Many users often overlook subscription billing until an unexpected charge catches them off guard, such as an automatic renewal for the PREMIUM subscription on asspig.com. This comprehensive guide will clarify how PREMIUM subscription refunds work, who qualifies for a refund, and the straightforward steps to request your money back swiftly. Our aim is to ensure you feel supported and informed throughout the refund process.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your account username or email associated with your PREMIUM subscription registered at asspig.com.
Transaction ID: Locate the transaction ID for your original payment. This can usually be found in your email receipt or in your account purchase history.
Subscription Details: Note the date when you subscribed and the duration of your subscription (e.g., monthly, yearly).
Reason for Refund: Prepare a clear explanation for why you are requesting a refund. Referencing specific issues or unsatisfactory experiences will be beneficial.
Payment Method Information: Have information ready regarding the payment method used (credit card, PayPal, etc.), including the last four digits of your card if applicable.
Date of Purchase: Make sure to have the exact date when the purchase was made, as this is often required for verification.
Communication History: If you’ve communicated with customer support regarding your issues, keep a record of those conversations (emails, chat transcripts) to support your claim.
User Agreement/Terms: Review the refund policy provided in the user agreement to understand your rights and the conditions under which refunds are given.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
Cryptocurrency
10-14 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from PREMIUM subscription
The PREMIUM subscription service offers users exclusive access to various features and content tailored to enhance their experience. Understanding your rights regarding billing and refunds is crucial to managing your subscription effectively. Users may find themselves in situations where they may qualify for a refund based on their subscription status, account management questions, and the nature of the service provided.
The following situations are specifically relevant to the PREMIUM subscription that might qualify for refunds:
Service Downtime: If users experience extended periods of service outages or unavailability that affect access to features included in their subscription.
Feature Changes: If significant changes are made to the features or benefits included in the PREMIUM subscription that may alter the user experience and are not aligned with the initial subscription terms.
Account Access Issues: Users who face persistent issues accessing their accounts that prevent them from utilizing their subscription may explore eligibility for refunds.
Trial Periods: For users who signed up during a promotional trial period and chose to cancel within that time frame, they may be eligible for a refund upon cancellation if the terms state so.
Billing Errors: Users who believe there might be inaccuracies in their billing, such as unexpected charges related to their PREMIUM subscription, could inquire about their eligibility for a refund.
In all cases, users are encouraged to review the specific terms outlined during their subscription sign-up and contact customer support for clarifications regarding their unique situations.
Step-by-Step Process to Request Your PREMIUM subscription Refund Like a Pro
If you purchased through PREMIUM subscription.com:
Visit asspig.com and log into your account.
Navigate to the Account Settings section.
Click on Billing Information.
Locate the Subscription History and find the recent charge.
Click on Request a Refund next to the applicable transaction.
In the message box, mention that the subscription renewed without notice.
Submit your request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on PREMIUM subscription.
Tap on Report a Problem at the bottom.
Select the subscription and choose Request a Refund.
In the text field, emphasize that the account was unused during the billing period.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Profile Icon in the upper right corner.
Select Payments & subscriptions.
Tap on Subscriptions and find your PREMIUM subscription.
Tap Manage and then Cancel Subscription.
Follow the prompt to access Request a Refund.
State that the subscription renewed without your consent.
Submit your request.
If you purchased through Roku:
Go to your Roku device and navigate to the Home screen.
Select Streaming Channels.
Go to My Channels.
Find and select PREMIUM subscription.
Select Manage Subscription.
Select Cancel Subscription.
Visit Roku's support page in your web browser and log in.
Use the Contact Us section to submit a refund request.
In your message, clarify that the renewal was not anticipated.
Submit your request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
I have attached the necessary documentation for your reference.
I would appreciate a confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
Your request is in queue. You will receive an update in 1-2 business days.
Processing
The refund is currently being reviewed and processed by our team.
This can take up to 5 business days. Keep an eye on your email for confirmation.
