It’s common to overlook billing matters until an unexpected charge catches your attention, such as an automatic subscription renewal. Understanding how refunds work with Premier Pitching can provide peace of mind. This guide is designed to clarify the refund process, outline eligibility, and walk you through the steps to efficiently request your money back. We aim to ensure that getting your refund is a smooth and straightforward experience.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your account username and email associated with your Premier Pitching account.
Transaction ID: Locate the specific transaction ID for the service or product you are requesting a refund for.
Proof of Purchase: Gather any emails or receipts confirming your purchase, including date and details of the transaction.
Service/Product Details: Be ready to specify which service or product you are requesting a refund for, including any dates of service or scheduled events.
Refund Policy Reference: Familiarize yourself with Premier Pitching's refund policy to reference the specific conditions that apply to your request.
Reason for Refund: Prepare a clear and concise explanation for why you are requesting the refund, which may include account issues or service dissatisfaction.
Contact Information: Ensure you have up-to-date contact details so Premier Pitching can reach you for any follow-ups.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Premier Pitching
At Premier Pitching, customers engage with a range of specialized pitching training services and programs. Understanding your eligibility for a refund involves recognizing the unique nature of these services and how project timelines and usage impact billing. Here are several scenarios where you may qualify for a refund:
Program Cancellations: If a scheduled pitching program or training session is canceled due to unforeseen circumstances on the part of Premier Pitching, participants may be eligible for a refund for the affected sessions.
Service Availability: In situations where paid services become unavailable or significantly altered, customers may qualify for a refund based on the extent of the disruption.
Course Completion Timeframe: If customers are unable to utilize purchased sessions within the designated timeframe due to valid reasons, they may inquire about eligibility for a refund or credit towards future services.
Account Issues: If there are discrepancies regarding account status, such as incorrect billing for services not utilized, customers may want to discuss their situation with Premier Pitching to identify possible refund options.
Trial Period Feedback: Participants in any introductory or trial programs who find the service does not meet their expectations may be eligible to request a refund during the specified trial period.
For any refund eligibility inquiries, it is important to contact Premier Pitching directly to address specific circumstances related to your account and usage of services.
Step-by-Step Process to Request Your Premier Pitching Refund Like a Pro
If you purchased through PremierPitching.com:
Visit the Premier Pitching website and log into your account.
Navigate to your Account Settings by clicking on your profile icon.
Select Billing Information or Subscription Details.
Find the relevant subscription and click on Request Refund.
In the refund request form, mention that the subscription renewed without prior notice.
State that your account was unused during the billing period.
Submit the request and keep an eye on your email for updates regarding your refund.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Locate your Premier Pitching subscription.
Tap on Report a Problem.
Select Subscriptions and Billing and choose Request Refund.
In your message, mention that the subscription renewed unexpectedly.
Emphasize that the account was infrequently used.
Submit the report and check your email for any communications regarding your refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Profile icon in the top right corner.
Select Payments and subscriptions.
Tap on Subscriptions and find your Premier Pitching subscription.
Click on Cancel subscription if required.
After cancelling, go back to Subscriptions and select Request Refund.
In your message, explain that the subscription renewed without prior notice.
Highlight that the account was not actively used.
Submit the refund request and monitor your email for updates.
If you purchased through Roku:
Go to the Roku website and sign into your account.
Navigate to the Manage Account section.
Select Subscription services and find Premier Pitching.
Click on Manage Subscriptions.
Select Cancel Subscription if needed.
Visit the Help section on the Roku website.
Choose Contact Support and select Refund Requests.
In your message, state that the subscription renewed without notice.
Explain that the account was not used during the billing cycle.
Submit your refund request and await a response via email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Premier Pitching for Refund
Script
Copy
Subject: Refund Request – Premier Pitching Account [Your Email]
Dear Premier Pitching Team,
I hope this message finds you well.
I am writing to bring to your attention a billing situation regarding my account. The details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount]. I have attached the necessary documentation for your reference.
