Most users rarely consider billing matters until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide is designed to provide clarity on how Proclaim Sermons handles refunds, who is eligible, and the straightforward steps you can take to request your money back swiftly. Our goal is to ensure you feel confident navigating the refund process, making it as seamless as possible.
What You Should Prepare Before Applying For Refund
Account Credentials: Ensure you have your Proclaim Sermons account email and password to access your account for any necessary follow-up.
Transaction ID: Locate the transaction ID for the purchase you wish to refund, which can be found in your account under billing history.
Purchase Date: Note the date you made the purchase, as this can expedite your refund request process.
Service Type: Specify the type of service you are requesting a refund for, whether it's a subscription or a one-time purchase.
Cancellation Confirmation: If applicable, include any confirmation or emails regarding service cancellation to support your refund request.
Refund Reason: Prepare a clear and concise reason for your refund request, as Proclaim Sermons may require this information for processing.
Documentation of Usage: If applicable, provide any documented evidence of service dissatisfaction or issues encountered during usage.
Additional Correspondence: Include any previous correspondence with Proclaim Sermons regarding this issue, such as emails or support tickets.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-2 working days
ACH Transfer
5-7 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Proclaim Sermons
At Proclaim Sermons, users have specific rights concerning their subscriptions and potential refunds based on the nature of the service offered. As a digital resource designed for sermon preparation and presentation, eligibility for refunds typically revolves around account management inquiries and subscription status. Here are some scenarios that may qualify for refunds:
Subscription Plan Downgrade: If a user downgrades their subscription plan, they may be eligible for a refund for the difference in pricing for the remaining billing period.
Service Performance Issues: Users who experience significant technical difficulties that prevent access to key features of their subscription may qualify for a refund, provided they have reported the issues in accordance with Proclaim Sermons's support guidelines.
Initial Free Trial Period: If users cancel their subscription during the initial free trial period and are still charged, they might be eligible for a refund of the amount charged, assuming the cancellation was processed according to the policy.
Account Mismanagement: In cases where there is confusion regarding billing periods or services selected, users may inquire about eligibility for refunds if they did not intend to activate a specific feature of their account.
Legacy Features: Users who find that features they expected to have access to based on prior information or marketing materials are no longer available may explore refund eligibility corresponding to their expectations.
Understanding these scenarios allows users to better navigate their rights within Proclaim Sermons's system, ensuring they can effectively manage their subscriptions and address any billing inquiries.
Step-by-Step Process to Request Your Proclaim Sermons Refund Like a Pro
Fill out the support form with your account details, including your email and membership ID.
In the message box, mention that your subscription renewed without notice. State the exact date and amount charged.
Emphasize that the account has been unused since the renewal.
Submit your request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on Proclaim Sermons from your list of subscriptions.
Select Cancel Subscription and immediately proceed to request a refund.
Open the App Store and scroll to the bottom of the page, then select Account.
Select Purchase History, find the charge, and tap on it.
Select Report a Problem and describe the issue, stating the subscription renewed without notice and you did not intend to continue.
Submit the request and check your email for any follow-up.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three lines) and select Account.
Under the Your Subscriptions section, find Proclaim Sermons.
Tap on it and select Cancel Subscription.
Go back to the main menu and select Order History.
Locate the charge for Proclaim Sermons, select it, and choose Report a Problem.
State that the subscription renewed without notice and describe the account as unused.
Submit your request for a refund.
If you purchased through Roku:
Press the Home button on your Roku remote.
Scroll down and select Streaming Channels.
Scroll to the bottom and select My Channels.
Highlight Proclaim Sermons, then press the * button on your remote.
Select Manage Subscription and then choose Cancel Subscription.
Go to the Roku website and log into your account.
Navigate to Account>Purchase History.
Find the Proclaim Sermons charge, click on it, and select Request a Refund. Include that the subscription renewed without your knowledge.
Submit your request and monitor your email for an update.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to bring to your attention a billing situation related to my account. [describe reason]
I would like to request a refund in the amount of [Amount]. Attached is the documentation regarding this matter for your reference.
If possible, I kindly ask for confirmation of this request within 3-5 business days.
