We understand that billing can often take a backseat until an unexpected charge catches your attention, prompting questions about refunds. This guide is here to clarify how refunds work at Premium Apparel Supply, detailing eligibility and providing step-by-step instructions for requesting your money back quickly and efficiently. Whether it's a subscription renewal or another charge, we aim to make the refund process as smooth as possible for you.
What You Should Prepare Before Applying For Refund
Order Number: Find the unique order number associated with your purchase from Premium Apparel Supply.
Transaction ID: Locate your transaction ID for the particular purchase, which can be found in your email confirmation.
Proof of Purchase: Gather your receipt or invoice received after confirming your order.
Photos of the Item: If the item is defective or wrong, take clear photos showing the issue or discrepancy.
Account Information: Have your Premium Apparel Supply account details ready, including the email associated with your account.
Return Form: Complete any required return form that may be available on the Premium Apparel Supply website.
Reason for Return: Be prepared to clearly state the reason for your refund request, whether it’s due to a sizing issue, defect, or other reasons.
Return Shipping Label: Check if you need a return shipping label and print it if provided by Premium Apparel Supply.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Gift Cards
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Premium Apparel Supply
At Premium Apparel Supply, users may have specific rights regarding refunds depending on various circumstances related to their purchases or service interactions. Our focus on providing quality apparel and accessories means that certain situations can arise that might make users eligible for a refund. Understanding the eligibility criteria can help clarify your rights in these scenarios.
Defective or Damaged Products: If any item received is found to be defective or damaged upon arrival, users may qualify for a refund or replacement, subject to review of the returned item.
Order Misalignment: In cases where the item delivered differs from what was ordered (e.g., incorrect size, color, or style), users might be eligible for a refund or exchange after verifying the order details.
Unfulfilled Orders: If an order is not fulfilled within the expected timeframe due to stock issues or other operational scenarios, users may be eligible for a refund, provided the order was confirmed prior to the fulfillment delay.
Cancellation of Orders: Users who successfully cancel their orders before processing may qualify for a full refund of their purchase, in accordance with the cancellation policy in place.
Returns within Policy Limits: For users returning items within the specified return window and following the return process outlined, eligibility for a refund may apply.
Each situation will be evaluated according to Premium Apparel Supply's policies and procedures, ensuring users' concerns are addressed appropriately within the framework established by the company.
Step-by-Step Process to Request Your Premium Apparel Supply Refund Like a Pro
If you purchased through Premium Apparel Supply.com:
Visit the official website at premiumapparelshops.com.
Scroll to the bottom of the homepage and click on Contact Us.
On the Contact page, select Customer Support.
Fill out the support form with your details, ensuring you include:
Your membership or subscription email address.
A clear subject line like Refund Request.
A message mentioning that the subscription renewed without notice.
The unused status of your account, if applicable.
Submit the form and wait for a confirmation email.
Follow any additional instructions provided in the response.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the settings menu.
Select Subscriptions.
Find and tap on the Premium Apparel Supply subscription.
Scroll down and tap on Report a Problem.
Select I'd like to request a refund from the options provided.
In the description, clearly state that the subscription renewed without notice and mention any lack of utilization of the account.
Submit your request and monitor your email for updates.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Profile Icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions and find the Premium Apparel Supply subscription.
Tap on the subscription and select Cancel Subscription. (This might be needed to proceed with a refund request.)
After cancellation, go back to the subscriptions page and choose Report a Problem.
Choose Request a refund and in your message, mention the renewal without notice and that the account was unused.
Submit your request and await feedback via email.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Select Manage Account from the main menu.
Scroll to Subscriptions and find the Premium Apparel Supply subscription.
Click on Cancel Subscription to stop future charges.
After cancellation, go to the Help section of the Roku website.
Click on Contact Us and select Email Support.
In your email, state that you would like a refund due to the subscription renewing without notice and emphasize the lack of account usage.
