It's not uncommon to overlook billing details until an unexpected charge catches you by surprise, especially with subscription services. This guide aims to clarify how refunds work with Proshield Pest, detailing who is eligible and the straightforward steps you can take to request your money back swiftly. Understanding the process can help relieve any concerns, allowing you to focus on what matters most—effective pest control without the worry of hidden costs.
What You Should Prepare Before Applying For Refund
Service Agreement - Have a copy of the original service agreement handy to outline the terms related to refunds.
Transaction ID - Locate the transaction ID from your payment receipt for easy reference during the refund process.
Service Dates - Be prepared to list the dates of service that are relevant to the refund request.
Detailed Complaint - Write down a detailed account of why you are seeking a refund, including any specific issues with the pest control service.
Correspondence Records - Gather any email or message correspondence with Proshield Pest regarding the service to support your case.
Proof of Payment - Have proof of payment available, such as bank statements or email confirmations to validate your claim.
Photographic Evidence - If applicable, take photos of pest issues to provide evidence of the service's ineffectiveness.
Account Information - Ensure your Proshield Pest account details are ready, including your account number or login information.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
Debit Card
5-7 working days
ACH/E-Check
5-10 working days
PayPal
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Proshield Pest
At Proshield Pest, users can inquire about their eligibility for refunds based on specific service scenarios and their account management needs. The nature of pest control services often involves scheduled treatments and plans that can affect billing cycles. Understanding the circumstances under which users may qualify for a refund is essential for managing expectations and ensuring satisfaction with the services provided.
Service Completion: If a scheduled pest control service was not completed or was significantly delayed, customers may be eligible for a partial refund for that specific service.
Service Effectiveness: In cases where a treatment did not yield the expected results within a reasonable timeframe, users can discuss potential adjustments or refunds for that service.
Account Adjustment: If users change their service plan or cancel their subscription, they might be able to receive a refund for any unused services or treatments that were already paid for.
Promotional Adjustments: Customers who recently purchased services under a promotional offer may inquire about eligibility for a refund or adjustment if their situation changes before the service is performed.
Billing Questions: Users should reach out for clarification regarding charges that may require further inquiry about their subscription status or service agreements.
Step-by-Step Process to Request Your Proshield Pest Refund Like a Pro
If you purchased through ProshieldPest.com:
Visit proshieldtpc.com.
Scroll down to the bottom of the page and click on Contact Us.
Fill out the contact form with the following details:
Your name
Email address
Subject: Request for Refund
Message: Mention that the subscription renewed without notice.
Submit the form and wait for a confirmation email.
Check your spam/junk folder if you do not see a response within 3-5 business days.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find your subscription to Proshield Pest and tap on it.
Scroll down and select Cancel Subscription if necessary.
Go to Report a Problem via the App Store or iTunes Store.
Identify the transaction for Proshield Pest.
Choose Request Refund and specify the reason such as "service was not used" or "subscription renewed without notice".
Follow on-screen prompts to submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three lines) in the upper-left corner.
Select Account.
Tap on Purchase History.
Locate the Proshield Pest transaction and tap on it.
Tap on Report a problem.
Select I want a refund and describe your situation, e.g., "subscription renewed unexpectedly" or "account was unused".
Follow the prompts to submit your request.
If you purchased through Roku:
Go to your Roku device’s home screen.
Select Streaming Channels and then Manage Subscriptions.
Select your Proshield Pest subscription.
Choose Cancel Subscription.
Visit the Roku website and log in to your account.
Go to the Support section and select Contact Us.
Submit a support request with subject as Refund Request, mentioning "No usage of the service", or "renewal was unexpected".
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Proshield Pest for Refund
Script
Copy
Subject: Refund Request – Proshield Pest Account [Your Email]
Dear Proshield Pest Customer Service,
I hope this message finds you well.
I would like to bring to your attention the following billing situation: [describe reason].
I would like to request a refund in the amount of [Amount].
Attached to this email, you will find relevant documentation for your review.
