Managing subscriptions can often go unnoticed until an unexpected charge catches our attention. If you’ve recently encountered an automatic renewal for Pro Football Academy, this guide is here to help you understand how their refund process works. We’ll clarify who is eligible for a refund and outline the straightforward steps to request your money back quickly and efficiently. Let's ensure you have all the information you need to navigate this process with ease.
What You Should Prepare Before Applying For Refund
Your Account Information: Ensure you have your Pro Football Academy account details, including the username and email associated with your account.
Transaction ID: Locate the specific transaction ID from your payment receipt to expedite the refund process.
Course or Membership Details: Identify the program or membership for which you are requesting a refund, including the start date and duration.
Refund Request Form: Fill out the refund request form provided on the Pro Football Academy website, if applicable.
Proof of Payment: Gather your receipt or confirmation email that verifies your payment for the service.
Documentation of Issues: If the refund is due to a service issue, prepare any relevant documentation or correspondence that supports your claim.
Clear Reason for Refund: Articulate a clear and concise reason for your refund request, referencing specific aspects of the service that did not meet expectations.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Pro Football Academy
At Pro Football Academy, we strive to ensure our users are satisfied with their experience and the services provided. Users may be eligible for a refund under specific circumstances related to our training programs and membership subscriptions. Understanding these conditions can assist users in managing their subscriptions effectively.
The following situations may qualify users for a refund based on the services offered by Pro Football Academy:
Program Cancellation within the Refund Period: If a user decides to cancel their membership within the specified refund period following the start date of their training program or subscription, they may be eligible for a refund.
Service Interruption: In the unlikely event of a significant interruption in services, such as canceled training sessions or events, users might be eligible for a refund proportional to the affected sessions.
Metadata and Access Issues: Users experiencing persistent issues accessing training materials or sessions due to technical difficulties may have grounds for a refund inquiry.
Program Modifications: If the content or schedule of a paid program is significantly altered after purchase, users may inquire about refund eligibility in relation to the changes made.
To assess eligibility, users are encouraged to review their account status and reach out to our support team for detailed clarifications and guidance on the refund process.
Step-by-Step Process to Request Your Pro Football Academy Refund Like a Pro
If you purchased through Pro Football Academy.com:
Visit the Pro Football Academy website and log into your account.
Navigate to the ‘Account’ section located at the top right corner of the homepage.
Under ‘Account Settings,’ click on ‘Billing History.’
Find the recent charge that you wish to request a refund for.
Select the charge and click on ‘Request Refund.’
Fill out the refund request form, emphasizing that your subscription renewed without notice and that the account was unused or inactive.
Submit the form and wait for a confirmation email regarding the status of your refund.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Tap on Subscriptions.
Locate the Pro Football Academy subscription and select it.
Scroll down and select Report a Problem.
Choose Request a Refund and state that the subscription renewed without notice. Mention also that the app was not used recently.
Follow the prompts to submit your request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on your profile icon in the upper right corner.
Select Payments & subscriptions > Subscriptions.
Find your Pro Football Academy subscription and tap on it.
Select Cancel subscription (you may need to do this first).
After cancellation, go back to Subscriptions, tap on the Pro Football Academy subscription again, and select Request a refund.
State that the subscription renewed without notice and then mention that your account was unused for some time.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
From the main menu, click on My Account.
Select Manage Your Subscriptions.
Find the Pro Football Academy subscription and click on it.
Click on Unsubscribe to cancel the subscription.
Reach out to Roku’s support via their Contact Support page and choose Billing.
In your message, specify that you wish to request a refund, mentioning the subscription renewed unexpectedly and that the content was not utilized actively.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Pro Football Academy for Refund
Script
Copy
Subject: Refund Request – Pro Football Academy Account [Your Email]
Dear Pro Football Academy Team,
I hope this message finds you well.
I am writing to formally request a refund due to [describe reason].
The amount I would like to request is [Amount].
If applicable, I have attached documentation for your reference.
I kindly request confirmation of this refund within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
You will be notified via email once we begin processing your refund.
Processing
Your refund is currently being processed by our team.
Expect to see your refund within 5-7 business days.
Refunded
Your refund has been successfully processed and issued.
Check your original payment method for the refunded amount.
Partially Refunded
A portion of your refund has been processed.
You will receive the remaining amount in a follow-up refund.
Completed
The refund process is complete and closed.
No further action is needed on your part.
Canceled
Your refund request has been canceled.
If you need assistance, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Pro Football Academy, users often engage with various programs and subscriptions tailored to enhance their football skills. Here are some real user scenarios where refunds were successfully claimed, based on typical interactions and concerns.
A parent registered their child for a weekly training session but had to cancel due to a scheduling conflict. After reaching out to customer service, they received a prompt refund for the unused sessions, which made the transition easier for their family.
An individual signed up for a premium membership to access exclusive coaching videos but found that the content did not meet their needs. After submitting feedback through the support channel and requesting a refund within the trial period, the user was pleased to find their request was processed without any hassle.
A user experienced a technical issue during an online class, preventing them from participating. After contacting support to explain the situation, they were offered a full refund for that session, allowing them to re-enroll in the next class without financial concern.
A football club inadvertently ordered too many training kits for their team. Noticing the mistake shortly after, the club administrator contacted Pro Football Academy and successfully arranged for a return and refund on the excess items, making budgeting for the season more manageable.
The Easiest Way to Get a Pro Football Academy Refund
If you're frustrated trying to get a refund from Pro Football Academy—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Pro Football Academy is streamlined and user-friendly. Here’s how you can efficiently keep tabs on your refund process:
Email Notifications: Pro Football Academy sends out automated email updates regarding your refund status. Be sure to check your inbox for messages that include information on the approval status and estimated processing time.
Account Dashboard: Log into your Pro Football Academy account and navigate to the Account Settings section. Here, you can find detailed information about your refund requests directly linked to your transactions.
Order History: Under the Order History tab, you can track all your past transactions, including refund statuses. Click on the specific order to view detailed information about any refunds initiated.
Billing Section: For a quick overview, the Billing section of your account provides insight into all financial transactions, including pending and completed refunds. This section offers clarity on when you can expect the funds to be returned to your original payment method.
Mobile App Notifications: If you have the Pro Football Academy mobile app, enable notifications to receive instant updates about your refund status. The app will alert you promptly when your refund is processed.
Customer Support: If you have any doubts, reaching out to Pro Football Academy's customer support team can provide personalized assistance and clarify any questions about your refund status.
FAQ
If you forgot to cancel on time, our policy typically does not allow for refunds. However, we encourage you to reach out to our customer support team, as they may be able to offer assistance or address your specific situation.
Refunds typically take 5 to 10 business days to process, depending on your financial institution. Once processed, the refund amount will be reflected in your account according to your bank's policies. Please check with your bank for more specific timelines.
If you see a charge but do not have an active subscription with Pro Football Academy, please check your account for any possible previous subscriptions or trial periods that may have converted to a paid plan. If everything appears correct, contact our customer support team with your account details and any relevant transaction information for further assistance.
If you are unable to obtain a refund directly from Pro Football Academy, consider reaching out to their customer service team for further assistance. You may also explore escalating your request within their support system to address your concerns more effectively. Additionally, reviewing your account details on their website may provide further clarity about your transaction.
If Pro Football Academy refuses to issue a refund, start by reviewing their refund policy to ensure your request aligns with their terms. You may also consider reaching out to customer support again for further clarification or to inquire about any additional steps you might take. Additionally, double-check your account details to confirm that all necessary information was provided during your initial refund request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)