Submit your email request and keep an eye on your inbox for a response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
Please find attached documentation related to this matter for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting review.
You will receive an update within 3-5 business days.
Processing
Your refund is being processed by our team.
Refund generally takes 5-7 business days to complete.
Refunded
Your refund has been successfully issued.
The amount should reflect in your account in 3-5 business days.
Partially Refunded
A portion of your refund has been issued based on the return policy.
Check your account for the refund amount and details.
Completed
The refund process has been finalized.
Thank you for your patience! You can use your credit for future purchases.
Canceled
Your refund request has been canceled.
If you have questions, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Premium Apparel Supply, users often navigate various situations when seeking refunds. Here are some realistic scenarios where customers successfully claimed refunds:
Incorrect Order Size: A customer ordered a custom hoodie in size medium but received a size large. After reaching out to customer service, they were guided through the return process, and a refund for the incorrect item was issued promptly.
Shipping Delay: A user placed an urgent order for promotional apparel needed for an event, but due to unforeseen shipping delays, the items arrived after the event. The customer contacted support, explained the situation, and received a refund for the shipping costs.
Product Defect: A client received a batch of t-shirts with printing errors that did not meet their quality standards. Upon reporting the defect, they were offered a full refund for the affected items after providing photographic evidence as requested.
Subscription Service Cancellation: A user subscribed to a seasonal apparel box but decided it was not the right fit for them after the first delivery. They contacted customer support to verify their cancellation status and were offered a refund for the unused portion of the subscription.
The Easiest Way to Get a Premium Apparel Supply Refund
If you're frustrated trying to get a refund from Premium Apparel Supply—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently is essential for ensuring that you stay updated on your financial transactions with Premium Apparel Supply. The company offers multiple ways to monitor your refunds, so you can be informed every step of the way.
Email Notifications: Premium Apparel Supply sends out email updates at each stage of the refund process. Look for emails titled "Refund Update" or "Refund Processed" in your inbox to stay informed.
In-App Notifications: If you use the Premium Apparel Supply mobile app, you can receive real-time notifications regarding your refund status directly within the app. Ensure that push notifications are enabled in your app settings.
Account Dashboard: Log into your account on the Premium Apparel Supply website and navigate to the Order History section. Here, you can view detailed information about the status of your refund, including its current processing stage.
Billing Section: Under your account settings, visit the Billing section for a summary of all transactions, including refunds. This offers an overview of where your refund stands relative to your purchase history.
Refund Progress Information: Premium Apparel Supply provides specific details on what part of the refund process your transaction is in, including "Pending Approval", "Processing", and "Completed" statuses. This keeps you fully informed of the progress.
Customer Service: If you're unable to track your refund through the above methods, you can always contact Premium Apparel Supply’s customer service through the live chat feature on their website for personalized assistance.
FAQ
Refunds from Premium Apparel Supply are generally not available for subscriptions that were not canceled within the designated timeframe. We recommend reviewing your subscription agreement for specific cancellation policies and conditions. If you have further questions, please feel free to reach out to our customer support for assistance.
Refunds typically take 3-5 business days to process once they have been initiated by Premium Apparel Supply. However, the time it takes for the funds to appear in your account may vary depending on your financial institution's processing times.
If you see a charge but don't have an active subscription, please check your order history to confirm your purchases. If you still believe the charge is incorrect, contact our customer service team through our website for further assistance and to resolve the issue.
If you are unable to secure a direct refund from Premium Apparel Supply, consider reaching out to their customer service team again for further assistance. You may also want to explore the option of escalating your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details and previous communications may provide useful context for your request.
If Premium Apparel Supply refuses to issue a refund, you may want to carefully review their refund policy for any specific conditions that apply to your situation. Additionally, consider reaching out to their customer support team once more, providing any relevant details to clarify your request. It may also be helpful to check your account details to ensure that all information aligns with their requirements.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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