Many users often overlook billing details until an unexpected charge arises, such as an automatic renewal of a subscription. This guide is designed to clarify how Property Recommendation refunds work, including who is eligible for a refund and the straightforward steps to request your money back efficiently. Our aim is to help you navigate the process with ease, ensuring you understand your options and can resolve any concerns quickly.
What You Should Prepare Before Applying For Refund
Account ID: Locate your unique Property Recommendation account ID, which is crucial for tracking your request.
Transaction ID: Gather the transaction ID from the purchase you are seeking a refund for, usually found in your confirmation email.
Service Details: Prepare the specific details about the Property Recommendation service you utilized, including the date of service and any features accessed.
Refund Request Form: Complete the required refund request form available on the Property Recommendation website, ensuring all fields are accurately filled out.
Supporting Documentation: Compile any relevant documentation, such as emails or chat transcripts related to your experience or issue with the service.
Payment Method Information: Have details of the payment method used for the transaction on hand, including the last four digits for verification.
Reason for Refund: Write a clear and concise explanation for your refund request, including specific issues encountered with the recommendations provided.
Feedback Documentation: Include any feedback or user surveys submitted regarding your experience to streamline the process.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
Digital Wallet (e.g., Apple Pay)
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Property Recommendation
At Property Recommendation, users have specific rights regarding their subscriptions and the services offered. Understanding eligibility for refunds is important, particularly in relation to the various services provided by Property Recommendation. The following scenarios outline situations where users may qualify for a refund based on their subscription status and account management inquiries.
Subscription Cancellation: Users who cancel their subscription before the next billing cycle may be eligible for a refund for the remaining days of their service, depending on the terms and conditions outlined during their subscription sign-up.
Service Inaccessibility: If a user encounters issues accessing the Property Recommendation service that are not resolved within a reasonable timeframe, they may inquire about eligibility for a refund for that billing period.
Incorrect Billing: In cases where there may be discrepancies in the billed amount due to technical reasons, users can seek clarification and may be eligible for a refund if the discrepancy is confirmed.
Account Downgrade: When a user chooses to downgrade their subscription plan, they may inquire about potential refunds for the difference in service charges if applicable under the stated policy.
Service Not as Described: If a user feels that the services received did not align with the descriptions provided at the time of purchase, they might explore refund options in line with the stated satisfaction guarantees.
Users are encouraged to review the specific terms and conditions provided by Property Recommendation which detail these scenarios and how to manage inquiries regarding eligibility for refunds.
Step-by-Step Process to Request Your Property Recommendation Refund Like a Pro
If you purchased through ascendixtech.com:
Visit ascendixtech.com.
Scroll to the bottom of the homepage and click on Contact Us.
Select Customer Support from the options provided.
In the support form, enter your account information and select Membership Refund as the issue type.
In the message box, mention that the subscription renewed without prior notice.
State that you did not use the service during the last billing cycle.
Attach any relevant proof of payment, if available.
Click on Submit to send your request.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Tap on Subscriptions.
Select the Property Recommendation subscription.
Tap on Report a Problem and select the issue stating that the subscription renewed without notice.
Provide details that you did not utilize the subscription in the last period.
Submit the report to request a refund.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions and select Property Recommendation.
Tap on Manage then choose Report a Problem.
Explain that the subscription renewed without notice and mention that you did not use the service.
Follow the prompts to submit your refund request.
If you purchased through Roku:
Go to Roku.com and sign in to your account.
Navigate to the Manage Account section.
Select Subscriptions.
Find Property Recommendation and click on Cancel Subscription first.
After cancellation, click on the Contact Us section for Roku.
Choose Billing Issues and state in the message that the subscription renewed without prior notice.
Emphasize that you did not make use of the subscription.
Submit your request to initiate the refund process.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to discuss a billing situation regarding my account. [describe reason]
Based on this, I would like to request a refund in the amount of [Amount]. I have attached the relevant documentation for your review.