Thank you for your attention to this matter. If you need any further information, please do not hesitate to contact me at [Your Phone Number].
Sincerely, [Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
Your refund is being reviewed. Expect an update within 2-3 business days.
Processing
Your refund request is currently being processed by our team.
Updates will be provided shortly; typically takes up to 5 business days.
Refunded
The refund has been successfully processed and will be credited back to your account.
You will see the amount credited within 3-5 business days depending on your bank.
Partially Refunded
A portion of your refund has been processed; the remaining amount is under review.
Please check your account for the refunded amount; we will notify you when the rest is processed.
Completed
Your refund has been fully processed and is now complete.
No further action is needed; the full refund has been credited to your account.
Canceled
Your refund request has been canceled, either by you or our team.
If you believe this was an error, please contact our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Proclaim Sermons provides an invaluable service for churches and ministry leaders, enabling them to craft impactful sermons and presentations. However, users occasionally find themselves in situations where a refund may be necessary. Here are some realistic scenarios where users successfully claimed refunds from Proclaim Sermons:
Subscription Downgrade: A user realized after a month that their selected plan offered more features than they needed. After reaching out to customer support to downgrade to a more suitable tier, they were granted a pro-rated refund for the difference in monthly costs.
Service Access Issue: A church experienced intermittent service disruptions during a critical event. The user contacted Proclaim Sermons to express their concerns, and in acknowledgment of the inconvenience, the support team issued a courtesy refund for that month’s subscription fee.
Accidental Renewal: A user accidentally forgot to cancel their trial subscription prior to the renewal date. Upon contacting Proclaim Sermons and explaining the situation, the support team was able to process a refund for the renewal fee, allowing the user to reassess their subscription needs.
Billing Inquiry: A user noticed an unexpected charge related to an add-on service they believed they had canceled. After reaching out for clarification, the customer service team helped clarify the billing cycle and provided a full refund for the add-on service that was no longer needed.
The Easiest Way to Get a Proclaim Sermons Refund
If you're frustrated trying to get a refund from Proclaim Sermons—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Proclaim Sermons is straightforward, and you can efficiently stay updated through various channels. Here’s how you can track your refund status effectively:
Check Your Email: Proclaim Sermons will send notification emails regarding your refund status. Look for messages from their support team to find updates about your refund process, including approval or any issues that might arise.
Account Dashboard: Log in to your Proclaim Sermons account and navigate to your Account Dashboard. Here, you will find the Billing Section, where you can access your refund details directly.
Order History: Access your Order History within the account settings. This area shows a comprehensive list of your purchases and refund requests, where you can see the status of each refund.
In-App Notifications: If you use the Proclaim Sermons mobile app, check for in-app notifications that may provide real-time updates on your refund status.
Refund Progress Details: When tracking your refund, Proclaim Sermons typically provides key information, such as the expected time frame for processing and any actions that may be required from your end.
Customer Support: If you're unable to find updates on your refund status through the above channels, consider reaching out to Proclaim Sermons' customer support for assistance. They can provide further insights into your refund request and its current status.
FAQ
If you miss the cancellation window, unfortunately, Proclaim Sermons cannot offer a refund for that billing cycle. We recommend reviewing the subscription terms for timing details, and our support team is available to assist you with any questions you may have.
Refunds from Proclaim Sermons typically take 5 to 10 business days to appear in your account, depending on your bank's processing times. While Proclaim processes refund requests promptly, the exact timing may vary based on your financial institution.
If you see a charge but do not have an active subscription, please check your account details for any expired subscriptions or trial periods that may have converted to regular billing. If you're still unsure, we recommend reaching out to our support team for assistance, providing them with the charge details to help clarify the situation.
If you are unable to obtain a refund directly from Proclaim Sermons, consider reaching out to their customer service team again for further assistance. You may also explore escalating your inquiry within their support system for additional options. Additionally, reviewing your account details and ensuring all information is accurate may assist in resolving your concerns.
If Proclaim Sermons does not issue a refund, you can review their refund policy for clarification on eligibility and terms. Additionally, consider reaching out to their support team again for further assistance or to inquire about your request. It may also be helpful to verify your account details to ensure everything is in order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)