, or withdrawals. Below are several situations where users may qualify for a refund:
Withdrawal from the Institution: Students who officially withdraw from POMONA COLLEGE before the established deadlines may be eligible for a prorated refund of tuition and certain fees, depending on the timing of their withdrawal.
Course Withdrawals: If a student withdraws from a specific course within the designated add/drop period, they may not be charged for that course, which could result in a refund of any associated fees.
Housing Charges: Students who are granted a leave of absence or who vacate their housing under specific circumstances may qualify for a refund of their housing fees for the remaining term.
Dining Services: Adjustments to dining plan fees may apply for students who cease enrollment or modify their dining service usage in accordance with POMONA COLLEGE’s policies.
Overpayment of Fees: If a student or guardian pays more than the required fees for tuition or associated services, they may be eligible to receive a refund based on the excess amount paid.
Special Circumstances: Refund policies may also apply to students facing specific medical or personal situations that require a change in enrollment status, subject to proper documentation and adherence to institutional guidelines.
For detailed information regarding specific refund policies, students should refer to POMONA COLLEGE’s official guidelines or consult with the financial services office to ensure they understand their rights and eligibility criteria.
Step-by-Step Process to Request Your POMONA COLLEGE Refund Like a Pro
Find the transaction related to POMONA COLLEGE and click 'Report a Problem.'
Select 'I’d like to request a refund' and choose a reason, such as “The subscription renewed unexpectedly.”
Submit the request and check your email for a response.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines).
Select 'Account' and then 'Purchase History.'
Locate your POMONA COLLEGE subscription.
Tap on it and then select 'Refund.'
Provide a reason for the refund, such as “I did not authorize this renewal”.
Follow any additional instructions to complete the request.
If you purchased through Roku:
Visit the Roku website and log in.
Navigate to 'My Account' and then 'Manage your subscriptions.'
Find the subscription for POMONA COLLEGE.
Click on 'Cancel Subscription' to terminate it first.
After cancellation, scroll to the bottom of the page and click on 'Contact Customer Support.'
Select 'Billing Issues' and follow the prompts to submit a refund request.
When explaining your request, mention that the subscription was unused since renewal.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to POMONA COLLEGE for Refund
Script
Copy
Subject: Refund Request – POMONA COLLEGE Account [Your Email]
Dear POMONA COLLEGE Billing Department,
I am writing to formally request a refund regarding my account. The details of the billing situation are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount]. I have attached any relevant documentation to support my request.
Could you please confirm the receipt of this request within the next 3-5 business days?
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but is not yet being processed.
Your request is in the queue, and you will receive updates once it is processed.
Processing
The refund is currently being reviewed and processed by our financial team.
This means that your refund request is actively being handled; please allow time for completion.
Refunded
The refund has been completed successfully and funds have been returned to your account.
You should see the refunded amount in your account shortly; refer to your financial institution for exact timing.
Partially Refunded
A portion of your total refund request has been processed.
You will receive the remaining balance; contact us if you have any questions.
Completed
The entire refund process has been finalized.
Your account has been updated, and no further action is needed from you.
Canceled
The refund request has been canceled either by you or due to an error.
If you did not cancel it, please contact our office for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Pomona College, students and families occasionally encounter situations that prompt refund requests related to tuition or fees. Here are a few realistic scenarios:
A student withdraws from a course due to personal circumstances and requests a prorated refund for tuition fees. After verifying the withdrawal date, Pomona College processes the refund smoothly, ensuring that the student receives the appropriate amount in a timely manner.
A family overpays tuition when submitting their yearly payment. Upon realizing the error, they contact the Pomona College financial aid office, who efficiently reviews their account and initiates a refund for the excess payment, allowing the family to manage their finances effectively.
A student studying abroad incurs an unexpected fee related to international health insurance but finds that they are eligible for a refund after reviewing the policy terms with the Pomona College study abroad office. The office helps them navigate the process and issue the refund accordingly.
A student mistakenly enrolls in a meal plan that they do not use. After consulting with the dining services, they provide the necessary documentation for a refund, which the college processes, reflecting their commitment to student satisfaction.
The Easiest Way to Get a POMONA COLLEGE Refund
If you're frustrated trying to get a refund from POMONA COLLEGE—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Pomona College is straightforward, thanks to the college's efficient communication and user-friendly online systems. Here are some specific tips to help you monitor your refund status effectively:
Check Your Email Regularly: Pomona College sends out refund updates via your college email account. Look for emails with the subject line mentioning "refund status" or "billing updates" for timely information.
Utilize the Student Account Dashboard: Log into your Pomona College student account and navigate to the Billing section. Here, you can view your refund amount, processing status, and any pertinent details about your account.
Access the Order History: If your refund is related to a specific transaction, check the Order History in your account settings. This section provides a chronological list of your transactions and their current statuses.
Mobile App Notifications: If you have the Pomona College mobile app, enable notifications to receive instant updates on your refund status. This feature ensures that you stay informed without having to log in each time.
Contact the Student Accounts Office: If you have questions or need clarification about your refund, reach out directly to the Student Accounts Office via email or phone. They can provide specific information regarding your refund progress.
FAQ
Refund requests due to missed cancellation deadlines are evaluated on a case-by-case basis at Pomona College. While the standard policy typically requires timely cancellation for refunds, it’s possible to discuss your situation with the appropriate office to explore any available options. Make sure to provide all relevant details when reaching out.
Refunds from Pomona College are typically processed within 2-4 weeks from the date of the request. Processing times may vary depending on the payment method used and other administrative factors. It's advisable to check your account regularly for updates on the status of your refund.
If you see a charge but do not have an active subscription, please start by checking your account for any recent activity or trial periods. If you still believe the charge is incorrect, contact Pomona College’s billing department directly for assistance in resolving the issue.
If you are unable to receive a refund directly from Pomona College, consider reaching out to customer service again for further clarification on your situation. You may also want to escalate your inquiry within the support system to ensure it receives additional attention. Additionally, reviewing your account details and any related policies might provide further insights into your options.
If Pomona College refuses to issue a refund, you may want to carefully review the school's refund policy to better understand the criteria and processes involved. Additionally, consider reaching out to the student accounts office for further clarification or assistance regarding your specific situation. It's also helpful to double-check your account details to ensure all information is accurate.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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