Could you please confirm receipt of this request and provide an update within 3-5 business days?
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
We are reviewing your request; you will hear back from us within 3-5 business days.
Processing
Your refund is being processed by our team.
We are currently issuing your refund; it should be completed within 5-7 business days.
Refunded
The full amount of your payment has been returned.
You will see the refund amount reflected in your account shortly; please allow 3-5 business days.
Partially Refunded
A portion of your payment has been refunded.
You will see a partial refund credited back to your account shortly.
Canceled
The refund request has been canceled.
If you have further questions, please reach out to our support team for clarification.
Completed
The refund process is finished, and funds have been issued.
Your refund is complete! You can verify the transaction in your account.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Proshield Pest, customers often navigate various account management situations that may lead to refund requests. Below are some realistic scenarios illustrating how users successfully claimed refunds:
Cancellation of a Quarterly Pest Control Service: A customer realized they would be out of town during their scheduled pest control service. After contacting customer support to reschedule, they also requested a refund for the missed service. Proshield Pest promptly processed the refund and noted their account for a future reschedule.
Subscription Plan Adjustment: A user wanted to upgrade their pest control subscription to include additional services. After initiating the plan change, they were accidentally billed for both the old and new plans during the transition period. Upon reaching out, Proshield Pest confirmed the issue and issued a refund for the extra charge within a few business days.
Issues with Service Periodicity: A customer realized that their automatic renewal on a pest control service did not align with their expected schedule due to a prior agreement for bi-monthly treatments. When they contacted customer service for clarification, Proshield Pest helped adjust the billing cycle and issued a refund for the extra month charged due to miscommunication.
Miscommunication on Service Types: After signing up for a preventative pest treatment program, a client found that the service did not include the specific pest control they needed. After explaining the situation to Proshield Pest’s support team, they were happy to resolve the misunderstanding and provide a refund to the customer, ensuring a satisfactory experience.
The Easiest Way to Get a Proshield Pest Refund
If you're frustrated trying to get a refund from Proshield Pest—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Proshield Pest is straightforward and efficient. Here’s how you can easily monitor the progress of your refund:
Email Notifications: Keep an eye on your email for updates related to your refund. Proshield Pest sends out confirmation emails whenever a refund is initiated, along with any relevant status changes.
Account Dashboard: Log into your Proshield Pest account and navigate to the Billing Section. Here, you can view the current status of your refund, including the date it was processed and any expected timelines for completion.
Order History: Check your Order History within your account settings. Each order will have a dedicated section that outlines any refunds associated with it, complete with specific status updates.
Mobile App Notifications: If you use the Proshield Pest mobile app, you can enable notifications to receive timely alerts regarding your refund status directly on your device.
Customer Support: For any uncertainties regarding your refund, reach out to Proshield Pest's customer support. They can provide detailed insights and answer any specific questions you may have about your refund progress.
FAQ
Refunds for late cancellations at Proshield Pest generally depend on the specific terms of your service agreement. If you forgot to cancel on time, please reach out to our customer service team to discuss your situation; we’re here to help and can provide guidance on your options.
Refunds typically take 5 to 10 business days to process, depending on your financial institution's policies. Once initiated, the refund will be credited back to your original payment method. If you have any concerns regarding the status of your refund, feel free to reach out for assistance.
If you notice a charge but do not have an active subscription, please reach out to our customer support team for assistance. Have your transaction information ready, and we will help clarify the charge and explore potential resolutions. You can contact us through our website or by phone to ensure a swift response.
If you’re unable to receive a refund directly from Proshield Pest, consider reaching out to their customer service team again for further assistance. You might also explore escalating your request within their support system, which could provide additional avenues for resolution. Additionally, reviewing your account details may help clarify the situation.
If Proshield Pest refuses to issue a refund, you may want to review their refund policy for clarity on eligibility. Alternatively, consider reaching out to their customer support team again for further assistance, or double-check your account details to ensure all necessary information was provided during your initial request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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