Refunded
Your refund has been approved and the amount has been credited back.
Funds will appear in your account within 3-7 business days, depending on your bank.
Partially Refunded
A portion of your subscription fee has been refunded.
You will receive confirmation of the refunded amount and new billing details if applicable.
Completed
Your refund process is fully complete.
All transactions have been finalized. You can see this in your account statement.
Canceled
The refund request has been canceled.
You may contact support if you wish to reopen the refund process.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Claiming refunds from PREMIUM subscription has become a streamlined process for many users who encounter various situations. Here are some specific scenarios where users successfully navigated the refund process:
Accidental Renewal: A user realized they had unintentionally let their subscription auto-renew while preparing to switch to a less expensive plan. After reaching out to customer support for clarification about their options, they were able to request a refund for the partial unused month and successfully switch plans.
Subscription Downgrade:** A long-time subscriber decided to downgrade their PREMIUM subscription to a basic plan. Upon contacting support during the transition, they shared that they had been charged for both plans in the same billing cycle. The support team promptly offered a refund for the overlap period, ensuring the user felt valid in their request.
Service Interruption: After experiencing a brief service interruption during a critical period, a user contacted PREMIUM subscription’s support team to express their concern. The team acknowledged the inconvenience, and as a gesture of goodwill, they processed a refund for that month’s service charge.
Billing Clarification: A user noticed a discrepancy in their billing statement for their PREMIUM subscription. They reached out for clarification and discovered a miscommunication regarding trial pricing that hadn’t been applied. The customer service team corrected the issue and issued a refund for the difference, ensuring a transparent resolution for the user.
The Easiest Way to Get a PREMIUM subscription Refund
If you're frustrated trying to get a refund from PREMIUM subscription—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with PREMIUM subscription ensures you're always in the loop regarding your transactions. Here are tailored tips to help you navigate the refund process:
Check Your Email: PREMIUM subscription sends instant email notifications regarding your refund status. Look for emails with the subject line "Your Refund Update" to get the latest information.
Use the Mobile App: If you have the PREMIUM mobile app, make sure to enable push notifications. This way, you'll receive real-time updates directly on your mobile device as your refund progresses.
Visit Your Account Dashboard: Log in to your PREMIUM account and navigate to the Order History section. Here, you can find detailed information about your refund transactions, including dates and amounts.
Billing Section Insights: Head over to the Billing section in your account settings. This area provides a complete overview of all financial activities, including pending refunds and completed transactions.
Track Progress through Status Indicators: In your account dashboard, each refund request will have a status indicator (e.g., Processing, Completed, or Rejected). This visual cue helps you immediately determine where your refund stands.
Utilize the Chat Support: If you need immediate assistance, you can use the live chat feature available on the PREMIUM subscription platform. A customer service representative can provide specific details about your refund request and any pending actions.
FAQ
Unfortunately, once a PREMIUM subscription charge has been processed, we generally do not offer refunds if you forgot to cancel in time. We recommend reviewing our cancellation policy and setting reminders for future cancellations to avoid any unexpected charges.
Refunds for PREMIUM subscriptions typically take 5 to 10 business days to process. The exact time can vary based on your bank or payment provider's policies. Once initiated, you will receive a notification confirming the refund.
If you notice a charge but do not have an active PREMIUM subscription, please first check your account settings to confirm your subscription status. If you still have questions, reach out to our customer support team with your account details, and they will assist you in resolving the issue.
If you are unable to obtain a refund directly from your PREMIUM subscription, consider reaching out to customer service again for further assistance. You may also explore escalating your inquiry within the support system to ensure your concerns are thoroughly addressed. Additionally, reviewing your account details and subscription history might provide further insights into your situation.
If your PREMIUM subscription request for a refund has been declined, consider reviewing the refund policy thoroughly to ensure all conditions are met. You may also want to reach out to customer support again for clarification and to discuss your situation. Additionally, checking your account details can provide insights into your subscription history and eligibility.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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