I kindly request confirmation of my refund within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your request for a refund is under review.
We are processing your request & it typically takes 1-3 business days.
Processing
Your refund is being processed.
You will receive an email notification once it is complete.
Refunded
Your refund has been successfully issued.
The funds are being returned to your original payment method. Allow 3-5 business days for processing.
Partially Refunded
A portion of your payment has been refunded.
Check your account for the refunded amount. Any remaining balance will still be available for future use.
Completed
The refund process has been completed.
You can see the transaction in your account history. Thank you for your patience!
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Premier Pitching, we understand that sometimes plans change, or misunderstandings arise regarding our services. Here are several realistic user scenarios where individuals successfully claimed refunds based on their unique circumstances:
Cancellation of a Training Session: A user booked an intensive pitching session but had to cancel due to a sudden scheduling conflict. Upon contacting customer support, they were able to provide the necessary information and received a refund for the session shortly after.
Accidental Subscription Upgrade: A customer intended to maintain their current subscription level but inadvertently upgraded to a higher tier during a website navigation issue. After realizing the mistake, they contacted Premier Pitching, and customer support promptly processed a refund for the additional charge.
Extended Membership Inquiry: A member noticed that their membership renewal was processed differently than expected. They reached out to inquire about the renewal process, and upon review, the team confirmed the charges were correct but offered a refund due to the member's misunderstanding of the billing cycle.
Session Rescheduling: After booking a pitching analysis session, a client had to reschedule it due to unforeseen circumstances. Premier Pitching allowed the client to reschedule without penalty and processed a refund for the original session fee as part of their customer service policy.
The Easiest Way to Get a Premier Pitching Refund
If you're frustrated trying to get a refund from Premier Pitching—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Premier Pitching is straightforward and efficient. Here are the specific steps you can take to stay updated on your refund progress:
Check Your Email Regularly: After you initiate a refund, Premier Pitching will send you an email confirmation. This email will contain important details about your refund request, including your refund request number and estimated processing time.
Use the Mobile App: If you have the Premier Pitching mobile app, it offers an easy way to track your refund status. Simply log in, navigate to the Account section, and select 'Order History' to see the status of your refund request.
Visit Your Account Dashboard: On the Premier Pitching website, log into your account and head over to the Account Settings. Under 'Billing,' you can find a detailed view of your refund requests along with their current statuses.
Monitor Order History: Your 'Order History' will display not only past purchases but also refund status updates. Look for indicators such as "Refund Processing" to understand where your refund is in the system.
Stay Informed via In-app Notifications: If you're using the mobile app, enable push notifications. This will ensure you receive real-time updates on any changes to your refund status directly on your device.
Contact Customer Support: If you need more information about your refund status, reach out to Premier Pitching's customer support through the chat feature on the website or app. They can provide specific updates related to your request.
FAQ
If you forget to cancel your subscription on time, unfortunately, refunds may not be available for that billing cycle. We recommend reviewing our cancellation policy and reaching out to our customer support team for assistance, as they can provide further guidance on your specific situation.
Refund processing times can vary depending on your financial institution, but typically it may take 5 to 10 business days for the refund to reflect in your account after it has been initiated. Please check with your bank or payment provider for more specific timelines.
If you see a charge but don’t have an active subscription, please start by checking your account details on our website to ensure there isn’t an active plan linked to your email. If you still have questions, contact our customer support team for assistance in clarifying the charge and resolving any issues.
If you're unable to obtain a refund directly from Premier Pitching, consider reaching out to their customer service again for further assistance. You may also wish to escalate your request within their support system by asking to speak with a supervisor. Additionally, reviewing your account details and any communications about your order can help clarify the situation.
If Premier Pitching refuses to issue a refund, you can start by reviewing their refund policy to ensure all guidelines were followed. Additionally, consider reaching out to their support team again for further clarification or to inquire about any alternative options available for your situation. You may also want to check your account details to verify any pertinent information related to your request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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