Managing subscriptions can often slip our minds until an unexpected charge appears, prompting questions about billing practices. To assist you, this guide provides a clear overview of how refunds work at Precision Athletics, outlines eligibility criteria, and details the steps to request your money back swiftly. Whether you have questions or need guidance, we're here to help you navigate the process seamlessly.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Locate the email confirmation received after your purchase, which includes your order number and product details.
Transaction ID: Find the transaction ID associated with your purchase, typically found in your payment confirmation or bank statement.
Membership/Account Details: If you are a member, gather your account information, including username or registered email.
Condition of Goods: Ensure that the items you wish to return are in their original, unused condition with tags attached.
Receipt or Proof of Purchase: Provide a copy of your receipt or any proof of purchase that corresponds with the transaction.
Reason for Refund: Clearly articulate the reason for your refund request, whether it's due to dissatisfaction with the product or a service issue.
Return Shipping Information: If applicable, find out if you need to arrange for return shipping and any return address provided by Precision Athletics.
Customer Service Communication: If you have previously communicated with customer service, keep records of any correspondence related to your request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Gift Card
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Precision Athletics
At Precision Athletics, we strive to provide high-quality fitness services and programs to our users. Understanding your eligibility for a refund is essential for effective account management and ensuring a positive experience. Below are specific situations that may qualify you for a refund:
Program Cancellation: If a user has enrolled in a program and needs to cancel prior to the program start date, they may be eligible for a refund for the remaining balance of their payment.
Service Quality Issues: Users who experience concerns regarding the quality of services provided during their sessions may reach out for consideration of a refund for the specific instances in question.
Session Rescheduling: If sessions are not rescheduled within the established policy timeframe and you have not utilized the services, you might qualify for a cancellation refund based on the individual circumstances.
Membership Terms: For those with membership subscriptions, if a cancellation is processed according to the membership terms before the next billing cycle, refunds for that cycle might be considered.
Billing Errors: Users who notice discrepancies in payments, based on previously agreed pricing or scheduled sessions, may inquire about the potential for a refund adjustment.
For more detailed information regarding your specific situation, we recommend reaching out to our customer service team, who can assist you in understanding your options based on our policies and your account management needs.
Step-by-Step Process to Request Your Precision Athletics Refund Like a Pro
If you purchased through PrecisionAthleticsWI.com:
Scroll down to the bottom of the homepage and click on the Contact Us link.
Fill out the contact form with the following information:
Your name
Your email address
Subject line: Request for Refund
Message: Clearly state that you wish to request a refund for your membership or subscription. Mention that the subscription renewed without notice.
Submit the contact form and wait for a confirmation email regarding your request.
If you do not receive a response within 3-5 business days, send a follow-up email to ensure your request is being processed.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Locate your Precision Athletics subscription in the list and tap on it.
Scroll down and select Report a Problem.
Choose the option that indicates you would like a refund and detail in the notes that you were not aware of the renewal date.
Submit your request and await confirmation from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Menu (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find your Precision Athletics subscription and tap on it.
Tap on Cancel Subscription to avoid further billing.
Return to the main menu and tap on Account.
Select Order History and locate your subscription purchase.
Tap on it and select Request a Refund. Mention the account was unused and request a refund.
If you purchased through Roku:
Navigate to the Roku Home Screen.
Scroll down and select Streaming Channels.
Select My Channels and find the Precision Athletics channel.
Press the * (asterisk) button on your remote to access options.
Select Manage Subscription.
Scroll to Request a Refund and provide details that emphasize the subscription renewed without your notice.
Follow on-screen prompts to complete the request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation related to my account. The details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount]. If applicable, I have attached relevant documentation for your review.
Could you please confirm the status of my request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is under review.
You will be notified once your request is processed, usually within 3-5 business days.
Processing
Your refund is currently being handled by our team.
Refunds usually take 5-7 business days to be completed from this status.
Refunded
The refund has been successfully processed back to your original payment method.
You should see the funds reflect in your account within 3-5 business days.
Partially Refunded
A portion of your purchase has been refunded.
Details of the partial refund will be sent via email, and the remaining amount will be available for future use.
Completed
Your refund process is fully completed.
You can now track the status of your funds in your account statement.
Cancelled
Your refund request has been canceled either by you or our team.
If you need to pursue a refund again, please reach out to customer service.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Precision Athletics, customers engage in various fitness programs and services tailored to meet their training goals. Below are some real user scenarios highlighting how refunds were successfully claimed.
Account Suspension: A member who unexpectedly encountered a personal issue needed to suspend their membership for a few months. After discussing their situation with customer support, they received a prorated refund for the unused portion of their membership fee.
Class Cancellation: A client enrolled in a specialized workshop was unable to attend due to a scheduling conflict. They reached out to Precision Athletics before the class date and received a full refund for the workshop fee, as outlined in the cancellation policy.
Incorrect Billing Amount: A user noticed that an incorrect amount was charged for their monthly subscription plan. They contacted customer service, clarified the mix-up, and were promptly issued a refund for the excess charge while their account was adjusted for future payments.
Personal Training Session Rescheduling: A client had to reschedule their personal training sessions and, due to unforeseen circumstances, had to cancel a few. After contacting their trainer about the situation, they were able to receive a refund for the missed sessions as part of Precision Athletics's flexible policy on rescheduling.
The Easiest Way to Get a Precision Athletics Refund
If you're frustrated trying to get a refund from Precision Athletics—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Precision Athletics is straightforward, thanks to our dedicated communication channels and account features. Here are efficient ways to stay updated on your refund:
Check Your Email: Look for refund update notifications from Precision Athletics. These emails typically include details about the status of your refund, such as when the request was received and its approval status.
Utilize the Precision Athletics Mobile App: Open the app and navigate to the 'Orders' section. Here, you will find real-time updates on your refund status, allowing for quick access at any time.
Log into Your Account Dashboard: Visit the Precision Athletics website and log into your account. Under the 'Order History' section, you can see the status of your refund along with any relevant notes regarding its progress.
Billing Section Insights: Navigate to the 'Billing' section for a detailed overview of your transactions and refunds. This section provides insight into when the funds will be reflected in your original payment method.
Stay Updated with In-App Notifications: Enable push notifications for the Precision Athletics app to receive instant alerts about any changes in your refund status, ensuring you never miss an important update.
Contact Customer Support: If you need more information or have specific questions about your refund, don’t hesitate to reach out to our customer support team via the 'Support' section in your dashboard.
FAQ
Refunds for missed cancellations are generally not provided, as our policy requires timely notice to process cancellations. We understand that life can be unpredictable, so please reach out to our customer service team to discuss your situation; they may be able to offer assistance or alternatives.
Refunds typically take 5-7 business days to process after the request has been approved. The exact time may vary depending on your bank or payment provider's policies. You may want to check with them if your refund doesn't appear within this timeframe.
If you notice a charge but do not have an active subscription, please reach out to our customer support team for assistance. Provide any relevant transaction details, and they will help you investigate the matter further. You can contact support through the email or phone number listed on our website.
If you are unable to secure a refund directly from Precision Athletics, consider reaching out to customer service again for further assistance. You might also want to inquire about escalating your request within their support system for additional review. Additionally, reviewing your account details may provide insights into other options available to you.
If Precision Athletics refuses to issue a refund, you may want to review their refund policy to ensure that your request aligns with their guidelines. Additionally, consider reaching out to their customer support team again for further clarification or assistance. It's also a good idea to check your account details to ensure all information is correct.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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