Please confirm the receipt of this refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is received and awaiting review.
Typically takes up to 3 business days to review.
Processing
The refund is being processed and funds are being prepared for return.
Expect to see this status for 3-5 business days before completion.
Refunded
The refund has been successfully issued back to your payment method.
The funds should appear in your account within 5-10 business days.
Partially Refunded
A portion of your refund request has been approved and returned.
Check your account for partial funds returned, if applicable.
Completed
The refund process is fully completed with funds returned.
You can now review your account statement for updated balances.
Cancelled
Your refund request has been cancelled and no funds will be returned.
If you didn't request this, contact customer service for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Property Recommendation, users often navigate their subscription plans and service selections, leading to a variety of situations where refunds can be successfully claimed. Here are some real user scenarios illustrating how customers handled their billing concerns.
Subscription Change Request: A user realized they selected a premium subscription but preferred a standard plan instead. They contacted support to discuss their options and were able to successfully adjust their subscription and receive a refund for the difference in pricing for the month.
Service Interruption Outcome: Following a brief service disruption during a crucial time, a customer reached out regarding their subscription renewal. After explaining the inconvenience, Property Recommendation offered a credit towards their next billing cycle, resulting in a smooth resolution that satisfied the user.
Billing Clarification: A user noted an unexpected charge in their account and sought clarification. Upon verification, it was determined that the user had inadvertently chosen an add-on feature. Customer support promptly processed a refund for the accidental charge, reaffirming transparency in their billing practices.
Subscription Overlap Resolution: After attempting to upgrade their plan, a user found themselves with overlapping subscriptions for a brief period. They contacted Property Recommendation for assistance and received a refund for the additional subscription that was not needed, streamlining their account setup.
The Easiest Way to Get a Property Recommendation Refund
If you're frustrated trying to get a refund from Property Recommendation—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Property Recommendation is designed to be straightforward and efficient. Here are the specific ways you can keep tabs on your refund progress:
Email Updates: Property Recommendation sends email notifications regarding your refund status. Be on the lookout for emails that specify the current stage of your refund process, including approval notification and estimated completion dates.
In-App Notifications: Within the Property Recommendation mobile app, you will receive real-time alerts about your refund. Ensure that notifications are enabled in the app settings to stay updated without having to continuously check manually.
Account Dashboard: Log into your account on the Property Recommendation website. Navigate to the Billing Section where you can find a summary of your transaction history. Click on the specific order to see detailed information on your refund status.
Order History: Check the Order History tab in your account settings. This section provides a clear overview of all transactions and their current status, including any refunds initiated.
Refund Progress Details: Property Recommendation provides explicit details about each step of the refund process, including when your refund has been initiated, processed, and cleared, allowing you to understand where your money is in the process.
Customer Support Chat: For any urgent inquiries, utilize the live chat feature found on the website or app. Customer support can give you real-time updates about your refund status, should you have any concerns or questions.
FAQ
If you forgot to cancel your subscription on time, we understand that this can happen. Our refund policy is generally structured to accommodate timely cancellations, so please reach out to our support team to discuss your situation. They will be able to review your request and provide guidance based on your specific case.
Refunds generally take 5 to 10 business days to process and appear in your account, depending on your bank or financial institution's policies. Once the refund is initiated, you will receive a confirmation email with further details about the timeline.
If you see a charge but do not have an active subscription, please check your account for any subscriptions that may be linked to the payment method. If you're still unsure, reach out to our customer support team with your account details, and they will assist you in clarifying the charge.
If you are unable to obtain a refund directly through Property Recommendation, consider reaching out to their customer service team again for further assistance. You may also explore escalating your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details and previous communications can provide clarity on potential solutions.
If Property Recommendation refuses to issue a refund, your first step is to carefully review their refund policy to understand the conditions that apply. You may also want to reach out to their customer support team again for clarification or to explore any alternative solutions. Additionally, checking your account details could provide insights into the status of your request and any potential follow-up actions.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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